Location: Hybrid (Onsite in Toronto, ON)
About SalesJackSalesJack is a fast-growing, profitable sales software platform (CRM, Prospecting Service) tailored for independent businesses in the construction supply industry. Our team and customers are spread across the US and Canada. Our mission: build tools that solve real problems for our customers and transform industry workflows.
Your RoleAs an Implementation Engineer at SalesJack, you'll own the technical side of bringing new customers live and keeping them successful. Every implementation involves ERP integration, product category mapping, permit source configuration, data migration, and on-site training — and you'll be the person who makes all of that happen. Post-launch, you'll handle customizations: new reports, routing rules, data transformations, and one-off integrations. You'll work closely with founders, engineers, and the dealers using our product every day. We highly value a startup mentality — taking initiative, moving quickly, and iterating solutions based on real customer feedback.
What You'll DoLead ERP integrations for new customers across BisTrack, DMSi Agility, ECI Spruce, and similar systems — using whichever method fits (REST API, VPN with direct SQL access, or scheduled file extracts)
Map product categories from each customer's ERP to power cross-sell logic, account health scoring, and reporting
Configure permit data sources and routing rules for each customer's territory, including fuzzy matching against their existing customer base
Build custom reports, workflows, and data transformations in our data stack (Snowflake, dbt, Postgres) when standard configuration doesn't cover the need
Feed patterns from the field back to Engineering to shape the core product
Contribute to architectural decisions, onboarding playbooks, and team culture as an early hire
2+ years in a Solutions Engineering, Implementation Engineering, Data Engineering, or similarly hands-on technical customer-facing role
Strong SQL — comfortable writing non-trivial queries against Snowflake, Postgres, or similar warehouses
Experience with ETL/ELT and data transformation tooling such as dbt, Airbyte
Comfort with APIs and integrations — REST, auth flows, pagination, rate limits, and debugging flaky endpoints
Familiarity with (or strong interest in) construction supply ERPs such as BisTrack, DMSi Agility, or ECI Spruce
Strong customer communication — able to explain technical decisions to non-technical operators
Some travel might be required for on-site implementations to the US
Excited to work independently, take ownership, and thrive in a startup/greenfield environment
High impact: shape how every new SalesJack customer gets delivered as a foundational team member
Direct customer exposure: you'll be in the weeds with the dealers using our product every day
Startup culture: Fast iteration, close collaboration with founders, and direct customer feedback
Highly competitive salary and comprehensive health benefits
Initial call with our founding team to discuss your background and introduce SalesJack (~30 mins)
Technical Exercise: SQL, integration design, and a customer scenario walkthrough (~1.5 hours)
Cultural fit call with one of our founders (~30 mins)
Offer
Skills Required
- 2+ years in a Solutions Engineering, Implementation Engineering, Data Engineering, or similarly hands-on technical customer-facing role
- Strong SQL skills, comfortable writing non-trivial queries against Snowflake or Postgres
- Experience with ETL/ELT and data transformation tooling such as dbt, Airbyte
- Comfort with APIs and integrations like REST, auth flows, pagination, and debugging
- Familiarity with construction supply ERPs like BisTrack, DMSi Agility, or ECI Spruce
- Strong customer communication skills
What We Do
SalesJack: The Modern Sales & Analytics Platform for Building Materials Retailers 🏗️📊 In today's competitive landscape, building materials retailers need the right tools to make data-driven decisions, engage customers effectively, and streamline their sales processes. That's where SalesJack comes in - the go-to sales and analytics platform for the lumber and building materials industry. With SalesJack, you can: 📈 Gain Actionable Insights with Dynamic Analytics -Real-time data connections to your ERP (Epicor, ECI, DMSI) -Intuitive dashboards to track key metrics and make data-driven decisions -Identify trends, spot opportunities, and optimize your sales performance 📩 Elevate Your Marketing with Targeted Messaging -Plug-and-play templates to quickly create professional marketing assets -Automation tools to streamline your campaigns and customer journeys -Segment your audience for highly relevant, personalized messaging 🤝 Build Strong Relationships with Integrated CRM -Centralized lead and customer management in one platform -Stay on top of touchpoints with reminders and notifications -Integrated e-mail/phone capabilities to manage all your communications seamlessly in one place With SalesJack, you can unlock the full potential of your business. Harness the power of analytics, deliver impactful marketing, and cultivate lasting customer relationships. Ready to accelerate your growth? Visit salesjack.com to learn more and request a demo today!
