What We’re All About:
Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
The Job At-A-Glance:
Q2 is seeking an Implementation Engineer responsible for implementing Q2’s Risk & Fraud Management Software Solutions that meet the business requirements of our customers. You will be exposed to a highly configurable product on multiple platforms, engineered uniquely for each customer. This role may interface directly with clients to manage questions and issues during a project and works closely with internal project teams to complete tasks and meet time-sensitive deadlines.
Must be exceptionally detail-oriented, process driven and an energetic self-starter who can work independently and in a group setting.
A Typical Day:
Owns configurations and tasks to carry out client implementations with varying system requirements
Fosters a culture of continuous improvement, innovation, and high performance within the team
Partners with Product and Development teams for support on technical and/or complex issues that arise in implementation projects to ensure client satisfaction and on-time project delivery
Problem-solves routine-to-complex issues
Establishes strong working and strategic relationships to socialize initiatives and get buy-in across functions
Tracks status and provides ongoing updates to internal stakeholders to ensure alignment of progress, pending work, and blockers
Partners with clients and internal teams to understand business requirements and modify the configuration to align with expectations
Embraces change, seeks out new initiatives and provides ideas and recommendations to better serve our clients and make our processes more efficient
Develops a firm understanding of Q2's Risk & Fraud Management Software Solutions and the common use-cases of our customer base
Bring Your Passion, Do What You Love. Here’s What We’re Looking For:
Typically, requires a Bachelor’s Degree in related field or equivalent experience
Typically requires 2+ years of related work experience
Attention to detail, exceptional follow-through, the ability to prioritize, stay organized, and multi-task in a fast-paced environment
Requires some MS SQL skills: an understanding of DB Design and TSQL query language as related to Enterprise software configuration, installation and debugging
Strong troubleshooting, diagnostic and analytical skills for problem solving
Operation System, Hardware configuration and Network troubleshooting skills
Configuration and deployment experience with Web Services
Excellent people and teamwork skills with a drive for ownership of activities with a focus on successful completion
Strong written and oral communication skills including communication of technical concepts to non-technical individuals
Preferred experience with the following:
Cloud migrations
VMware, BitBucket, Jira, Confluence, and Salesforce
Linux/UNIX Systems Administration
SaaS or Financial Services industries
Functional operations of server, storage, and network functions
This position requires fluent written and oral communication in English.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Health & Wellness
Hybrid Work Opportunities
Flexible Time Off
Career Development & Mentoring Programs
Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
Community Volunteering & Company Philanthropy Programs
Employee Peer Recognition Programs – “You Earned it”
Click here to find out more about the benefits we offer.
How We Give Back to the Community:
You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page. Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute, and The Trevor Project, promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF, and Homes for our Troops, a group helping veterans rebuild their lives with specially adapted homes.
At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Q2 Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Q2 and has not been reviewed or approved by Q2.
-
Parental & Family Support — At least 12 weeks of paid parental leave for all benefits‑eligible employees is paired with Progyny fertility coverage and reimbursement for adoption and surrogacy. This breadth of family‑building support is positioned as a standout part of the package.
-
Leave & Time Off Breadth — Flexible “YourPTO,” company holidays, paid volunteer time, and a sabbatical option create multiple avenues for time away. Materials emphasize flexibility over accruals, which can be valuable when team norms support usage.
-
Equity Value & Accessibility — An employee stock purchase plan and a well‑regarded stock program are highlighted as bright spots in total rewards. These elements can bolster overall compensation beyond base pay.
Q2 Insights
Similar Jobs
What We Do
Want to feel truly valued at work? Check out Q2! Our unique company culture and super-hero employees, are what sets us apart. We know how to get it done and still have fun! Q2 builds the leading mobile banking software platform serving Credit Unions, Banks (large and small), Community Banks and Financial Institutions. Our mission is to build stronger and diverse communities by strengthening their financial institutions. Q2 prioritizes innovation, collaboration and celebrating our employees who make our mission successful. Q2 is a national "Best Place to Work" Award winner 3 years running! Join our "Circle of Awesomeness"! #Q2Peeps
Why Work With Us
Nothing builds trusting, collaborative relationships like a fun atmosphere and a shared sense of purpose. Q2 is known for our collaborative, friendly and mission driven culture. We prioritize career development and employee recognition. We value our customer relationships and our global impact.
Gallery
