Implementation & Customer Success Specialist

Company Overview
Construction is one of the largest industries in the US, but it is also one of the least technologically innovative spaces. Every year, construction firms spend over $60B on teams who create cost estimates for bids. Conducting fast and accurate cost estimates is a massive pain point because of the tedious nature of takeoffs (measuring & counting materials needed from the drawings).

Bobyard automates the construction takeoff process with CV and NLP models to make cost estimates 10x faster while eliminating mistakes. We are a lean startup backed by some of the best VCs in the world: Primary and Pear. Almost all of the work lies ahead of us. We are excited to create next-gen software for the built world!

Position Overview
We have more than doubled revenue each month for the past few months. This means that we are closing more customers than we can fit onboarding sessions for on our calendars.

Your job is simple: make sure the customers love our product.

• Help them onboard & implement

• Proactively help customers get more value

• Relay feedback to the engineering team

• Help with product demos/customer case studies

Desired Attributes

• Tech-savvy and great communication: we build the most technical product in the industry, you need to be able to teach our customers how to use it

• Passion and work ethic: startups are not easy, this is not a cushy job at Google

• Willing to do whatever it takes to win.

Benefits

• Competitive salary (target $70k - $90k base, 75% of total comp), commission (25% of total comp), and equity options

• Opportunity to collaborate with a dynamic, driven team

• Build a massive company

This is a full-time & in-person role in SF. We have a product that blows people’s minds and a monster sales team in a massive industry eager to incorporate AI. You will be the primary person doing CS in the company, we will all depend on you.