Application Instructions
Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field.
Active City Year Staff members must login to Workday to apply internally.
Position Overview
The primary responsibility of the Impact Manager is to directly manage 5-10 AmeriCorps members at one partner school, particularly in their work to improve student performance through targeted interventions, including ELA and math. The Impact Manager (IM) plays a critical role in implementing City Year New Orleans’ school-based service model and will report to the Managing Director of Impact. The IM is school-based and serves as the primary liaison between City Year and their school site and will work with school staff to ensure the necessary conditions and resources are in place for AmeriCorps members to deliver high-quality interventions and support culture and climate initiatives. The IM will also work with school staff and AmeriCorps members to implement after-school programming.This full-time position requires 40 hours of work per week. Daily work hours will vary throughout the week and may include mornings as early as 6:45 am and evenings as late as 6:00 pm.
Job Description
What You’ll Do:
AmeriCorps Member Management:
Manage and motivate AmeriCorps members to ensure high engagement, retention, and impact
Ensure the professional accountability of all team members through ongoing one-on-one check-ins and formal performance reviews
Ensure timely and accurate completion of essential HR documentation, including performance issues, timesheets and incident reports. Mitigate risk to the organization and individuals by promptly escalating any concerns to supervisors following site policy for resolution
Use data tools to track intervention delivery, monitor student outcomes, and assess progress towards impact goals
AmeriCorps Member Development:
Actively support AmeriCorps members with consistent observation and coaching on their instructional practice, including regularly reviewing student impact data
Design, coordinate, and deliver professional development trainings for New Orleans AmeriCorps members during Learning and Development Days
Program Development:
Lead or support site-wide initiatives, service days and site events
Participate in AmeriCorps member interviewing
After School Program:
Coordinate high-quality, effective, safe, and well-organized after school programming in partnership with the school leadership team
School Partner Management and School Support:
Build strong and sustainable partnerships with all school-based stakeholders, including administrators, content specialists, and teachers
Partner with the school’s RTI coordinator and our City Year New Orleans Impact Team to identify students in need of intervention and regularly review progress monitoring data to determine if corps member interventions are effective and what adjustments are needed
Ensure that the program model, including both requirements and prohibited activities, is understood and implemented at your placement school
What You’ll Bring:
Passion for coaching 17-25 year olds through a challenging work experience
Ability to work effectively in fast-paced and dynamic environments
Demonstrated grit and tenacity during challenging times
Commitment to self-directed and continuous learning
Time management, organization and the ability to multitask
Growth mindset
Flexibility and patience
Ability to communicate effectively to a variety of stakeholders
Experience working effectively in a team-oriented and collaborative workplace
Demonstrated ability to work effectively with individuals from a wide range of backgrounds and perspectives, and a commitment to fostering a respectful and inclusive workplace
A commitment to strong accountability, taking ownership of tasks and ensuring completion, with a proactive approach to following up and elevating issues until resolution is achieved
How You’ll Grow:
City Year values diverse skill sets and encourages staff members to seek continuous growth. A successful Impact Manager will bring experience and continue to develop themselves in the following competencies:
Relationship Development: Ability to develop and manage complex relationships with schools and community partners. Willingness to engage in tough conversations and to hold people accountable towards their performance goals
Talent Development: Experience leading diverse teams towards a common goal. Passion for coaching young people between the ages of 17-25
Executes to Results: Ability to problem solve, troubleshoot, and show creativity when faced with perceived barriers
Communication: Ability to translate mission and vision from organizational level to AmeriCorps members. Ability to communicate effectively, efficiently, and with transparency to the right people at the right time to ensure success of our AmeriCorps members in service
Benefits
Full-time employees will be eligible for all benefits including vacation, sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental, vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here.
Employment at City Year is at-will.
City Year does not sponsor work authorization visas.
Skills Required
- Passion for coaching young adults
- Ability to work in fast-paced environments
- Demonstrated grit during challenges
- Time management and organization skills
- Experience in a team-oriented workplace
- Commitment to fostering an inclusive workplace
What We Do
City Year helps students and schools succeed, while preparing the next generation of civically engaged leaders who can work across lines of difference. Diverse teams of City Year AmeriCorps members provide support to students, classrooms and the whole school. Schools that partner with City Year are up to two to three times more likely to improve in English and math assessments, and the more time students spend with AmeriCorps members, the more they improve on social, emotional and academic skills— skills that help students thrive in school and contribute to their community. A proud member of the AmeriCorps national service network, City Year is supported by AmeriCorps, local school districts and private philanthropy. City Year partners with public schools in 29 communities across the U.S. and through international affiliates in the U.K. and South Africa.
