Impact Communications Strategist

The Mozilla Strategic Communications team is responsible for leading the Foundation’s conversation with the wider world. We ensure Mozilla is always speaking with a consistent, compelling voice that meets the moment. We serve as a trusted internal periscope into the audiences, channels, trends, and products relevant to Mozilla’s programs, mission and values – and generate appealing, inclusive, evergreen dialogues that build a global community of support for and engagement with the foundation. The team delivers strategic work — like crafting messaging and yearly plans — and tactical work, like press pitching, social media posts, and content marketing.

Reporting to the Communications Director, this role is responsible for crafting an impactful presence for Mozilla Foundation and our values. This role will expand outreach to target audiences using a wide variety of mechanisms, including social listening, news judgement, community management tactics, external partnerships, and more.

The successful candidate is a highly organized, creative, opportunistic, self-starter — and most of all, ready to attract and engage key people around impactful storytelling with Mozilla. Those who'd excel are quick learners, able to generate high-quality written materials, and adept marketers able to reach targeted audiences with clear calls to action.

Project Management (50%)

• Creation and execution of strategic, goal-based, data-centric communications and marketing plans for campaigns and communities, usually on a rapid response timeline.
• Craft and implement a unified working process to encompass advocacy, communications, and community building objectives.
• Lead project management for StratComms Studio outputs.
• Liaise with internal teams to plan and execute campaigns, events, and engagement opportunities to expand Mozilla’s reach among key audiences.
• Supervise rapid-response marketing and communications initiatives as needed.

Strategy Development and Insights (30%)

• Collaborate with Communications, Mobilization, and Communities leadership on strategic planning and organizational messaging and development.
• Develop and implement issue-specific communications strategies aligned with Mozilla’s goals and broader communications strategy.
• Collaborate with core Marcomms colleagues on digital strategy efforts, ensuring our online social and web presence is optimized for engagement and conversion.
• Measure and analyze the efficiency of communications initiatives, refining strategies as needed.

Copy Writing and Brand Building (20%)

• Develop audience-specific communications and marketing strategies that advance Mozilla’s key focus areas: data, education, and community.
• Ensure integration of our style guide, verbal identity, and core messages across all communications channels and audiences.

• 10 years of experience in marketing, communications, or a related field.
• A strong understanding of corporate communications, with excellent written and verbal communication skills.
• Strong project management skills, with a track record of leading large, cross-functional projects.
• Expertise in digital marketing, content creation, and audience engagement strategies.
• Strong experience in brand development, positioning, and identity management.
• Ability to craft compelling storytelling across multiple platforms (print, digital, social media, multimedia).
• Established relationships with members of the press and a proven track record to forge new relationships quickly and genuinely.
• Outstanding interpersonal skills, with the ability to build credibility and collaborate optimally across teams and leadership.

We are dedicated to fair and equitable compensation for our staff. We strive to pay a competitive and market-based salary based on the responsibilities and requirements of the role. We don't ask for, or take into account, salary histories in our offer process.

The starting salary ranges for this role are listed below. These four countries are where we most commonly employ staff.

• Germany: €91,572.20-€102,851.53 (target salary offer - €94,385.45)
• UK: £75,880.80-£85,227.36 (target salary offer - £78,211.98)
• Canada: $158,085.00-$177,557.00 (target salary offer - $162,941.63)
• US: $117,100.00-$131,523.70 (target salary offer - $120,697.50)

Some regions fall into a higher salary market and this is reflected in the example ranges below:

• London: £94,851.00-£106,534.20 (target salary offer - £97,764.98)
• New York: $146,375.00-$164,404.63 (target salary offer - $150,871.88)

The range for your specific location will be discussed in screening conversations if your application is successful.

• Private Medical Insurance
• Extended Sick Leave
• Global Employee Assistance Program (EAP)
• Retirement Plan contributions
• Paid Time Off: 20 days annual leave + sick days and your birthday
• Company Holidays + Shutdown
• Wellness budget
• Professional Development budget
• Top up program for Pregnancy and Parental leaves

Benefits are subject to change at any time at the discretion of Mozilla Foundation.

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at [email protected].