Imagery Support Specialist

Posted 2 Days Ago
Be an Early Applicant
Longmont, CO
74K-122K Annually
Junior
Aerospace • Artificial Intelligence • Computer Vision • Software • Analytics • Defense • Big Data Analytics
Maxar is a leading provider of secure, precise geospatial insights.
The Role
As an Imagery Support Specialist, you will advocate for Maxar's largest customer, manage their inquiries, prepare orders and reports, and coordinate with teams to address complex customer issues. You will work under guidance, embodying customer service excellence, and require GIS knowledge as well as proficiency in office software.
Summary Generated by Built In

Please review the job details below.
Maxar is seeking a creative, enthusiastic, and motivated imagery specialist/analyst. In a team environment, this individual will effectively manage Maxar's largest customer within the US government. You will serve as the customer's advocate within Maxar, provides synergy between the customer and Maxar during all stages of the product cycle, and coordinate with other departments to resolve complex customer issues. Excellent working knowledge of customer and order management systems as well as working knowledge of Maxar products, services, and ISO procedures preferred.
What You'll Be Doing

  • Processes archive orders and prepare quotations and tasking feasibilities
  • Prepares basic reports
  • Perform Image Archive searches
  • Route complex customer and technical issues based on established procedures
  • Training and development
  • Follows standard guidelines and established procedures
  • Work under the direction of EOCL Operations Manager


Minimum Requirements

  • Bachelor's degree or 2+ years of customer service/related experience
  • GIS (Geography) knowledge a plus
  • US Citizen
  • Willing and able to obtain TS/SCI clearance


Preferred Requirements

  • Excellent written and verbal skills required. Must be able to effectively communicate with all levels
  • Excellent listening, comprehension, and interpersonal skills
  • Technically competent with computer hardware and software systems
  • Effective problem-solving and basic analytical skills
  • Experience with MS Office, Word, and Excel software packages
  • Detail-oriented
  • Must be able to multi-task in a fast-paced environment
  • ArcGIS skills a plus
  • SAP knowledge a plus
  • Shift work may be required - 24x7 availability (on-call)


What's In It For You:
There is a reason we boast awards like Best Employer, Best Place to work, Top employer, candidate experience winner. Our strength is in our people. Each team member makes a unique contribution to our collective mission.

  • Health, Vision, Dental Insurance, and Employee Assistance Program
  • 401K, with matching and immediate vesting
  • Health Savings Account (HSA)/Flexible Spending Accounts (FSA) Options
  • FTO, 10 Holidays, and Sick Time
  • Maternity and Paternity Leave
  • Adoption Reimbursement
  • Tuition Reimbursement and Student Loan Repayment
  • Pet Insurance
  • And More!


In support of pay transparency at Maxar, we disclose salary ranges on all U.S. job postings. The successful candidate's starting pay will fall within the salary range provided below and is determined based on job-related factors, including, but not limited to, the experience, qualifications, knowledge, skills, geographic work location, and market conditions. Candidates with the minimum necessary experience, qualifications, knowledge, and skillsets for the position should not expect to receive the upper end of the pay range.
• The base pay for this position within Colorado is: $74,000.00 - $122,000.00 annually.
For all other states, we use geographic cost of labor as an input to develop market-driven ranges for our roles, and as such, each location where we hire may have a different range.
We offer a comprehensive package of benefits including paid time off, health and welfare insurance, and 401(k) to eligible employees. You can find more information on our benefits at: https://www.maxar.com/careers/benefits
The application window is three days from the date the job is posted and will remain posted until a qualified candidate has been identified for hire. If the job is reposted regardless of reason, it will remain posted three days from the date the job is reposted and will remain reposted until a qualified candidate has been identified for hire.
The date of posting can be found on Maxar's Career page at the top of each job posting.
To apply, submit your application via Maxar's Career page.
Maxar Technologies values diversity in the workplace and is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Top Skills

Arcgis
Gis
MS Office
The Company
HQ: Westminister, CO
3,000 Employees
Hybrid Workplace
Year Founded: 1969

What We Do

Maxar Intelligence is a leading provider of secure, precise geospatial insights. Operating the most advanced commercial Earth observation constellation on orbit, we use the power of very high-resolution satellite imagery—including from our partners—and software technology to deliver mission success on Earth and in space. ​

We continue to invest in our industry-leading Earth imaging constellation to provide secure, near real-time access to the highest-resolution commercial satellite imagery. Our exquisite imagery archive includes 20+ years of data, and we’re also integrating third-party remote sensing datasets to complement our foundation. To create the future, we’re using petabytes of data, new software and AI/ML technologies to develop products and solutions that can deliver faster, more actionable insights in 2D and 3D and unlock the potential of a multi-sensor world. ​

Our secure, AI-powered products and services give our customers a strategic advantage, delivering ground truth in near real-time to keep nations safe, improve navigation, protect our planet, speed up disaster response and more.​​

Why Work With Us

Maxar Intelligence is a place for problem solvers, changemakers and go-getters—where people are working together to deliver on an ambitious vision for the geospatial industry to transform the way our customers see the world, and in doing so, see themselves differently.

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Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
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