The work we do matters!
Hiring Agency:
Health & Human Services - Agency 25
Location:
Hiring Rate:
Job Posting:
Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):
Job Description:
At DHHS, our mission is to help people live better lives. In Children and Family Services, that shows up in the work we do every day to support children and families across Nebraska.
This position plays an important role in that work by determining eligibility for Title IV-E federal funding and state-funded programs. These decisions directly affect how services are funded for children in foster care, adoption, and guardianship.
In this role, you’ll review case information, apply policy, and make decisions that help ensure services are funded correctly and consistently.
"You have the passion; we have the opportunities – let’s make a difference for Nebraskans!"
Starting rate: $20.328/hour
POSTED STATEWIDE PENDING OFFICE SPACE
POSTED STATEWIDE PENDING OFFICE SPACE
What You’ll Do
- Review case information and determine eligibility for Title IV-E and state-funded programs
- Set up and maintain payment authorizations for foster care, adoption, and guardianship cases
- Review legal and case documentation to support eligibility decisions
- Document case activity clearly and accurately
- Use multiple systems to track and manage case information
- Work with team members and partners to resolve questions or issues
- Manage a caseload with a focus on accuracy and timeliness
- Identify and address issues that could impact eligibility or payments
Why This Work Matters
- Helps ensure children in out-of-home care have access to the supports they need
- Supports the funding that keeps child welfare programs running
- Contributes to consistency and stability for families across Nebraska
What to Expect
- This is detailed, policy-based work that requires strong attention to detail
- You’ll be managing multiple cases at different stages at the same time
- Accuracy matters—this work connects to federal requirements and funding
- A significant part of the role involves documentation and system navigation
- You’ll work independently but also collaborate regularly with your team
What We’re Looking For
- Someone who is detail-oriented and comfortable working with complex information
- Ability to think through situations and apply policy to real cases
- Strong organization and time management skills
- Clear communication, especially in writing
- Comfort working across systems and learning new processes
- Ability to work independently and as part of a team
Requirements / Qualifications:
Minimum Qualifications: 24 semester hours of post high school education in behavioral sciences, public/business administration, social sciences, education or closely related field OR experience in customer service, determining eligibility for public assistance, examining/processing financial loan applications, medical or unemployment insurance or rehabilitation claims, unemployment services, OR a combination of education and experience in any of the above areas.
Preferred Qualifications: Experience with eligibility determination, case management, or public assistance programs
Other: Valid Driver's license is required.
Knowledge Skills and Abilities
Ability: Ability to interpret and apply policy or regulations
Strong attention to detail and ability to work with complex information
Skills: Organization and time management skills in a high-volume environment
Clear written communication skills, especially for documentation
Experience working in a Children and Family Services–related role
Knowledge: Experience using DHHS systems (NFOCUS, SharePoint, Monday.com)
Prior experience in child welfare or human services systems
Comfort navigating multiple systems and reconciling information across sources
Ability to identify issues and problem-solve independently
If you're currently employed by the State of Nebraska, please don't apply through this external career site. Instead, log in to Workday and open the Jobs Hub - Internal Apply app from your home landing page. You can access Workday anytime through the Link web page: https://link.nebraska.gov/
Benefits
We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.
Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits
Equal Opportunity Statement
The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.
Skills Required
- 24 semester hours of post-high-school education in behavioral sciences, public or business administration, social sciences, education, or a closely related field; or qualifying experience; or a combination of education and experience
- Experience in customer service, public assistance eligibility determination, financial loan application processing, medical or unemployment insurance claims, rehabilitation claims, or unemployment services, if qualifying through experience
- Valid driver's license
- Experience with eligibility determination, case management, or public assistance programs
- Experience in a Children and Family Services-related role
- Prior experience in child welfare or human services systems
- Experience using DHHS systems, including NFOCUS, SharePoint, or Monday.com
Nebraska Department of Veteran Affairs Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nebraska Department of Veteran Affairs and has not been reviewed or approved by Nebraska Department of Veteran Affairs.
-
Retirement Support — Retirement plan is considered excellent and a central reason total compensation feels strong. Long-term security is positioned as offsetting lower base wages.
-
Healthcare Strength — Health insurance is described as comprehensive within a benefits package that helps balance modest hourly pay. Coverage is viewed alongside retirement as a core component of overall value.
-
Leave & Time Off Breadth — Paid leave is included within the comprehensive package and contributes to perceived total compensation value. The breadth of time off helps make moderate salaries more workable.
Nebraska Department of Veteran Affairs Insights
Similar Jobs
What We Do
The Nebraska Department of Veterans' Affairs is a state agency dedicated to providing support, benefits, and assistance to veterans and their dependents within Nebraska.








