IDM T3 Specialist

Reposted 2 Hours Ago
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2 Locations
Remote or Hybrid
Senior level
Software
The Role
The IDM T3 Specialist will solve complex IDM service issues, perform maintenance tasks, monitor services, mentor juniors, and participate in upgrades.
Summary Generated by Built In

The Identity and Access Management (IAM) team provides services for Nokia's workforce and business-to-business domains. Our diverse global team maintains over a dozen IAM-related services in legacy on-premises and modern cloud landscapes. Nokia IAM is currently focused on renewing services to leverage cloud platform capabilities. We are looking for an experienced NetIQ IDM and/or Saviynt IGA specialist to join our third-tier support team. The ideal candidate will possess the expertise to independently troubleshoot and resolve complex service problems and escalated incidents within our Identity Management services.

Responsibilities
  • Solve complex/technical problems in IDM services
  • Support the deployment of IDM service updates and enhancements
  • Assist with infrastructure and server upgrades
  • Monitor the current environment and take proactive actions to maintain the service
  • Mentor junior team members
  • Interface with IDM T2, Service Delivery Management, and surrounding subject matter experts.
Qualifications

Must-Have:

  • Bachelor's degree in computer science, with 6+ years of hands-on experience with Identity management systems and 2+ years of hands-on experience using NetIQ IDM and/or Saviynt IGA product suite.
  • Strong understanding and hands on experience with NetIQ Identity Manager Engine, Drivers, Remote Loader, iManager, User App, Workflows, Policies, Drivers (User app, AD, Role and Resource, etc.)
  • Strong understanding and hands on experience with Saviynt Enterprise Identity Cloud
  • Strong knowledge on Active Directory and eDirectory (LDAP)
  • High proficiency with Unix/Linux operating system commands, utilities, and scripting (PowerShell, JavaScript, Python, etc.)
  • Experience in implementing SSL/self-signed certificate and encryption/decryption of keys and SQL experience.

Nice-To-Have:

  • Database(Oracle, PostgreSQL) experience
  • Strong understanding of LDAP v3 directory services
  • Strong understanding of Privileged access management (PAM) using CyberArk
  • Knowledge on cloud services, such as GCP and Azure
  • Fluent verbal and written English language and communication skills
About Us
Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world. 

Learn more about life at Nokia.


Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia. 

About the Team
Some of our benefits:
  • Flexible and hybrid working schemes
  • A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
  • Life insurance to all employees to provide peace of mind and financial security
  • Well-being programs to support your mental and physical health
  • Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
  • Employee Growth Solutions to support your personalized career & skills development
  • Diverse pool of Coaches & Mentors to whom you have easy access
  • A learning environment which promotes personal growth and professional development - for your role and beyond

Learn about additional benefits in specific countries.

Skills Required

  • Bachelor's degree in computer science
  • 6+ years of hands-on experience with Identity management systems
  • 2+ years of hands-on experience using NetIQ IDM suite
  • Strong understanding of NetIQ Identity Manager Engine and related tools
  • Strong knowledge on Active Directory and eDirectory
  • High proficiency with Unix/Linux operating systems and scripting
  • Experience in implementing SSL/self-signed certificate, encryption/decryption
  • SQL experience

Nokia Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nokia and has not been reviewed or approved by Nokia.

  • Equity Value & Accessibility Equity programs include a global employee share purchase plan with company matching and multi‑year share awards. These mechanisms broaden participation and tie rewards to long‑term outcomes.
  • Healthcare Strength Health coverage includes major medical plans with supplementary options such as vision, legal services, and care navigation. The range of offerings indicates comprehensive support for medical needs.
  • Parental & Family Support A global policy grants paid leave for new parents regardless of gender and provides structured return‑to‑work support. Company‑paid life insurance further strengthens family protection across regions.

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The Company
Dallas, Texas
132,624 Employees

What We Do

At Nokia, we create technology that helps the world act together. As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs. Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable and inclusive world.

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