At Mr. Cooper Group, You Make the Dream Possible.
Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers.
Join us and make the dream of home ownership possible!
SUMMARY
The Identity and Access Management Admin is responsible for following and enforcing the Identity Access Management (IAM) program and access-related IT General Controls at Mr. Cooper. This position will assist senior team members and management with the architecture and design of the IAM program. The primary goal of this position will be to pursue a mature security posture with regard to ensuring appropriate application and system access. This will include management tool integration and automation as well as ongoing entitlement access reviews to enforce the principal of least privilege.
RESPONSIBILITIES
- Manage requests based on a role-based access control model and documented entitlements
- Manage Active Directory (AD), user permissions, and group policies in accordance with security policies and procedures
- Administer user account processes, systems, and integrations across systems (e.g., O365, Active Directory, SOX/SOC1 systems, and other systems as requested) in a timely accurate manner
- Work closely with the Identity Access and Security Assurance teams to align access management in accordance to internal policies
- Engage key business stakeholders as it relates to all supported systems and applications to verify, validate, and audit access
- Ensure proper safeguards are in place to protect confidential information and that users have appropriate access to software systems
- Provision access to systems based on RBAC (Role Based Access Controls) to meet organizational business needs while complying with SOX/SOC requirements
- Document existing workflow/current business processes, and aids in prioritization of access service requests
- Act as an escalation point for system access issues and coordinate with internal and external partners as needed to resolve issues
- Participate in logical access audits and assessments
EDUCATION/EXPERIENCE REQUIREMENTS
- Bachelor or Associate degree (Ideally in Technology or Security), or relevant work experience
- Minimum 5 years’ experience working with and managing access for end-user environments (ideally in Identity and Access Management)
- Technical expertise with Access Management, Active Directory, Entra ID, Google Cloud (Sail Point IIQ is a plus)
- Previous experience providing technical/security support to end-users
- Ability to take ownership and manage technical projects, including identification of project scope, requirements, deliverables, and coordination of project design and implementation activities
COMPETENCIES
- Evaluate critical systems, prioritize workflow, and determine solutions
- Excellent written and verbal communication skills
- Interpret and apply regulations and policies
- Provide technical assistance for all access-related problems
- Critical thinking, problem solving, analysis, interpretation, and evaluate complex information
- Outstanding communication skills as well as proficiency in interpreting results and formulating recommendations/action plans
- Familiarity with SAML, OAuth, OpenID Connect technologies, and Entra ID and knowledge of GCP Identity a plus.
Mr. Cooper Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a protected veteran. EOE/M/F/D/V
Job Requisition ID:
023553
Job Category:
Information Technology
Primary Location City:
Dallas
Primary Location Region:
Texas
Primary Location Postal Code:
75019
Primary Location Country:
United States of America
Additional Posting Location(s):
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What We Do
With nearly 4 million customers, we are a proud leader in the home loan servicing industry. But are we content? No way. Every day we challenge convention and reimagine the home loan experience for the better. It’s what makes us who we are.
We’re Challengers of Convention
Challenging the status quo is in our DNA. We’re ditching the old ways and reimagining what homeownership should look like in the era of smart phones, Mars missions, and avocado toast.
We’re Champions for Our Customers
Giving homeowners the best experience possible is the reason we come to work. We believe in honesty, simplicity, and always having our customer’s back.
We’re Cheerleaders for Our Team
Transforming an industry takes a world-class team. Ours is over 9,000 Coopers strong. Creating a place where they love to work isn’t just an HR goal — it’s part of Mr. Cooper's mission.
We’re here to keep the dream of homeownership alive. That means throwing out the old ways and revolutionizing the way people sell, buy and own their homes using the latest technology and good old fashioned customer service.
At Mr. Cooper Mortgage we see a world where homeownership is less worrisome and more rewarding, where having a mortgage is no longer a burden but an opportunity, where homeowners feel 100% in control of their finances and future.
Is Mr. Cooper Mortgage your kind of place? If so, we can't wait to hear from you.
