Identity & Access Management Support Specialist (Entry Level - Temporary)

Posted 10 Days Ago
Be an Early Applicant
4 Locations
In-Office
Junior
Fintech • Software • Financial Services
The Role
Supports daily identity and access management operations by provisioning, modifying, and deprovisioning access to enterprise systems and banking applications. Manages onboarding, transfers, and terminations while processing access requests accurately and maintaining audit-ready records. Collaborates with HR, Information Security, IT service management, application owners, and business partners to enforce least privilege and role-based access controls. Provides customer-focused support for access-related requests and follows security, regulatory, and documented procedures.
Summary Generated by Built In

JOB SUMMARY:

Part technology expert, part problem-solver, and part digital gatekeeper, you'll create accounts, manage user access, and help maintain a secure and efficient environment for colleagues across the organization. If you enjoy helping people, staying organized, and making sure the right doors open for the right people, this could be the perfect role for you. After all, not all heroes wear capes, some just reset passwords and save the day.
 

This is a temporary employment opportunity to last approximately 6 months.

Office location: Stuart, FL 


JOB SUMMARY:

The Identity & Access Management (IAM) Support Analyst is responsible for supporting the daily operation of the Identity and Access Management program by provisioning, modifying, and deprovisioning access to enterprise systems, banking applications, and technology platforms. This role ensures access requests are processed accurately, timely, and in accordance with established security, audit, and regulatory requirements.

The IAM Support Analyst serves as a primary point of contact for access-related requests and assists with identity lifecycle management activities, including onboarding, transfers, and terminations. The ideal candidate is detail-oriented, customer-focused, able to manage multiple priorities, and passionate about supporting secure access across the organization.

This position works closely with Human Resources, Information Security, IT Service Management, application owners, and business partners to maintain access controls that align with the principles of least privilege and role-based access.

QUALIFICATIONS:

 Basic Qualifications:

  • 1-3 years of experience in Information Technology, Identity and Access Management, Service Desk, Information Security, or related support role.
  • Excellent written, verbal, and interpersonal communication skills.
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
  • Strong customer service mindset with the ability to work effectively with both technical and non-technical users.
  • Analytical and problem-solving skills with attention to detail.
  • Experience working with ticketing systems and service request management strongly preferred.
  • Basic understanding of security principles, including least privilege and role-based access control (RBAC).
  • Familiarity with Active Directory user administration and security groups.
  • Ability to follow documented procedures and maintain accurate records.

Preferred Qualifications:

  • Familiarity with Identity Governance or Identity Management solutions such as SailPoint, Identity Governance & Lifecycle, or similar platforms.
  • Knowledge of Microsoft Active Directory, Microsoft 365, Azure Active Directory (Entra ID), LDAP, or cloud-based identity services.
  • Familiarity with banking or regulated industry environments.
  • Exposure to SOX, PCI, FDIC, OCC, or other regulatory and audit requirements.
  • ITIL Foundation, Microsoft, Cybersecurity, or IAM-related certifications are a plus!
  • Bachelor’s degree in information technology, Computer Science, Cybersecurity, or related field preferred.
  • Experience with Service Now or similar platforms.

 

 The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position.  They are not intended to be an exhaustive list of responsibilities, duties, and skills.  Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry.  It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles.  This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. 

#LI-PF1

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • 1-3 years of experience in information technology, identity and access management, service desk, information security, or a related support role
  • Excellent written, verbal, and interpersonal communication skills
  • Strong organizational skills and ability to manage multiple priorities
  • Strong customer service mindset and ability to work with technical and non-technical users
  • Analytical and problem-solving skills with attention to detail
  • Experience working with ticketing systems and service request management
  • Basic understanding of security principles, least privilege, and role-based access control
  • Familiarity with Active Directory user administration and security groups
  • Ability to follow documented procedures and maintain accurate records
  • Experience with identity governance or identity management solutions such as SailPoint or Identity Governance and Lifecycle
  • Experience supporting Microsoft Active Directory, Microsoft 365, Azure Active Directory (Entra ID), LDAP, or cloud-based identity services
  • Familiarity with banking or regulated industry environments
  • Exposure to SOX, PCI, FDIC, OCC, or other regulatory and audit requirements
  • ITIL Foundation, Microsoft, cybersecurity, or IAM-related certifications
  • Bachelor's degree in information technology, computer science, cybersecurity, or a related field
  • Experience with ServiceNow or a similar platform

Seacoast Bank Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Seacoast Bank and has not been reviewed or approved by Seacoast Bank.

  • Leave & Time Off Breadth — Paid holidays, vacation/PTO, and sick leave are part of the package, with bank holidays providing additional time off beyond standard PTO.
  • Retirement Support — A 401(k) with company match and profit sharing are offered, alongside an active employee stock purchase plan that broadens long‑term wealth‑building options.
  • Wellbeing & Lifestyle Benefits — Medical, dental, vision, wellness program, EAP, flexible spending accounts, tuition reimbursement, and banking‑service perks (e.g., free accounts and safe‑deposit box) round out total compensation beyond base pay.

Seacoast Bank Insights

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The Company
HQ: Stuart, Florida
1,581 Employees

What We Do

Since 1926, Seacoast Bank has succeeded through a clear vision, planned strategic growth and talented, professional employees. Seacoast provides integrated financial services including commercial and consumer banking, wealth management and mortgage services to customers at 85 full-service branches across Florida, and through advanced mobile and online banking solutions. Seacoast Bank is the wholly owned subsidiary bank of Seacoast Banking Corporation of Florida (NASDAQ: SBCF), one of the largest community banks headquartered in Florida and is Member FDIC/Equal Housing Lending. As of 2023, Seacoast Bank has just under 1,600 associates, $15 billion in assets and $12 billion in deposits. Our Vision: To be the trusted advisor of choice to the customers, businesses, and communities we serve. Our Four Promises: We believe that our greatest assets will always be our people — local bankers who are knowledgeable about the communities we serve and dedicated to an exceptional customer experience. For nearly a century, Seacoast Bank’s commitment to customers has remained the same and is summarized by its Four Promises. We promise to: 1. Get you comfortable with the right products and the right team to serve you 2. Make your day-to-day banking simple 3. Resolve out-of-the-ordinary items responsively 4. Invest in you and your community Please note: This page is intended to be an informational place for our customers and employees to connect and interact. To ensure that visiting our LinkedIn page is a great experience for everyone, we have a several guidelines that we ask you to follow. The Seacoast Bank Social Media Terms Of Use can be viewed at https://www.seacoastbank.com/agreements-and-disclosures/social-terms.

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