This position is able to be a remote work from home position. Must live in Florida, Georgia, Nevada, Ohio, Tennessee or Texas to be considered
SUMMARY:
Provide planning, installation, administration, monitoring, maintenance, support and troubleshooting of various technology products. Troubleshoot and provide application support for all 3rd party application software.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:
-
Provide engineering and technical support for enterprise level applications including Okta Workforce, Okta Customer Identity Cloud, Workday, Jira
-
Communicate with and solve problems to meet the needs of end users.
-
Train staff on the use of new and existing Identity, Credential, and Access Management software.
-
Understand, apply, and recommend business and security standards to safeguard the integrity of application environment.
-
Participate in information gathering meetings with clients to determine client needs, business goals, and desired outcomes.
-
Solve problems, provide assistance to other departments, answers questions about technical functionality, and provide technical support for products.
-
Participate in large projects requiring analysis and design skills.
-
Assist manager with project management status, tasks, and deliverables.
-
Create and update user and technical documentation about supported applications and environments.
-
Keep current in the software field and stay informed and aware of latest industry practices and developments in application support and software design.
-
Candidates must be legally authorized to work in the United States on a full-time basis and must not require sponsorship for employment.
EDUCATION and/or EXPERIENCE
Bachelor degree in related field with a minimum of 5 years relevant work experience.
The Team Member Experience:
We work together to take care of our customers, our communities, and each other. When you join the team, you’ll enjoy a positive, productive atmosphere where people truly believe in what they are doing. If you’re passionate about providing the best experience possible to our customers and to your fellow team members, you’re in the right place.
If you are an individual with a disability and need assistance interacting with our career site, please contact us by calling (330) 630-5570 option 2 for Human Resources.
Summit Racing Equipment and its entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Similar Jobs
What We Do
Since 1968, Summit Racing Equipment has done business based on a simple formula: offer customers the parts they want, at a fair price, ship those parts fast, and back them with the best customer service in the world. And while racing is in our name, it’s just part of what we do. We offer a huge selection of parts for virtually everything from race cars to off-roaders, muscle cars to daily drivers, and more. Summit Racing Equipment has Everything You Need for Anything You Drive® along with the tools and garage gear to get the job done. We also have camping and recreation equipment, overlanding gear, and a full line of gifts, clothing, and memorabilia. We have many enthusiasts throughout our organization, but you don’t have to be an automotive enthusiast to join our team. If you’re passionate about providing the best experience possible to our customers and to your fellow team members, you’re in the right place—we’re powered by great people like you!
