The Role
Maintain 24/7 airport campus network and data center infrastructure (LAN, Wi‑Fi, IP telephony, firewalls). Provide L2/3 support, manage network equipment, CUCM, and firewalls; perform upgrades, preventive maintenance, capacity planning, root-cause analysis, and ensure compliance and business continuity.
Summary Generated by Built In
International Airport of Heraklion, Crete S.A. is currently looking for a:
ICT Network Engineer
Responsibilities
- Ensures the uninterrupted 24h seamless operation of the Airport Campus Network (LAN, Wi‑Fi, IP Telephony System, Firewalls), as well as Data Center infrastructure.
- Maintain business continuity and meets the goals and objectives in line with the business goals of Heraklion Crete International Airport.
- Administers all active network equipment (e.g. switches, routers, access points, firewalls).
- Oversees campus network operations through NMS tools.
- Provides Level 2/3 support for network-related incidents and service requests.
- Cooperates with the ICT team and supports contractors for the immediate resolution of network malfunctions.
- Conducts root cause analysis and guarantees timely issued resolution.
- Manages and supports the IP Telephony System (Call Manager CUCM).
- Monitors and maintains firewall systems to ensure secure connectivity.
- Executes upgrades and improvements to enhance network stability and efficiency.
- Supports Data Center operations.
- Performs replacements and preventive maintenance activities.
- Applies and manages access control rules and network segmentation.
- Assists network projects involving upgrades, relocations, or expansions.
- Analyzes usage patterns and implement strategies for capacity planning and optimization.
- Supports audits and ensures compliance with internal and external IT policies.
Requirements
- Bachelor’s degree in Computer Science, ICT Systems Engineering or related field
- Master’s degree in Computer Science, Networks or related field is considered a plus
- Minimum 3 years of professional work experience in complex ICT environments
- Experience with Cisco Environments and especially SD Access Technology & ACI is a plus
- Vendor Certifications (Cisco, Checkpoint, Palo Alto)
- Excellent command of English, both written and verbal
Competencies
- Excellent communication, organizational, and problem-solving skills
- Strong team orientation and goal-driven mindset
Skills Required
- Bachelor's degree in Computer Science, ICT Systems Engineering or related field
- Master's degree in Computer Science, Networks or related field
- Minimum 3 years of professional work experience in complex ICT environments
- Experience with Cisco environments, especially SD-Access Technology and ACI
- Vendor certifications (Cisco, Check Point, Palo Alto)
- Excellent command of English, both written and verbal
- Excellent communication, organizational, and problem-solving skills
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The Company
What We Do
International Airport Heraklion Crete Concession S.A. is a special purpose entity established to design, construct, finance, operate, and maintain the new international airport of Heraklion, Crete.
