ICT Consultant

Posted 5 Days Ago
Be an Early Applicant
Hiring Remotely in Košice
Remote
Mid level
Information Technology
The Role
The ICT Consultant will analyze complex tasks, provide 3rd level support, investigate incidents, and improve processes. They will create technical documentation and support both internal and external customers while participating in Solution Design and Architecture activities.
Summary Generated by Built In

Company Description

Our brand Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in 2006 under the name of T-Systems Slovakia and ever since has been inextricably linked with the region when became one of the founding members of Košice IT Valley. We have managed to grow from scratch to the second largest employer in the eastern part of the country with more than 3900 employees. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative information and communication technology services.

Job Description

Join the team at Operational Services GmbH, within Deutsche Telekom Systems Solutions Slovakia, providing opportunities for German-speaking talents in Slovakia. OS is one of the leading ICT service providers in the German market and is considered the backbone of digitization in medium-sized companies. With almost 1,000 highly qualified employees, OS develops and operates the most modern IT systems for our customers, ensures long-term system support, and maintains the availability of critical business processes. 


WHAT WILL YOU DO?

  • Analyzing and providing solutions for most complex tasks.
  • Providing 3rd level support, solving problems and escalating most complex issues.
  • Investigating the root cause of complex incidents and then initiate actions to improve or correct the situation.
  • Evaluating, authorizing, prioritizing, planning and reviewing complex changes in controlled manner or escalate to higher authority.
  • Identifying weaknesses in used processes and eliminate them following industry and internal standards.
  • Creating / reviewing / maintaining procedures and complex technical documentation to support IT service.
  • Providing expert advice, consultancy and support for internal/external customer & management.
  • Providing reports and regularly communicates with project stakeholders and/or customer.
  • Participating on Solution Designs and Architecture activities.

Qualifications

YOU WILL SUCCEED IF YOU:

  • have at least three years of professional experience,
  • very good experience in Linux and Network platforms,
  • Speak English B2.

Additional Information

WHY SHOULD YOU CHOOSE US?

We believe in balance between work and personal life. An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life, promotes physical and mental well-being and contributes to a positive work environment. All this with the aim of providing more freedom in reconciling work, career growth, private life and individual lifestyle. Therefore we offer to our employees over 25 different benefits to improve their personal and professional life in these areas:

  • Financial benefits
  • Benefits with focus on learning and development
  • Benefits with focus on health and sport
  • Benefits with focus on family and work – life balance
  • Other benefits

For more information about our benefits click to Benefits

Salary

Final salary is negotiable.

We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1900€ /brutto.

Additional information

* Please be informed that our remote working possibility is only available within Slovakia due to European taxation regulation.

Top Skills

Linux
The Company
Kosice
2,383 Employees
On-site Workplace
Year Founded: 2006

What We Do

Deutsche Telekom IT Solutions Slovakia is a dynamically developing company providing its services in the ICT sector. Within the Deutsche Telekom group, Deutsche Telekom IT Solutions offers services as an outsourcer, specializing in corporate clientele in Germany, in the European Union and further across the globe. Thanks to its size, scope of operation and service quality, Deutsche Telekom IT Solutions Slovakia makes a sound contribution to the Deutsche Telekom brand being number one on the German market and ranked amongst the top four ICT service providers in Europe. And we can guarantee that our jobs are as exciting and varied as our business! Deutsche Telekom IT Solutions Slovakia considers its people to be the most important asset and competitive advantage - our employees are highly educated, reliable, ambitious, and flexible. Job Opportunities - Join Us! Find a fulfilling job with opportunities for personal and professional growth. Whether you are a graduate, a professional or an executive - let's work together to drive digitization forward! Challenge yourself with exciting projects, and enjoy our attractive salaries and benefits. We are hiring! You can find your perfect entry route at https://telekom.jobs/careers-sk-en Privacy Policy - https://rec.telekom.com/content/Data-Protection/?locale=sk_SK

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