ICAM Technical Writer

Posted 2 Hours Ago
Be an Early Applicant
Hiring Remotely in United States
Remote
85K-104K Annually
Senior level
Aerospace • Information Technology • Professional Services • Security • Software
The Role
Develop, maintain, edit, and publish technical documentation supporting enterprise ICAM capabilities, including identity provider services, authentication workflows, federation integrations, onboarding, and Zero Trust functions. Gather information from engineering and cybersecurity subject matter experts, manage SharePoint content, improve documentation quality, and support onboarding, modernization, and lifecycle documentation initiatives.
Summary Generated by Built In

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Secret

Clearance Level Must Be Able to Obtain:

Secret

Public Trust/Other Required:

None

Job Family:

Program Delivery and Execution

Job Qualifications:

Skills:

Business, Collaboration, Organizing, Publishing, Technical Writing

Certifications:

None

Experience:

8 + years of related experience

US Citizenship Required:

Yes

Job Description:

ICAM Technical Writer

GDIT has an opportunity for an ICAM Technical Writer supporting a large line of business delivering enterprise‑scale Identity, Credential, and Access Management (ICAM) capabilities. This role provides critical support to the DoD ICAM mission by developing, maintaining, editing, and publishing clear, accurate, and high‑quality technical documentation for Identity Provider (IdP) services, authentication workflows, federation integrations, onboarding processes, and Zero Trust identity functions.

This is a fully remote position.

MEANINGFUL WORK AND PERSONAL IMPACT
The ideal candidate has strong communication skills, experience engaging with engineers and subject matter experts, and the ability to translate complex technical concepts into accessible documentation for diverse audiences. This role supports documentation from conception to publication and ensures content remains consistent, current, and aligned with enterprise standards.

Responsibilities:

  • Independently gather technical information from Identity, Cloud, Cybersecurity, and ICAM SMEs to develop, organize, and write documentation including SOPs, TTPs, integration guides, architecture summaries, and process documentation.
  • Develop comprehensive documentation and content aligned with organizational standards, engineering best practices, and ICAM governance requirements.
  • Maintain documentation repositories and produce content for internal SharePoint portals, following established publishing processes.
  • Collaborate with IdP engineers, application teams, and program leadership to identify documentation tasks, prioritize work, and meet delivery timelines.
  • Evaluate existing ICAM documentation and propose improvements to structure, clarity, consistency, and usability.
  • Review and edit documents for grammar, accuracy, completeness, and overall quality.
  • Support broader ICAM portfolio documentation initiatives, including onboarding packages, modernization deliverables, and lifecycle documentation.

Basic Qualifications:

  • Active Secret Clearance at minimum. Interim Secret Clearances are not allowed. 
  • Bachelor’s Degree in a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.

Required Skills/Knowledge:

  • Minimum of 8 years of experience creating technical documentation for IT, cybersecurity, IAM, or enterprise systems.
  • Strong technical writing skills with the ability to translate engineering concepts into clear documentation.
  • Strong attention to detail, organization skills, and documentation governance discipline.
  • Ability to collaborate effectively with engineering, architecture, and cybersecurity teams.

Desired Skills/Knowledge:

  • Familiarity with Power Automate, Power Apps, and Power BI.
  • Technical knowledge of Azure, M365, or cloud‑based identity services.
  • Experience documenting identity, authentication, cyber, or enterprise IT systems.
  • Understanding of SAML, OAuth, OIDC, MFA, PKI, CAC workflows, and Zero Trust identity principles.
  • Experience producing executive‑level briefing materials and engineering review artifacts.

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.

  • Growth: AI-powered career tool that identifies career steps and learning opportunities
  • Support: An internal mobility team focused on helping you achieve your career goals
  • Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
  • Flexibility: Full-flex work week to own your priorities at work and at home
  • Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore a career in program management at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results.

The likely salary range for this position is $85,093 - $103,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Remote

Work Location:

Any Location / Remote

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

 



Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Skills Required

  • Active Secret clearance; interim Secret clearances are not accepted
  • Bachelor's degree in a related technical discipline, or equivalent education, certifications, training, or work experience
  • At least 8 years of experience creating technical documentation for IT, cybersecurity, IAM, or enterprise systems
  • Strong technical writing skills and ability to translate engineering concepts into clear documentation
  • Strong attention to detail, organization, and documentation governance discipline
  • Ability to collaborate with engineering, architecture, and cybersecurity teams
  • Familiarity with Power Automate, Power Apps, and Power BI
  • Technical knowledge of Azure, Microsoft 365, or cloud-based identity services
  • Experience documenting identity, authentication, cybersecurity, or enterprise IT systems
  • Understanding of SAML, OAuth, OIDC, MFA, PKI, CAC workflows, and Zero Trust identity principles
  • Experience producing executive-level briefing materials and engineering review artifacts

General Dynamics Information Technology Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about General Dynamics Information Technology and has not been reviewed or approved by General Dynamics Information Technology.

  • Affordable Benefits Pay and benefits are described as good or okay in multiple places, and the overall package is often portrayed as acceptable even when base pay is not viewed as top-tier.
  • Healthcare Strength Medical, dental, and vision plan options are presented as comprehensive, with additional protections like disability and life insurance contributing to a well-rounded health and protection offering.
  • Retirement Support A 401(k) plan with company match is consistently highlighted as part of the total rewards package, supporting longer-term financial planning.

General Dynamics Information Technology Insights

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The Company
HQ: Falls Church, VA
21,625 Employees

What We Do

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

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