IAM Product Owner

We are looking for a talented Product Owner III to join our team specializing in Systems/Information Technology for our Corporate organization in Atlanta, GA. 

In this role, you will make an impact in the following ways:

• Shape Business Priorities – Identify short- and long-term goals using Lean-Agile thinking and business expertise to align strategy with customer needs.
• Champion the Customer Voice – Represent the customer by defining personas, prioritizing their problems, and ensuring solutions address real market challenges.
• Drive Product Vision & Backlog – Own and refine the product and program backlogs, set iteration goals, and ensure transparency for all stakeholders.
• Lead Agile Practices – Apply Lean/Agile leadership principles, facilitate Program Increment planning, and maintain flow through just-in-time story elaboration.
• Enable High-Quality Delivery – Use Behavior Driven Development (BDD) and clear acceptance criteria to reduce rework, increase efficiency, and ensure Definition of Done.
• Bridge Strategy and Execution – Connect strategic objectives with tactical plans by collaborating with Product Managers, Architects, and cross-functional teams.
• Measure and Optimize Outcomes – Define KPIs and OKRs to track success, continuously inspect and adapt processes, and improve product performance.
• Influence and Build Relationships – Gain buy-in across a matrix organization, foster collaboration, and leverage Business Relationship Management to deliver value.

Responsibilities

To be successful in this role you will need the following:

• Balances stakeholders - Anticipating and balancing the needs of multiple stakeholders. 
   
• Business insight - Applying knowledge of business and the marketplace to advance the organization’s goals. 
   
• Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. 
   
• Customer focus - Building strong customer relationships and delivering customer-centric solutions. 
   
• Global perspective - Taking a broad view when approaching issues, using a global lens. 
   
• Manages conflict - Handling conflict situations effectively, with a minimum of noise. 
   
• Agile Systems Thinking - Embraces a holistic approach to analysis that focuses on the way that a system's constituent parts interrelate and how systems work over time and within the context of larger systems to ensure the economic success of the solution. 
   
• Building High Performance Teams - Identifies and applies critical skills and Lean-Agile principles and practices in the creation of high-performing Agile teams to construct high-quality, well designed technical solutions. 
   
• Lean Agile and SAFe Mindset - Advocates for and leads others in the concepts of the Agile Manifesto and Lean thinking in support of adopting and applying the 9 SAFe principles and practices for the organization. 
   
• Lean Portfolio Management, budgets, and Economic Framework - Applies Lean and systems thinking approaches in support of strategy, investment funding, Agile portfolio operations, and governance; evaluates working systems; manages Epic investments and dynamic budget adjustments to minimize overhead through funding and empowering Value Streams while maintaining financial and fit-for-use governance to minimize overhead; assesses and supports decision rules that align to the financial objectives of the Solution to guide the economic decision-making process. 
   
• Planning and Managing Ceremonies - Plans, schedules, and leads ceremonies that create a cadence for the team to maximize productivity, promote collaboration, maintain transparency, and inspect and adapt so the team can continuously learn and improve. 
   
• Program Backlog Management and User Story Elaboration - Identifies, refines, prioritizes, and sequences backlog items using Weighted Shortest Job First (WSJF) to ensure the economic success of the solution; determines the details of a product feature to ensure that any unanswered questions about it are answered so that development can proceed. 
   
• Values differences - Recognizing the value that different perspectives and cultures bring to an organization. 
   

Education, Licenses, Certifications: 

• College, university, or equivalent degree in Computer Science, Information Technology, Business, or related subject, or relevant equivalent experience required. 
• SAFe® Product Owner/Agile Product Manager (POPM) certification preferred. 
• This position may require licensing for compliance with export controls or sanctions regulations. 
   

Experience: 

• Significant business and technical knowledge with practical experience of the Lean Methodology and it's principles and tools are preferred. 
• Significant experience working in an Agile environment is preferred. 
• Previous experience as a Product Owner is preferred.

Qualifications

Primary Function: The Product Owner will serve as the overall leader for the Customer Identity and Access Management (CIAM) program and provide subject matter expertise on a variety of technical and non-technical topics. The Product Owner provides technical guidance and is responsible for contributing to the planning, evaluation, architecture and support of the enterprise CIAM solution and its associated processes. The Product Owner will also be responsible for identifying, evaluating and participating in decision making around new and emerging CIAM technologies and should be able to support other areas of IAM as needed. 

Essential duties to be performed:

• Work with key stakeholders to analyze and document requirements, transforming them into actionable functional and technical specifications. Bridge the gap between business needs and technical feasibility within the CIAM program
• Build a strong CIAM program for customers, partners, suppliers, distributors, vendors and employes and serve as a subject matter expert. Key technical contributor to the strategy, design, engineering and management of the program
• Leading the technical aspects of the CIAM program, providing guidance to team members, and ensuring solutions are aligned with business needs and CIAM best practices
• Be the primary point of escalation for operational and security issues for CIAM platform and solution. Lead and support ongoing CIAM operations, maintenance and specific problem resolution. Anticipate, identify, track and assist in resolution of technical issues
• Design CIAM processes and identify opportunities for improvements. Plan, design and implement key components like user registration/enrollment, authentication/authorization, user self-service, data security, privacy and consent management, fraud and attack detection, session and token management, reporting etc.
• Work to understand the IT enterprise architecture and collaborate with the architecture team to ensure the CIAM/IAM security standards are created and adopted into the Enterprise Architecture frameworks
• Conduct industry and market research and maintain a working knowledge of emerging trends and technologies in the CIAM discipline. Ensure that the CIAM team is aligning with global standards and initiatives
• Create and manage a training program to develop the CIAM team. Develop and increase the capability and skills of the current team. Identify, staff, and manage necessary skills to fill gaps in the team
• Manage and direct a consultative team approach for enterprise-wide security initiatives with key stakeholders
• Produce & review daily, weekly, monthly reports to measure services against key performance & risk indicators
• Create an environment of trust and confidence amongst the team

Experience:

• Bachelor’s degree or equivalent with 12+ years of information security or information technology experience
• 10+ years’ working experience in Customer Identity and Access Management (CIAM)
• Strong understanding of CIAM concepts, technologies, and best practices. Highly effective in developing and communicating audience appropriate information to technical, non-technical, management, and executive audiences
• Proven experience in successfully designing, implementing and operating CIAM service capabilities and overall IAM functions in technically complex organizations
• Extensive experience in architecting,  building and implementing large-scale  CIAM platforms with one or more of the leading CIAM/AM products - MS Entra External ID, Ping Identity, Okta, Salesforce IAM etc. 
• Experience in developing and running multi-year, complex CIAM initiatives and programs
• Experience managing relationships with Product and Services vendors. Proven ability to build and maintain strong enterprise relationships with internal and external teams/partners
• Strong understanding of AM protocols (OAuth 2.0, OpenID Connect, SAML) and security principles, including encryption, token security, and session management.
• Deep knowledge of agile processes and workflows
• Must have good communication and collaboration skills
• Solid diagnostic, testing, and problem-solving skills
• Nice to have experience with the Salesforce.com platform. Sales Cloud, Service Cloud, CPQ, Experience Cloud etc. Experience in Force.com/Lightning/LWC/Apex, CICD/COPADO/JIRA/DevOps 
• Experience with Lightning Pages, triggers, SOQL, SOSL, API, Flows, LWC, Web Services (SOAP & REST)
• Proficiency in data manipulation and analysis using SQL. Experience with Angular framework/Java.
• Working knowledge of Active Directory concepts, including users, computers, groups, policies. Experience with Linux and Windows Operating Systems
• Preferred experience with Cloud technologies (Oracle Cloud, Azure or AWS) 
• Understanding of database architecture and concepts
• Good organizational and time management skills
• Must be team-oriented and able to collaborate across many participating teams
• Preferred position relevant information security certifications (CISSP, CIGE, CIAM, CIMP, CAMS, CIPA)

Compensation: 

• Please note that the salary range provided is a good faith estimate on the applicable range. The final salary offer will be determined after considering relevant factors, including a candidate’s qualifications and experience, where appropriate.

About UsCummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.