Sopra Steria is one of the largest players in the tech industry in Europe, known for its consulting, digital services and software development. We operate in nearly 30 countries in the world, hiring more than 55,000 employees.
The Polish branch, as the Global Delivery Center, operates in Katowice since 2007 and has been growing ever since. Currently, our team consists of around 1,000 specialists.
Within the Digital Platform Services department, our teams specialize in areas such as cloud, operating systems, virtualization, databases, backup or storage, as well as networking and security. We also have 1st line support consultants who speak French and English, but also Italian, Spanish, Portuguese and German.
The Application Services department is responsible for areas such as software development, data engineering, testing services, CRM, ITSM and ERP platform integrations, as well as application management for customers in Scandinavia, Benelux, France, Germany, Switzerland and the UK.
Job DescriptionWe are looking for an experienced IAM Engineer to join our team at Sopra Steria Polska, for a client that provides technological and operational support for the French postal service
Responsibilities:
- Provide Level 2/Level 3 support for the STCA (Socle Technique de Contrôle d’Accès) – solution based on IBM and Inetum Software products, formerly ILEX IAM Platform)
- Contribute to problem resolution (GDP process).
- Handle incident resolution as Level 2 support (incident types P0, P1)
- Provide support for connecting applications to the IAM STCA solution.
- Participate in the evolution of the STCA solution to meet new needs of the Client’s IT department.
- Participate in the deployment and monitoring of high-privilege access (PAM).
- Identify improvement opportunities for IAM processes and tools.
- Ensure operational maintenance of Client’s platforms.
- Ensure operational maintenance of application components within your scope and report on actions taken.
- Contribute to maintaining the Disaster Recovery Plan (DRP) and participate in test campaigns.
- Contribute to monitoring Quality of Service (QS) in line with contractual commitments.
- Contribute to performance improvements of application components and integration chains, including preventive actions.
- Perform technical operations on directories and their data feeds (STCA Intranet).
- Handle incoming calls.
- Ensure execution of tasks specified in requests, following established processes.
- Handle incident resolution.
- On-call duty outside working hours paid extra
Tech stack on the project:
- Linux Red Hat
- Scripting (Python, Shell, Ansible)
- IBM & Inetum solutions
- JBOSS
Must have requirements:
- French language at min. B2.
- Minimum 2 years of experience as Infrastructure Engineer,
- Solid knowledge of concepts and application integration with IAM platforms.
- Strong experience with RHEL 7.9 and 8.8.
- Proficiency in scripting languages (Python, Shell, Ansible, etc.).
- Solid knowledge of IDM (FreeIPA).
- Ability to work under pressure (quick response to critical incidents).
- Reporting and documenting actions.
- Being open to occasional business trips abroad
Nice to have requirements:
- Familiarity with AWX.
- Knowledge of Centreon monitoring tool.
- Experience with IBM Workload Scheduler (IWS) 9.5.
- Understanding of CyberArk for privileged access management.
- Exposure to Windows Server 2016/2019/2022 environments.
- Experience using ServiceNow for ITSM processes.
What we offer:
• BENEFITS (UoP): Luxmed, Medicover Sport, Worksmile, educational platforms, languages learning platform, referral bonus, copyrights, life insurance, workation
• DEVELOPMENT OPPORTUNITIES (UoP and B2B): certifications (paid by the company), conferences, Tech Lunches, possibility to join our Communities (Project Management, Architecture, Security, Process Management, Leadership, AI and Cloud)
The recruitment process for this position consists of two stages:
• a short phone call with a recruiter (30 min max)
• one-hour long interview on Teams (with both general and technical questions)
Salary range:
Information about the salary range for this position will be provided during the first stage of the recruitment process.
At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.
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What We Do
Sopra Steria, a major Tech player in Europe with 56,000 employees in nearly 30 countries, is recognised for its consulting, digital services and software development. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a fully collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2023, the Group generated revenues of €5.8 billion.
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