As an SAP Hypercare & Stabilization Lead – Manager, you will be responsible for ensuring the successful stabilization and hypercare of SAP implementations, driving business value by assessing the current state, capturing high-level requirements, and defining technology-enabled solutions. You will lead the post-go-live support phase, ensuring smooth transitions, issue resolution, and process optimization. As a subject matter expert, you will collaborate with teams, manage cross-functional initiatives, and provide innovative solutions to challenges across multiple teams. Advanced proficiency in Program Management Office (PMO) is essential, with recommended expertise in SAP Project Management.
Key Responsibilities:
- Lead the hypercare and stabilization phase of SAP implementations, ensuring smooth transitions and issue resolution.
- Act as a subject matter expert in Program Management Office (PMO) and SAP Project Management, providing guidance and solutions to complex challenges.
- Identify opportunities to deliver business value by assessing the current state, capturing high-level requirements, and defining SAP-enabled business solutions.
- Facilitate workshops to gather requirements, foster collaboration among stakeholders, and validate proposed solutions.
- Develop comprehensive business cases that outline the benefits, impacts, and feasibility of proposed initiatives.
- Create and maintain documentation that clearly articulates business processes, technology integrations, and solution designs.
- Lead cross-functional teams to ensure alignment and successful implementation of business strategies and SAP solutions.
- Collaborate with multiple teams, contribute to key decisions, and provide solutions to problems that apply across various teams.
- Continuously assess and refine business processes to enhance efficiency, effectiveness, and alignment with organizational goals.
- Monitor and report on hypercare progress, ensuring timely resolution of issues and alignment with strategic goals.
Basic Qualifications:
- Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
- Minimum of 7 years of experience in SAP project management, hypercare, or stabilization roles.
- Advanced proficiency in Program Management Office (PMO).
- Strong understanding of SAP Project Management and its role in delivering business value.
- Proven experience in managing post-go-live support, issue resolution, and process optimization.
- Excellent problem-solving skills with the ability to work independently and provide innovative solutions.
- Strong collaboration and communication skills to engage with stakeholders and cross-functional teams.
- Experience in facilitating workshops and developing detailed process and solution documentation.
Preferred Qualifications:
- Certifications in SAP Project Management, PMO, or related areas.
- Familiarity with SAP S/4HANA and cloud-based SAP solutions.
- Experience with process optimization, change management, and integration.
- Knowledge of Agile development methodologies and project management practices.
- Proven ability to identify opportunities for innovation and process improvement in SAP hypercare and stabilization phases.
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Similar Jobs
What We Do
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
.png){kind=logo}
