Human Resources Training Coordinator (4708)

Job Summary:

Under general supervision of the Human Resource Director, the HR Training Coordinator leads the organization's training and development initiatives and coordinates the delivery of required training programs in accordance with State of Georgia standards. The position performs professional-level human resources functions and supports employee relations, training, employment activities, labor relations, and affirmative action and employment equity programs.

Essential Functions:

Training & Development

• Coordinates and conducts New Employee Orientation (NEO) for newly hired employees.
• Assesses organizational training and development needs and ensures training materials comply with current standards and requirements.
• Processes and distributes onboarding and training documentation to appropriate personnel.
• Provides guidance and expertise to new and existing employees regarding training requirements and opportunities.
• Ensures Human Resources onboarding processes are administered effectively and consistently.
• Coordinates annual mandatory training programs for employees.
• Develops training plans and reviews instructional materials for established courses and programs.
• Provides technical assistance and support regarding training-related issues.
• Coordinates and assigns trainers based on identified organizational needs.
• Maintains current knowledge of training requirements, regulations, and best practices.
• Maintains training records, attendance documentation, course content, and related training information.
• Generates and monitors compliance reports regarding required training completion.
• Administers and manages the organization's internship program.
• Administers and manages the organization's Continuing Education Unit (CEU) training program.

Human Resources Administration

• Administers human resources plans, programs, and procedures for employees throughout the organization.
• Partners with employees and management to communicate human resources policies, procedures, laws, standards, and government regulations.
• Participates in the development of departmental goals, objectives, and systems.
• Maintains Human Resource Information System (HRIS) records and prepares reports from organizational databases.
• Maintains compliance with applicable federal, state, and organizational employment regulations.
• Responds to employee and management inquiries regarding routine human resources matters.
• Performs administrative and clerical duties, including maintaining files, preparing reports, and providing departmental support.
• Maintains current knowledge of industry trends, regulations, and best practices through professional development activities.
• Applies newly acquired knowledge and skills to improve departmental services and operations.
• Maintains a high-quality, customer-focused approach when providing services to employees, applicants, and external stakeholders.
• Promotes a positive work environment characterized by teamwork, accountability, and professionalism.
• Performs work in accordance with all applicable rules, regulations, policies, procedures, and organizational standards.
• Adheres to Gateway’s Standards of Conduct 3.13 and Employee Ethics 3.23.

Required Knowledge & Skills:

• Knowledge of agency rules, regulations, policies, and procedures.
• Knowledge of state personnel rules, regulations, policies, and procedures.
• Knowledge of state government organizational functions and services.
• Knowledge of federal and state employment laws and regulations.
• Knowledge of training and organizational development principles.
• Knowledge of human resources best practices.
• Knowledge of employee benefits programs.
• Knowledge of records retention requirements and regulations.
• Knowledge of general office procedures and administrative practices.
• Knowledge of customer service principles and practices.
• Knowledge of recruitment and prescreening processes.
• Knowledge of confidentiality laws and requirements.
• Knowledge of current human resources programs and practices.
• Knowledge of performance management processes.
• Ability to organize work independently and resolve issues effectively.
• Ability to maintain and organize training records and documentation.
• Ability to prioritize workload and manage multiple responsibilities.
• Ability to use Microsoft Office applications and human resources software systems.
• Ability to communicate effectively, both verbally and in writing.
• Ability to develop and deliver presentations and training programs.
• Ability to maintain accurate records and filing systems.
• Ability to track, analyze, and report training data.
• Ability to follow established rules, regulations, standards, and guidelines with accuracy.

Primary Responsibilities, but not limited to:

• Coordinates and manages employee onboarding and training initiatives.
• Facilitates New Employee Orientation and annual compliance training.
• Maintains training records and monitors employee training compliance.
• Administers internship and continuing education programs.
• Supports human resources administration, compliance, and employee relations activities.
• Maintains HRIS records and prepares training and HR-related reports.
• Provides guidance regarding training requirements and professional development opportunities.
• Promotes a culture of learning, development, and continuous improvement.

Competencies:

• Human Resource Capacity
• Cultural Awareness
• Cooperation and Collaboration
• Problem Solving/Analysis
• Communication Proficiency
• Ethical Standards of Profession
• Accountability
• Adherence to HIPAA Regulations
• Time Management
• Customer/Client Focus
• Personal Effectiveness/Credibility
• Data Entry and Analysis

Required Education & Experience:

• Bachelor’s degree in Human Resource Management or a related field from an accredited college or university; OR
• Three (3) years of human resources experience.
• Experience coordinating, facilitating, or administering employee training programs is preferred.

Upon appointment to the position, the employee assumes responsibility for meeting and maintaining all minimum qualification requirements, including applicable certifications, licenses, continuing education, competency validations, and mandatory annual or recurrent training. Failure to maintain such requirements may affect eligibility to perform assigned duties.

Supervisory Responsibilities:

None.

Work Environment:

This position operates in a professional office environment and routinely uses standard office equipment, including computers, telephones, photocopiers, filing cabinets, and fax machines. Minor travel may be required to support training, meetings, and organizational activities.

Physical Demands:

The physical demands described here are representative of those necessary to successfully perform the essential functions of this position.

• Regularly communicates verbally and receives information through hearing.
• Performs work primarily in a sedentary office environment.
• Uses computers and office equipment for extended periods.
• Occasionally lifts and carries files, training materials, and office supplies.
• Opens filing cabinets and uses step stools as necessary to retrieve records and materials.
• Occasionally bends, reaches, stoops, and stands while performing administrative and training-related duties.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Terms & Conditions:

• Reports to work when scheduled and begins and ends work as expected.
• Reports anticipated tardiness or absence to the supervisor.
• Observes policies regarding meal and break periods.
• Uses work time appropriately and efficiently.
• Requests and utilizes leave appropriately.
• Maintains a professional appearance in accordance with organizational standards.
• Complies with health, safety, and sanitation policies.
• Performs work in accordance with all applicable rules, regulations, policies, and guidelines.
• Ensures required licenses and certifications remain current and active throughout employment.
• Completes all required training, including orientation and mandatory annual training.
• Does not engage in personal activities during work hours that are unrelated to official business.
• Does not report to work under the influence of alcohol or drugs.
• Adheres to Gateway’s Standards of Conduct 3.13 and Employee Ethics 3.23.
• May be required to remain at or return to work during agency incidents or emergencies and may work non-traditional schedules as necessary to support agency operations.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee in this job. Duties, responsibilities and activities may change at any time with or without notice.