Human Resources Specialist - Business Partner

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.
HR Lead (HR Business Partner)
The HR Lead will act as a trusted partner to business leaders on all people matters . The position successfully navigates and collaborates with the broader HR team to provide expertise-based recommendations and value- add solutions.
What you'll do ;
Advisory Role
Serves as the strategic partner and point of contact to support people strategy and initiatives across varied HR domains for our client facing team s

• Provides insights and advice, not just data, to support decision making and leads change when necessary
• Collaborates across broader network of HR experts to provide well rounded advice and comprehensive solutions and/or deliverables
• Influences decisions by building strong stakeholder relationships and partnerships

• Participates and contributes in client team meetings

Workforce Management
Understands client team business landscape and capacity (supply/demand) to serve as an advisor in relation to utilization and headcount planning through close collaboration with the staffers

• Provides information and insights to around managing effective utilization , ensuring the right team structures and right distribution of skills to support client team growth
• Supports client team alignment and succession planning
• Maintains an understanding of business pipeline through strong connection with client leads and capacity assessment reporting
• Monitors and makes engagement staffing recommendations where appropriate

Performance & Coaching
Partners with the ir stakeholder group to validate performance information, promotion recommendations and coaching activities

• Supports client team sessions about performance and promotions
• Is a sounding board / expert for stakeholders on coaching needs that derive from the planning and performance process
• C hampion s a culture of ongoing feedback and high performance

Engagement & Culture
Keeps a tab on the pulse of the people by leveraging various sources (new hire integration experience, Healthcheck surveys, exit interviews, etc ) and drives effective programs that continue to improve engagement and the ZS 'people' experience

• Advises leaders on ways to reinforce and strengthen culture, community and engagement within space

• Partners with the ir stakeholder group on issue identification, action planning, and engagement initiatives

HR Team and Processes

• Liaises across HR teams to support stakeholders with specific issue area (mobility, reporting, orientation, people guidelines, etc )
• Works with other HR Leads and cross hub teams to create and maintain best practices that drive shared outcomes and deliver strong impact and a positive customer experience
• Participates in and contributes to HR team meetings
• Provides mentorship, coaching and guidance to broader HR team

What you'll bring

• Bachelor's degree required ( Master's degree preferred)
• 8 to 10 years relevant work experience, multinational/global professional services required
• Demonstrated ability to establish key relationships with business leaders and develop strong credibility
• Ability to proactively and continually collaborate with the business and broader HR team to bring the 'best' to your ' client '
• Experience in interfacing with international audiences and cross-office teams
• Strong project management and communication skills; ability to effectively communicate and work across all levels of the organization
• Ability to maintain high level of confidentiality and work with highly sensitive data and information
• Excellent organizational skills and ability to multi-task while working against tight timelines
• Attention to detail and commitment to get things done, and getting them done well
• Sound analytical acumen and ability to interpret business metrics

What you'll bring:

• [Degree requirement]
• [RWE requirement]
• [Hard skill requirement]
• [Hard skill requirement]
• [Hard skill requirement]
• Client-first mentality
• Intense work ethic
• Collaborative spirit and problem-solving approach

How you'll grow:

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Hybrid working model:
ZS is committed to a Flexible and Connected way of working. ZSers are on-site at clients or ZS offices three days a week. Combined flexibility to work remotely two days a week is also available. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
Perks & Benefits:
ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.
We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
Travel:
Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.
Considering applying?
At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems-the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.
If you're eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.
ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.
To complete your application:
Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.
NO AGENCY CALLS, PLEASE.
Find Out More At:
www.zs.com