Human Resources Operations Manager

As an HR Operations Manager you can expect to...

• Prepare for new hire orientations in partnership with Learning & Development Manager
• Provide support for shared the onboarding inbox; manage rescheduling requests for onboarding meetings
• Provide back-up support for orientation sessions for new hires in conjunction with Vice President, Human Resources and Learning & Development Manager
• Participate in back-office efforts for new hire onboarding
• Assist with collecting required documentation from new and existing employees
• Conduct benefits overview sessions with new hires to educate them on benefits offerings
• Work with Vice President, Human Resources on benefits enrollment for new employees and processing enrollment changes for existing employees
• Collaborate with Vice President, Human Resources on employee engagement and team events throughout the year
• Conduct audit of HSO US job descriptions and postings; work with Vice President, Human Resources and Talent Acquisition team to standardize and publish job descriptions and postings
• Provide support to Talent Acquisition and Vice President, Human Resources in partnership with legal team in work authorization pursuits for new and existing employees
• Perform weekly audits of time off recorded by employees, update time off balances in HRIS
• Respond to requests for letters of employment and verifications of employment with oversight from Payroll & Benefits Manager
• Work with Vice President, Human Resources to maintain compliance in required employment postings

You're great at...

• Partnering with Learning & Development Manager on performance management initiatives:
• Peer feedback tracking
• Consolidate and disseminate feedback to employees via various platforms
• Team engagement & participation surveys
• Tracking employee progress/completions for compliance trainings
• Assisting Learning & Development Manager as needed with ad-hoc training projects, coordination of remote training events, and support requests from the shared inbox
• Assisting the Talent Acquisition team and hiring managers with scheduling interviews, demos, and booking onsite interview travel arrangements
• Identifying opportunities for process improvement and efficiency in Talent Acquisition -related workflows
• Troubleshooting and resolve technical issues related to HR systems, software, and tools
• Maintain strong understanding of benefits offerings
• Perform employee file audits as directed by Vice President, Human Resources

• Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent experience.
• Minimum of 5 years of experience in payroll and benefits administration, preferably in a multi-state environment.
• Proficiency with HRIS platforms. Experience with BambooHR highly desired.
• Knowledge of self-funded health benefits plans and related compliance requirements.
• Strong organizational skills with high attention to detail and accuracy.
• Excellent communication and problem-solving skills.

We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment.

HSO is an Equal Opportunity Employer.

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