Human Resources Manager

About Us

Founded in 2021, the Any Hour Group has rapidly expanded to become a leading provider of home services across 29 locations in 10 states, boasting a dedicated team of over 1,600 members. Our commitment to delivering exceptional service and fostering a positive work environment has driven our success and growth. We pride ourselves on our innovative solutions and customer-centric approach, making us a trusted choice for homeowners.

Position Summary:

The Human Resources Manager plays a hands-on leadership role in overseeing daily HR operations and supporting a workforce that includes skilled field technicians, installers, apprentices, administrative staff, and management. This role is responsible for recruitment,employee relations, training, compliance, benefits administration, and performance management.The ideal candidate thrives in a fast-paced, people-centered environment and brings a strongunderstanding of employment practices in the trades.

Key Responsibilities:

Workforce Planning & Onboarding

• Partner with sr. leaders in operations to assess, develop and refine organizational structures and team dynamics.
• Lead HR team to oversee new hire onboarding, ensuring timely completion of all documentation and effective integration into the organization.

Employee Relations & Engagement

• Serve as a trusted resource for employees, managers and field HR personnel providing guidance on policies, workplace concerns, and performance issues.
• Manage conflict resolution, coaching, corrective action, and termination processes with professionalism and compliance.
• Lead initiatives to improve employee satisfaction, retention, and company culture across locations.

Compliance & Risk Management

• Ensure adherence to all local, state, and federal employment laws (including FLSA, FMLA, OSHA, wage and hour laws, and meal/rest break requirements).
• Conduct regular audits of timekeeping, I-9 documentation, and HR files.
• Update and enforce company policies, handbooks, and procedures based on current regulations and organizational needs.

Benefits & Leave Administration

• Support annual open enrollment, benefits questions, and claims support.
• Administer employee leaves (FMLA, disability, workers’ comp) and manage related documentation.
• Collaborate with payroll to ensure accurate processing of benefits and leave-related pay.

Performance Management & Development

• Guide supervisors through performance review cycles, goal setting, and employee development plans.
• Support training initiatives for field and office roles, including safety, customer service, and leadership development.
• Assist in creating career paths and succession plans for key trade and operational roles.

HR Systems & Reporting

• Maintain accurate employee records in the HRIS system and produce workforce reports as needed.
• Monitor key HR metrics such as turnover, absenteeism, and hiring trends to support data-informed decisions.

• Bachelor’s degree in Human Resources, Business, or related field required; HR certification (PHR, SHRM-CP) preferred.
• 5–7+ years of HR experience, with at least 3 years in an HR leadership role.
• Experience supporting skilled trades, construction, or field-based service organizations highly preferred.
• Strong working knowledge of employment laws, especially related to non-exempt and hourly workers.
• Proficient in HRIS systems and Microsoft Office Suite.
• Excellent communication, problem-solving, and interpersonal skills.

Key Competencies:

• Employee-Centered Leadership
• Multi-State Employment Law Knowledge
• Conflict Resolution & Coaching
• Recruiting & Retention for Field Teams
• Compliance & Documentation Accuracy
• Training and Development Support

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Occasional travel to company locations, job sites, or training events.

Work Environment

• Office-based with occasional visits to field locations.
• Fast-paced, team-oriented environment with tight deadlines.