Human Resources Manager

Posted Yesterday
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Charleston, SC, USA
In-Office
90K-90K Annually
Mid level
Healthtech • Pet • Professional Services
The Role
The Human Resources Manager serves as the primary HR resource for employees and leaders in a veterinary hospital. Responsibilities include employee relations investigations, manager coaching, performance management, onboarding and offboarding, HR documentation, recruiting support, compliance, leave administration, ADA accommodations, HRIS processes, and employee engagement initiatives. The role partners with hospital leadership and HR centers of excellence to improve workplace culture, retention, and operational effectiveness.
Summary Generated by Built In

Human Resources Manager | Up to $90,000 Annually

Charleston Veterinary Referral Center | Charleston, SC

Full-Time | Up to $90,000 annually, based on experience and qualifications

 

Charleston Veterinary Referral Center (CVRC) is seeking an experienced Human Resources Manager to support our teams and partner with leadership to strengthen employee engagement, workplace culture, and organizational effectiveness.

This is an opportunity for a hands-on HR professional who enjoys employee relations, coaching leaders, navigating complex workplace situations, and improving the employee experience. Working closely with the Field People Business Partner and hospital leadership, you will serve as a trusted HR resource for employees and managers.

Compensation
  • Annual base salary up to $90,000, based on experience and qualifications.
  • Competitive benefits and professional development opportunities.
Benefits
  • Medical, Dental, and Vision Health insurance
  • Long-term and Short-term disability, Life insurance
  • Employer-paid pet insurance
  • Generous paid time off and paid sick time
  • 401(k) with employer match
  • Continuing education support
  • Professional development opportunities
  • Work-life balance support
Schedule
  • Full-time position, primarily based at Charleston Veterinary Referral Center in Charleston, South Carolina.
  • Regular presence in the hospital and interaction with employees and leaders across clinical and operational teams.
Responsibilities
  • Serve as the primary HR resource for employees and leaders, providing guidance on workplace concerns, policies, and employee-related matters.
  • Investigate employee relations concerns, gather information, document findings, and partner with HR leadership and legal resources when appropriate.
  • Promote a respectful, inclusive workplace and support consistent, fair application of policies and practices.
  • Coach and advise managers on performance management, employee conduct, documentation, corrective action, and policy interpretation.
  • Support performance review cycles and provide input on promotions, merit increases, and compensation-related actions.
  • Help leaders navigate challenging conversations and workplace situations with professionalism, sound judgment, and consistency.
  • Support the employee lifecycle from onboarding through offboarding, including orientation, exit interviews, and process improvements.
  • Oversee HR documentation, background checks, onboarding paperwork, I-9 employment eligibility verification, and HRIS processes.
  • Assist with recruiting activities, including candidate screening, interview coordination, and offer preparation.
  • Support compliance with applicable federal, state, and local employment laws, regulations, and company policies.
  • Administer leave programs and support reasonable accommodation requests and the ADA interactive process.
  • Partner with HR Centers of Excellence to implement HR programs, communicate policy changes, and support hospital-wide initiatives.
  • Use HR data and workforce trends to identify opportunities to improve employee engagement, retention, and the overall employee experience.
  • Identify opportunities to strengthen HR processes and promote consistent practices across hospital teams.
  • Collaborate with hospital leadership and the Field People Business Partner on initiatives that support team development and operational effectiveness.

Job duties and responsibilities may change based on business needs.

Qualifications
  • Bachelor’s degree or at least three years of HR management experience.
  • At least three years of human resources experience, including a minimum of two years conducting employee relations investigations.
  • Experience using HR information systems (HRIS); Ceridian experience is a plus.
  • Proficiency with Microsoft Office applications.
  • Strong communication, conflict-resolution, and problem-solving skills.
  • Ability to exercise neutral, professional judgment when managing sensitive or confidential employee matters.
  • Excellent organization and prioritization skills, with the ability to manage multiple responsibilities in a fast-paced environment.
  • Comfort navigating ambiguity, advising leaders, and supporting diverse teams.
  • Ability to work effectively in an on-site veterinary specialty and emergency hospital environment.
About the Hospital

Charleston Veterinary Referral Center is a 24/7/365 emergency and specialty veterinary hospital and one of the few VECCS Level I-certified hospitals in South Carolina. Our hospital provides advanced emergency and specialty care through collaboration, innovation, and a commitment to exceptional patient outcomes.

CVRC's collaborative leadership culture values employee development, engagement, and operational excellence. As HR Manager, you will have the opportunity to work closely with hospital leadership and clinical teams, helping create an environment where employees feel supported and equipped to provide outstanding care.

This position is based in an active veterinary hospital. The work environment may include exposure to animal dander, odors, bodily fluids, and the sights and sounds associated with medical treatment and emergency care. Candidates should be comfortable working around animals and within a clinical environment.

Surrounding Areas

Charleston Veterinary Referral Center serves Charleston, SC, and surrounding communities, including Mount Pleasant, North Charleston, Summerville, Goose Creek, Hanahan, Johns Island, West Ashley, and James Island.

Charleston offers coastal living, historic neighborhoods, a vibrant dining scene, outdoor recreation, and access to beaches and waterways. It is an appealing place to build a career while enjoying the culture and lifestyle of the South Carolina Lowcountry.

About Ethos Veterinary Health

Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class medicine, and help shape what veterinary care becomes next.

Across our network of 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is put into practice every day. You’ll work alongside respected veterinary leaders in academic-caliber hospitals designed for learning, teaching, and discovery.

Here, mentorship is a two-way street. You’ll share your expertise, learn from others, and continue to grow, clinically, professionally, and personally.

At Ethos, you inspire hope, deliver exceptional care, and pursue veterinary medicine at its highest level, together.

Join Us

At Ethos, this isn’t just a job, it’s an opportunity to practice medicine at the highest level and help shape the future of veterinary care.

Equal Opportunity Employer

Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.

Skills Required

  • Bachelor's degree or at least three years of HR management experience
  • At least three years of human resources experience
  • At least two years conducting employee relations investigations
  • Experience using human resources information systems
  • Proficiency with Microsoft Office applications
  • Strong communication, conflict-resolution, and problem-solving skills
  • Ability to exercise neutral, professional judgment when managing sensitive or confidential employee matters
  • Excellent organization and prioritization skills in a fast-paced environment
  • Comfort navigating ambiguity, advising leaders, and supporting diverse teams
  • Ability to work effectively in an on-site veterinary specialty and emergency hospital environment
  • Ceridian experience
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The Company
HQ: Austin, TX
11,000 Employees
Year Founded: 2014

What We Do

Ethos Veterinary Health is a national network of specialty and emergency veterinary hospitals providing advanced, innovative, and compassionate care for pets.

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