JACKSONVILLE HOUSING AUTHORITY
POSITION DESCRIPTION
TITLE: Human Resources Manager FLSA STATUS: Exempt
DEPARTMENT: Human Resources STATUS: None
REPORTS TO: Director of Human Resources
POSITION SUMMARY
The HR Manager is responsible for developing and executing human resources strategies in support of the organization's overall business plan and strategic direction. The HR Manager directly oversees HR Operations, including talent acquisition, employee relations, performance management, compensation, compliance, and organizational development. The HR Manager directly supports the Director of Human Resources in all HR initiatives, matters, and projects.
DUTIES AND RESPONSIBILITIES
HR Strategy Development:
• Develop and implement HR strategies aligned with the organization’s goals and objectives.
• Provide strategic leadership by identifying HR needs and recommending solutions to support business growth.
Talent Acquisition and Onboarding:
• Oversee the recruitment, selection, and onboarding process to attract and retain top talent.
• Develop strategies to ensure effective sourcing, developing a strong JHA employee brand, and enhancing our online presence.
• Enhance partnership with non-for-profit and for-profit organizations to fill our hiring pools with quality candidates.
• Work with Staffing agencies as needed to provide additional support and oversight.
• Develop and maintain recruitment SOPs that include but not limited to an entire employee experience, from posting a job, to being onboarded, to an employee retiring from JHA.
Performance Management:
• Collaborate with management on designing and managing performance management systems to drive employee development and organizational effectiveness.
• Keep track of performance trends that impact the authority.
• Use the performance management data to make decisions from a succession planning standpoint.
• Analyze and strategize with people data and metrics to guide strategy.
• Innovate on software packages for recruitment, personnel, spreadsheets, and databases.
• Demonstrate success utilizing employee attraction, engagement, and retention strategies.
Compensation and Benefits Oversight:
• Manage compensation programs and work closely with the Director of Human Resources to ensure the benefits' competitiveness and fairness.
• Maintain and oversee our existing compensation program and philosophy including but not limited to union compensation, salary schedules, ADP, etc.
Payroll Management:
• Oversee payroll processes to ensure accuracy, compliance, and timeliness.
• Ensure internal controls are in place for all payroll functions and processing.
Compliance and Risk Management:
• Ensure compliance with federal, state, and local employment laws and regulations.
• Work with the Risk Management team to ensure alignment on Risk mitigation, HR strategy, and overall mission.
Employee Engagement:
• Support employee engagement initiatives to promote a positive work environment and enhance employee satisfaction.
HR Metrics and Reporting:
• Manage HR metrics and reporting to track the effectiveness of HR programs and initiatives.
• Maintain the HR dashboard and utilize data to drive and enhance operational decisions.
Advisory and Support Role:
• Serve as a trusted advisor to managers and employees on HR-related matters, including conflict resolution, policy interpretation, employee development, etc.
All other duties as assigned by the Director of Human Resources or designee.
QUALIFICATIONS
This position requires a Bachelor’s degree from an accredited college or university, with emphasis in Human Resources, Business, Accounting or a related field. A Master's degree or active SHRM Certification is preferred, along with 7 or more years of progressively responsible HR experience, including at least 3-5 years in a leadership role overseeing all aspects of the HR function for 100+ employees required. A deep understanding of HR policies and procedures, labor and employment laws and regulations, payroll administration and industry best practices is essential. The ideal candidate will possess strong interpersonal, analytical, and problem-solving skills. Strong verbal and written communication abilities are required, emphasizing clarity and conciseness. The candidate must be capable of effectively managing and guiding a team in a dynamic, fast-paced environment.
JHA is an Equal Opportunity Employer and a Drug-Free Workplace. A successful applicant will be required to pass a background check including but not limited to employment history, criminal record and driving record, and may be subject to a pre-employment drug screening.
Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements in employment and are encouraged to apply for positions being filled.
If claiming veteran's preference, you must submit with your application a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here: http://www.coj.net/departments/employee-services/veterans-preference.
If a candidate believes he or she was not afforded veteran’s preference, he or she may file a written complaint, within sixty (60) calendar days upon receipt of notification of the hiring decision, requesting an investigation to:
Florida Department of Veterans Affairs
Attention: Veterans' Preference Coordinator
11351 Ulmerton Road, Suite 311
Largo, FL 33778-1630
Email: [email protected]
Skills Required
- Bachelor’s degree from an accredited college or university, preferably in Human Resources, Business, Accounting, or a related field
- Seven or more years of progressively responsible human resources experience
- Three to five years of leadership experience overseeing all aspects of HR for 100 or more employees
- Deep understanding of HR policies and procedures
- Knowledge of labor and employment laws and regulations
- Experience or knowledge of payroll administration
- Knowledge of HR industry best practices
- Strong interpersonal, analytical, and problem-solving skills
- Strong verbal and written communication skills
- Ability to manage and guide a team in a dynamic, fast-paced environment
- Master’s degree
- Active SHRM certification
What We Do
Jacksonville Housing Authority, now branded Jacksonville Housing, is a public housing agency established by Jacksonville’s mayor and city council to provide more effective, community-focused housing assistance. It serves families, older adults, and people with disabilities, and operates public housing units while administering Housing Choice Vouchers for area landlords. Its work focuses on connecting residents with housing support and advancing community housing needs.
