Human Resources Global Operations Analyst, Contractor

Job Description
Are you ready to make a difference in a dynamic, global organization? This is your opportunity to contribute to a high-performing HR team, supporting employees throughout their journey and driving process improvements. You'll collaborate with colleagues across regions, gain exposure to diverse HR projects, and help shape the employee experience. If you thrive in a fast-paced environment and enjoy working with people, we want to hear from you.
As an HR Global Operations Contractor in our HR Operations team, you provide essential administrative support across the employee lifecycle and play a key role in HR-related projects. You work closely with HR colleagues and cross-functional teams to deliver efficient, accurate, and confidential HR services. Your attention to detail and proactive approach help us maintain high standards and exceed expectations for our employees.
Job Responsibilities

• Support onboarding, transfers, promotions, and offboarding processes for employees
• Prepare and process employment documentation, including offer letters, contracts, amendments, and exit paperwork
• Respond to employee queries regarding HR policies, procedures, and systems in a timely and professional manner
• Provide administrative support for HR projects, including process improvements, policy updates, and system implementations
• Gather, analyze, and report HR data for ongoing projects and initiatives
• Coordinate meetings, prepare agendas, and document project actions and outcomes
• Support communication and change management activities related to HR projects
• Ensure compliance with company policies, procedures, and local labor laws
• Collaborate with HR colleagues and cross-functional teams to deliver seamless HR services
• Perform other HR administrative tasks as required

Required Qualifications, Capabilities, and Skills

• Bachelor's degree in Human Resources, Business Administration, or related field
• 1 year of experience in HR administration or operations
• Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
• Good verbal and written communication skills in English
• Ability to organize and prioritize workload, manage multiple priorities in parallel, and meet deadlines
• Demonstrated ability to handle confidential information with discretion

Preferred Qualifications, Capabilities, and Skills

• Experience working in multinational and global/regional HR teams
• Strong attention to detail and accuracy
• Effective communication and interpersonal skills
• Proactive, adaptable, and able to work independently or collaboratively
• Problem-solving mindset with a willingness to learn
• Experience supporting HR projects or process improvements
• Exposure to HR systems and data analysis

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.