Human Resources Global Operations Analyst (Contract role)

Job Description
Are you ready to make a difference in a dynamic, global organization? This is your opportunity to contribute to a high-performing HR team, supporting employees throughout their journey and driving process improvements. You'll collaborate with colleagues across regions, gain exposure to diverse Human Resources (HR) projects, and help shape the employee experience. If you thrive in a fast-paced environment and enjoy working with people, we want to hear from you.
As an HR Global Operations Analyst in our HR Operations team, you provide essential administrative support across the employee lifecycle and play a key role in HR-related projects. You work closely with HR colleagues and cross-functional teams to deliver efficient, accurate, and confidential HR services. Your attention to detail and proactive approach help us maintain high standards and exceed expectations for our employees.
Job Responsibilities

• Provide administrative support for HR projects, including process improvements, policy updates, and system implementations
• Assist with issuing employment-related certificates and documents
• Support invoice processing and other administrative tasks
• Assist with payroll-related activities
• Provide support for employee benefits, including leave management, group insurance, retirement pension, and related matters
• Monitor and follow up on employee HR queries in relevant systems
• Support reporting and management of employee right to work
• Handle ad hoc requests and general administrative duties as assigned
• Ensure compliance with company policies, procedures, and local labor laws
• Collaborate with HR colleagues and cross-functional teams to deliver seamless HR services
• Perform other HR administrative tasks as required

Required Qualifications, Capabilities, and Skills

• Bachelor's degree in Human Resources, Business Administration, or related field
• 1 year of experience in HR administration or operations,
• Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
• Good verbal and written communication skills in English
• Ability to organize and prioritize workload, manage multiple priorities in parallel, and meet deadlines
• Demonstrated ability to handle confidential information with discretion

Preferred Qualifications, Capabilities, and Skills

• Strong attention to detail and accuracy
• Effective communication and interpersonal skills
• Proactive, adaptable, and able to work independently or as part of a team
• Problem-solving mindset and willingness to learn
• Experience supporting HR projects or process improvements
• Exposure to HR systems or data analysis
• Previous experience in a multinational environment, global or regional HR team

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.