Human Resources Generalist

This role is eligible for our hybrid work model: 2 days in-office.

Human Resources Generalist

Our People & Culture and Legal teams make sure we provide a highly ethical working environment where everyone at Priceline can bring their whole selves to work and deliver their very best each day.   We want you to thrive – to feel safe, supported, valued, and growing to your highest potential!

Why this job’s a big deal:

As the HR Generalist you will provide support in the implementation and management of HR policies, processes, and practices. You shall be responsible for fostering a positive work environment, driving HR initiatives, and serving as a key point of contact for employees on various HR-related matters. You will collaborate with functional leaders, people leaders and employees to deliver HR programs that align with business goals.

In this role you will get to:

• Serve as a trusted advisor and subject matter expert on employee relations and performance management, providing guidance to leaders and employees on complex and sensitive matters with sound judgment and empathy.

• Champion Priceline’s culture and values as a visible and approachable presence in the office; fostering connection, engagement, and a positive, inclusive employee experience.

• Act as the “face of the office”, promoting a welcoming, collaborative, and high-performing work environment across teams.

• Provide expertise on Canadian benefits programs, supporting employees with questions, enrollment, and issue resolution.

• Partner with internal stakeholders and external counsel as needed to navigate Canadian immigration processes, including work permits and other employee mobility needs.

• Advise managers on performance expectations, documentation, and Performance Improvement Plans (PIPs), ensuring fair, transparent, and timely outcomes.

• Manage employee issues, grievances, and escalations with professionalism, consistency, and adherence to Priceline’s values and local legal requirements.

• Support new hire onboarding and orientation, ensuring a seamless and positive integration experience.

• Participate in employee engagement, change management, and development initiatives that strengthen team cohesion and drive performance.

• Ensure compliance with Canadian employment laws and company policies, keeping the business informed of changes or risks.

• Manage processes for unplanned exits, Return to Office (RTO), and other types of employee absence requests.

• Participate in the New hire Orientation to ensure smooth integration into the organization.

• Ensure compliance with all state, and local employment laws and regulations.

• Assist in developing, implementing, and maintaining HR policies and procedures.

• Manage local employee development initiatives, including training programs, workshops, and mentoring.

• Support Global training initiatives and collaborate with relevant stakeholder(s) to help drive training needs across various regions.

• Contribute to the development and implementation of HR initiatives that align with the company’s long-term goals.

• Participate in organizational change efforts, such as process improvement, and employee engagement programs.

Who you are:

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree or HR certification preferred).

• 3-6 years of progressive HR experience, preferably in a generalist capacity.

• Experience in working with Workday (preferred), and Google Suite

• Excellent interpersonal and communication skills.

• Good Problem-solving and conflict-resolution abilities.

• Ability to work independently and as part of a team in a fast-paced environment.

• Experience working with diverse teams and promoting an inclusive workplace culture.

• Ability to influence and engage employees and leaders across levels.

• Capable of managing multiple priorities and navigating complex situations.

• A team player who can build strong working relationships across the organization.

• Illustrated history of living the values necessary to Priceline:  Customer, Innovation, Team, Accountability and Trust. 

• The Right Results, the Right Way is not just a motto at Priceline; it’s a way of life. It’s therefore essential that you also meet our high standard of ethics, honesty, transparency and compliance.

Our success as one of the biggest players in online travel is all thanks to our incredible, dedicated team of talented employees. Priceliners are focused on being the best travel deal makers in the world, motivated by our passion to help everyone experience the moments that matter most in their lives. Whether it’s a dream vacation, your cousin’s graduation, or your best friend’s wedding - we make travel affordable and accessible to our customers. 

Our culture is unique and inspiring (that’s what our employees tell us). We’re a grown-up, startup. We deliver the excitement of a new venture, without the struggles and chaos that can come with a business that hasn’t stabilized.  

We’re on the cutting edge of innovative technologies. We keep the customer at the center of all that we do. Our ability to meet their needs relies on the strength of a workforce as diverse as the customers we serve. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.

Priceline is part of the Booking Holdings, Inc. (Nasdaq: BKNG) family of companies, a highly profitable global online travel company with a market capitalization of over $80 billion. Our sister companies include Booking.com, BookingGo, Agoda, Kayak and OpenTable. 

If you want to be part of something truly special, check us out! 

Applying for this position

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