Human Resources Generalist

Posted Yesterday
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Nashville, TN, USA
In-Office
25-28
Junior
Food • Travel • Hospitality
The Role
Supports day-to-day HR operations, including recruiting, onboarding, employee relations, benefits and payroll support, leave administration, compliance, records management, training coordination, and uniform inventory. Serves as a local employee contact, maintains accurate HRIS records, supports managers with workplace matters, and escalates complex concerns to the Director of Human Resources. The role is onsite in Nashville and requires visiting the boat at least twice weekly.
Summary Generated by Built In

Description

HR Generalist — Nashville Riverboats

Location: 214 2nd Ave N Nashville, TN
Schedule: Part-time, averaging 20–25 hours per week
Pay: $25–$28 per hour, based on experience
Reports to: Director of Human Resources

About the Role

Nashville Riverboats, part of Manthey Hospitality, is seeking a detail-oriented, approachable HR Generalist to support our Nashville team. This position handles day-to-day HR needs while working directly with the Director of Human Resources to ensure accurate administration, responsive employee support, and consistent application of company policies.

This is an onsite role in downtown Nashville and requires visiting the boat at least twice each week to connect with employees and managers, support onboarding, and address HR needs.

Responsibilities

Talent Acquisition and Onboarding

  • Post job openings, screen resumes, conduct phone screens, and coordinate interviews with hiring managers.
  • Coordinate pre-employment background checks and drug-screenings, and complete employment eligibility verification, including Form I-9.
  • Prepare approved offer letters, conduct new-hire orientation, and collect required onboarding documentation.
  • Coordinate first-day arrangements and follow up to ensure onboarding is complete.
  • Assign and monitor required new-hire training to ensure completion by established deadlines and compliance with company requirements.

Employee Relations and Support

  • Serve as the primary local contact for employee questions about policies, time off, benefits, and employment matters.
  • Help resolve routine workplace concerns and support managers in addressing performance issues.
  • Prepare corrective action documentation and participate in disciplinary or termination meetings under the Director of Human Resources’ guidance.
  • Conduct exit interviews and escalate sensitive or complex concerns promptly.
  • Follow through on employee and manager requests, communicate updates, and confirm resolution.

Benefits and Payroll Support

  • Help employees navigate health insurance, retirement benefits, and qualifying life events.
  • Support open enrollment communications and enrollment activities.
  • Review timecards for accuracy and coordinate corrections with managers and the payroll specialist.
  • Communicate approved pay changes, bonuses, and other payroll updates with accurate supporting documentation.
  • Track leave-related information and coordinate its impact on payroll and benefits.

Compliance, Leave Administration, and Record Keeping

  • Maintain accurate, complete employee records in Paylocity and other HR systems.
  • Review data entries and documentation carefully before submitting or processing changes.
  • Coordinate family, medical, disability, and military leave requests with the Director of Human Resources, including documentation, tracking, and required communications.
  • Support compliance with applicable employment requirements and assist with required reporting, including ACA, EEO-1 and OSHA records, as assigned.
  • Protect confidential employee information and maintain organized, accessible records.

Other

  • Coordinate in-person training sessions, such as CPR certification, including scheduling instructors, notifying employees, and tracking attendance and completion. 
  • Coordinate uniform orders, organize inventory, and track issuance and returns to maintain accurate records and adequate stock. 

Qualifications

  • At least two years of HR experience, preferably in a generalist or HR coordination role.
  • Experience supporting recruitment, onboarding, employee relations, benefits, and payroll administration.
  • Working knowledge of employment requirements and the judgment to recognize when an issue needs escalation.
  • Strong attention to detail, organization, and follow-through.
  • Clear, professional communication and an approachable manner with employees and managers.
  • Ability to manage competing priorities within a part-time schedule.
  • Experience with HRIS platforms; Paylocity experience preferred.
  • Proficiency with Microsoft Office, including Outlook, Word, and Excel.
  • Ability to work onsite in downtown Nashville and visit the boat at least twice weekly.
  • Hospitality experience and SHRM-CP or PHR certification are a plus.

Apply today and come aboard Nashville Riverboats!

Equal Opportunity Statement 

Manthey Hospitality is an Equal Opportunity Employer and does not discriminate based on any protected characteristic under federal, state, or local law.  

This job posting is a condensed summary of the role and not a full job description. A complete description will be reviewed during the interview process. Responsibilities and duties may change based on business needs and may include additional tasks not listed above. 

Skills Required

  • At least two years of HR experience
  • Experience supporting recruitment, onboarding, employee relations, benefits, and payroll administration
  • Working knowledge of employment requirements
  • Strong attention to detail, organization, and follow-through
  • Clear, professional communication and an approachable manner with employees and managers
  • Ability to manage competing priorities within a part-time schedule
  • Experience with HRIS platforms
  • Proficiency with Microsoft Office, including Outlook, Word, and Excel
  • Ability to work onsite in downtown Nashville and visit the boat at least twice weekly
  • Generalist or HR coordination experience
  • Paylocity experience
  • Hospitality experience
  • SHRM-CP or PHR certification
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The Company
225 Employees
Year Founded: 2001

What We Do

Manthey Hospitality is a family-owned hospitality and marine transportation company operating Tampa Bay’s largest passenger-vessel fleet. It launched dining cruises aboard Yacht StarShip in 2001 and now operates 14 vessels, including Yacht StarShip, Craft, Pirate Water Taxi, and Lost Pearl. The company creates dining, cocktail, entertainment, sightseeing, and water-transportation experiences, serving millions of guests with a team of more than 220 employees.

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