The Human Resources Generalist - Associate provides direct HR support to employees across the Americas region, including the United States, Canada, Argentina, Brazil, and the Caribbean. The role also supports HR initiatives, operations, and reporting activities to meet current and future business needs within the global HR organization. The HR Generalist - Associate reports to a People Experience Manager.
What you'll do:
- Work as a team under a shared services model to provide day-to-day HR support across the employee lifecycle including but not limited to: onboarding, offboarding, employee transitions (changes, transfers, remote work, reduced schedules), leave management, and accommodations
- Foster and maintain positive relationships with employee base
- Advise employees on various HR-related matters - explain programs, interpret policies and encourage personal development
- Maintain HRIS system; ensure accuracy and timely editing of employee records
- Partner with HR Business Partners, business leaders and other HR functions (payroll, benefits, learning, people experience, performance, learning, etc.)
- Act as a change agent for key initiatives and programs
- Participate in office committees and teambuilding events, reinforce firm culture and employee engagement
- Stay abreast of current HR trends and employment laws
What you'll bring:
- Bachelor's degree in HR, Industrial/Organizational Psychology or related field with strong record of academic achievement
- 2 years of progressive human resources experience; professional services experience preferred
- Knowledge and proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), HRIS experience desired, SAP preferred
- Demonstrated initiative and ability to multi-task in a fast paced environment
- Ability to communicate and establish relationships with all levels of management and employees
- Proven collaborative skills with the ability to provide value added consultative service
- Attention to detail and analytics capabilities are required along with strong project management and communication skills
How you'll grow:
- Cross-functional skills development & custom learning pathways
- Milestone training programs aligned to career progression opportunities
- Internal mobility paths that empower growth via s-curves, individual contribution and role expansions
Perks & Benefits:
At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well-being, financial future, time away, and professional development. With robust skills-building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you'll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in United States , visit ZS US office locations | Where we work | ZS .
Hybrid working model:
We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
Travel:
Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.
Considering applying?
At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems-the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.
If you're eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.
ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.
To complete your application:
Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.
NO AGENCY CALLS, PLEASE.
Find Out More At:
www.zs.com
Salary: $60,000.00 - $73,250.00
Skills Required
- Bachelor's degree in HR, Industrial/Organizational Psychology, or related field
- 2 years of progressive human resources experience
- Professional services experience
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- HRIS experience
- SAP experience
- Demonstrated initiative and ability to multi-task in a fast paced environment
- Ability to communicate and establish relationships with all levels of management and employees
- Proven collaborative skills and consultative service ability
- Attention to detail and analytics capabilities
- Strong project management skills
- Strong communication skills
- Candidates must possess or be able to obtain work authorization for their intended country of employment
- Online application including a full set of transcripts (official or unofficial)
ZS Compensation & Benefits Highlights
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Healthcare Strength — Comprehensive medical, dental and vision coverage is paired with mental-health support via Workplace Options, with caregiving supports through partners like Bright Horizons and Milk Stork. The health plan is presented as a standout perk in the package.
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Parental & Family Support — Family-forming support spans fertility, adoption and surrogacy assistance, alongside paid Family Leave of 10 weeks plus an additional 6 weeks paid maternity leave for birth mothers (up to 16 weeks). Services like Milk Stork and back-up care strengthen support for caregiving and travel needs.
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Inclusive Benefits Coverage — Published LGBTQIA+-inclusive benefits include transgender-inclusive care and HIV services, plus domestic-partner eligibility. Inclusive policies are explicitly documented across U.S. benefits materials.
ZS Insights
What We Do
ZS is a management consulting and technology firm that partners with companies to improve life and how we live it. We transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Founded in 1983, ZS has more than 15,000+ employees in over 40 offices worldwide.
Why Work With Us
ZS is home to passionate people who embrace innovative thinking, collaboration and a client-first mindset. Welcome to a company where new ideas are celebrated, curiosity is welcomed, learning opportunities are abundant and colleagues become lifelong connections.
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ZS Teams
ZS Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
The Flexible & Connected model is our ZS standard. ZSers decide where it makes the most sense for them to work each day given client or teamwork.













































































