Compensation: $19.57 - $29.35 per hour (Exact rate is determined on a case-by-case basis commensurate with experience level, as well as education and certifications pertaining to each position which may be above the listed job requirements.)
The Impact You Can Make
Serves as the first contact to the Human Resources and Employee Health Department by providing administrative and customer support in the reception area. Provides polite, customer oriented, pro-active service both in person and over the phone. Completes a variety of processes and technical tasks and has frequent access to highlight confidential information. Contacts include persons at all levels of the organization.
Why Choose Glens Falls Hospital?
- Home-Town Care: Enjoy the Adirondack’s and all it has to offer as the primary hospital for 5 counties!
- Nursing Excellence: Glens Falls Hospital is an ANCC Magnet® Recognized community hospital - the gold standard for nursing care.
- Prestige & Scope: Lead within a detail-oriented unit utilizing advanced monitoring technology.
What You Will Do (Responsibilities)
Greets employees and new hires and attends to their purpose of arriving at the Human Resources/Employee Health department in a timely and friendly manner. Organize and prioritize large volumes of information and calls to expedite office workflow. Assist with all internal and external HR/EH related inquiries or requests.
Responsible for maintaining a high level of professionalism with employees and customers and working to establish a positive rapport. Build sustainable relationships and trust with employees through open and interactive communication. Handle employee complaints by clarifying the complaint and determining the cause of the problem and providing appropriate solutions and alternatives.
Maintains records and information. Data entry into HR database with precision and accuracy. Verifies data by comparing it to source document.
Run human resources reports as needed. Spreadsheet development and database support. Responsible for incoming/outgoing mail, orders and maintains office supplies, processes paperwork for customers and employees.
Assist Vice President of Human Resources with Administrative Functions.
What You Bring (Qualifications)
Education & Experience:
Associates degree in business administration, human resources, or related field required.
1-3 years of business experience, including internships, with specific experience in customer service and data management.
1-2 years of Human Resource experience preferred.
Skills & Abilities:
- Strong technical skills; proficient in Word, Excel, Microsoft Outlook.
- Excellent verbal and written communication skills.
- Strong organizational and time management skills
- Ability to effectively communicate sensitive information and respond to questions from managers, employees and public
- Attention to detail with a strong degree of accuracy in entering and managing data
- Sensitivity to confidential patient and employee information
Skills Required
- Associate degree in business administration, human resources, or a related field
- 1-3 years of business experience, including internships
- Specific experience in customer service and data management
- 1-2 years of human resources experience
- Proficiency in Microsoft Word, Excel, and Outlook
- Excellent verbal and written communication skills
- Strong organizational and time management skills
- Ability to communicate sensitive information and respond to questions from managers, employees, and the public
- Strong attention to detail and accuracy in data entry and management
- Ability to handle confidential patient and employee information sensitively
What We Do
Albany Medical Center, northeastern New York’s only academic medical center, is one of the Capital Region’s largest private employers with more than 9,000 employees. Albany Medical Center provides the highest level of patient care across disciplines, while receiving regional, national, and international recognition for high standards in patient care, education, and biomedical research. The 766-bed Albany Medical Center offers access to the latest medical services and technological innovations and includes one of the busiest emergency rooms and trauma centers in New York, a children’s hospital and dedicated pediatric emergency room, intensive care units for adults and children, and organ transplant services. Albany Medical College graduates more than 200 medical doctors each year, as well as PAs, CRNAs, biomedical scientists, and bioethicists. Albany Medical College operates a biomedical research enterprise and the region’s largest physician practice with more than 500 doctors. Albany Medical Center, along with Albany Medical College, is a partner in the Albany Med Health System, the largest and only regionally governed, not-for-profit health system serving northeastern New York and western New England.
