Human Resources Control Manager - Proactive Controls Monitoring Lead

Job Description
About Us:
Are you a proactive and dynamic strategic thinker with a passion for risk management and control excellence? We invite you to apply for the Proactive Control Management Lead position. Join us in driving a culture of proactive risk management and making a significant impact on our HR operations.
HR Control Management is committed to fostering a culture of proactive risk management within our Human Resources (HR) department. We are seeking a dynamic and experienced Proactive Control Management Lead to join our HR Controls Management - Quality Team. This role is pivotal in implementing a 'Proactive Controls' strategy to help HR identify, assess, and mitigate risks before they materialize into issues or incidents.
Job Summary:
The Proactive Control Management Lead will focus on creating a preventative control framework for the HR business and leading a team dedicated to proactive risk management and control excellence. This role involves utilizing advanced technologies, including Large Language Models (LLM), to enhance the completeness and accuracy of CORE documentation. The successful candidate will lead efforts in Business-aligned Risk Monitoring, conducting control sustainability assessments, and validating 2LOD and Audit issues, ensuring the robustness of our HR controls.
Key Responsibilities:

• Proactive Controls Strategy Implementation: Develop and implement a proactive controls strategy to identify and mitigate potential risks within HR processes.
• CORE Documentation Analysis: Utilize Large Language Models (LLM) to identify gaps in the completeness and accuracy of CORE documentation, ensuring high-quality and reliable data.
• Risk Monitoring: Lead business-aligned risk monitoring initiatives to proactively identify problems through frequent evaluations of the operating effectiveness and sustainability of key controls.
• Substantive Testing and Audit Examination Readiness: Conduct control sustainability assessments to prepare for Substantive Test/Audit examinations, ensuring readiness and compliance.
• Issue Validation: Re-evaluate issue closure and control sustainability prior to 2LOD/Audit issue closure validation reviews, ensuring all issues are thoroughly addressed and resolved.
• Adhoc Quality Programs: Lead and participate in adhoc quality programs and initiatives requiring deep analysis, providing insights and recommendations for continuous improvement.
• People Management: Oversee and manage a team of professionals, providing guidance, support, and development opportunities to ensure high performance and effective collaboration in achieving organizational goals.

Qualifications:

• Bachelor's degree in Business, Finance, Risk Management, or a related field. Advanced degree preferred.
• Proven experience in risk management, control management, or a related field, preferably within HR.
• Strong understanding of control frameworks and risk assessment methodologies.
• Experience with Large Language Models (LLM) or similar technologies is highly desirable.
• Excellent analytical and problem-solving skills, with the ability to conduct deep analysis and provide actionable insights.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Detail-oriented with a strong focus on quality and accuracy.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.