The Role
Act as HR Business Partner for Tencent Cloud across the Americas, advising leaders on talent, performance, workforce strategy, engagement, and compliance. Align regional/local decisions with HQ, lead cross-functional HR projects, and navigate ambiguous, cross-cultural environments. Must be willing to onboard in Shenzhen for 3–6 months.
Summary Generated by Built In
Business UnitWhat the Role EntailsAbout Tencent Cloud
Tencent Cloud solutions, originating from our deep expertise in gaming, social, and media services, have taken on a new mandate: serving industries across the board with end-to-end, AI-native cloud capabilities. Our AI portfolio spans MaaS (Model-as-a-Service), Agent frameworks, Machine Learning, and AI Infrastructure — alongside IaaS, Big Data, EdgeOne, MPaaS, CPaaS, and Private Cloud. We bring this platform to enterprises of all sizes, meeting them where they are with a secure, easy-to-use, and cost-effective suite of cloud services. Today, Tencent Cloud has successfully extended its footprint to 21 markets worldwide.Who We Look For
Tencent Cloud solutions, originating from our deep expertise in gaming, social, and media services, have taken on a new mandate: serving industries across the board with end-to-end, AI-native cloud capabilities. Our AI portfolio spans MaaS (Model-as-a-Service), Agent frameworks, Machine Learning, and AI Infrastructure — alongside IaaS, Big Data, EdgeOne, MPaaS, CPaaS, and Private Cloud. We bring this platform to enterprises of all sizes, meeting them where they are with a secure, easy-to-use, and cost-effective suite of cloud services. Today, Tencent Cloud has successfully extended its footprint to 21 markets worldwide.
Responsibilities
- Act as Human Resources Business Partner to the Tencent Cloud business lines across Americas, including United States and Brazil, providing localized support and ensuring alignment with global and regional HR strategies.
- Being a trusted advisor to provide insights on business decisions from a human capital perspective which includes but not limited to talent management , performance m anagement, workforce strategy, employee engagement & retention.
- Collaborate closely with the business leaders on people matters which may have short-, medium- or long-term effects on the business.
- Identify opportunities for resource sharing and ensuring compliance in workforce decisions
- Driving and helping to connect the dots between regional/local decisions in contrast with HQ decisions, to mediate and align expectations across all parties
- Lead and manage cross-functional HR projects and collaborate with other BPs to promote strategic alignment and project execution.
Challenges
- Ability to operate in ambiguous and grey-zone scopes — defining and creating value where frameworks don’t yet exist.
- Requires self-direction and initiative to build new relationships, identify gaps, and drive change.
- Must be comfortable navigating cross-cultural stakeholder management and regional diversity.
Qualifications
- 3-5 years of HR experience, either as consultant, Human Resources Business Partner, HR function specialist, or recruitment is welcome.
- Strong regional exposure across Americas, demonstrating strong stakeholder management skills and business acumen
- Someone who is positive, possess a can-do attitude and can navigate in highly matrixed and ambiguous environments
- Strong people skillsets and able to build relationships across all levels of staff, be culturally sensitive and adaptable to different people styles
- Strong learning agility, with good ability to bounce back and quickly learn from past experiences, improve, and adapt
- Multi-lingual abilities (English/Chinese/Português) will be considered a competitive edge as it will be required to deal with employees locally
- Be willing to be based in Shenzhen for the first 3-6 months of employment to get on board and integrate into the team.
Location State(s)
US-California-Palo AltoThe expected base pay range for this position in the location(s) listed above is $82,700.00 to $155,800.00 per year. Actual pay may vary depending on job-related knowledge, skills, and experience. Employees hired for this position may be eligible for a sign on payment, relocation package, and restricted stock units, which will be evaluated on a case-by-case basis. Subject to the terms and conditions of the plans in effect, hired applicants are also eligible for medical, dental, vision, life and disability benefits, and participation in the Company’s 401(k) plan. The Employee is also eligible for up to 15 to 25 days of vacation per year (depending on the employee’s tenure), up to 13 days of holidays throughout the calendar year, and up to 10 days of paid sick leave per year. Your benefits may be adjusted to reflect your location, employment status, duration of employment with the company, and position level. Benefits may also be pro-rated for those who start working during the calendar year.Equal Employment Opportunity at TencentAs an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.
Skills Required
- 3-5 years of HR experience (consultant, HR Business Partner, HR specialist, or recruitment)
- Regional exposure across the Americas with strong stakeholder management and business acumen
- Positive, can-do attitude and ability to navigate highly matrixed and ambiguous environments
- Strong people skills; ability to build relationships across all levels; culturally sensitive and adaptable
- Strong learning agility; ability to quickly learn from experiences and adapt
- Multilingual abilities (English/Chinese/Portuguese)
- Willingness to be based in Shenzhen for the first 3-6 months of employment
Tencent Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tencent and has not been reviewed or approved by Tencent.
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Healthcare Strength — Healthcare coverage is positioned as a standout, with strong PPO options and relatively low prescription costs highlighted for U.S. plans. This suggests the medical offering can be a meaningful component of the overall rewards package for U.S.-based employees.
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Retirement Support — Retirement support is framed as competitive in the U.S., with employer match details called out as an item to confirm in writing. This indicates retirement benefits can be a notable strength where applicable.
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Strong & Reliable Incentives — Performance-linked incentives and share-based awards are repeatedly included as part of the compensation model, alongside potential RSU and sign-on eligibility in certain roles. This points to total rewards often extending beyond base pay through variable and equity components.
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The Company
What We Do
Tencent uses technology to enrich the lives of Internet users. Our communications and social platforms Weixin and QQ connect users with each other, with digital content and daily life services in just a few clicks. Our high performance advertising platform helps brands and marketers reach out to hundreds of millions of consumers in China. Our financial technology and business services support our partners' business growth and assist their digital upgrade. We invest heavily in talent and technological innovation, actively participating in the development of the Internet industry. Tencent was founded in Shenzhen, China, in 1998, and listed on the Main Board of the Stock Exchange of Hong Kong since June 2004.
