TouchBistro is looking to add a Human Resources Business Partner to our People team. We move fast, support thousands of restaurants globally, and operate in a high-change environment where clarity, trust, and strong leadership matter. Our People team plays a critical role in helping teams navigate growth, change, and opportunity - while staying grounded in our values: Accountability, Passion, Collaboration, Innovation, and Respect.
What You’ll Do- Partner with leaders as a trusted advisor, providing coaching across performance, engagement, employee relations, and team effectiveness
- Bring both strategy and execution, from org design and talent planning to hands-on problem solving
- Use people data and insights to guide decisions and influence outcomes
- Simplify and optimize HR processes through automation and continuous improvement
- Coach managers to become stronger, more confident people leaders
- Support and advise on employee relations matters with sound judgment and care
- Partner cross-functionally with all teams across the business to deliver a seamless employee experience
- Contribute to building and evolving policies, programs, and frameworks.
- Stay current on employment legislation and best practices
- 2-3 years of experience in an HRBP role
- Post-secondary education in Business, Human Resources, or a related field
- Strong ability to influence, coach, and challenge leaders at all levels
- Able to adapt quickly and make sound decisions in a fast-moving environment
- A balance of strategic thinking and hands-on execution
- Strong judgment in navigating employee relations and complex people situations
- Confidence using data and metrics to tell a story and drive decisions
- Excellent communication and relationship-building skills
- Proven ability to collaborate cross-functionally and build trust quickly
- High emotional intelligence and a strong employee-first mindset
- Detail-oriented with solid project management skills
- CHRP/CHRL (or similar) is an asset
If you’re someone who leans in, builds trust quickly, and turns insight into action, we’d love to connect.
As part of Ontario’s Pay Transparency requirements, TouchBistro is committed to open and equitable compensation practices. Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth. The final offer amount for this role will depend on geographical region, applicable experience, and the skillset of the candidate.
Salary is based on relevant skills, experience, and internal equity. This posting reflects an existing vacancy. Artificial intelligence (AI) tools may be used to support parts of the recruitment and selection process; however, all hiring decisions are made by our hiring managers and recruitment team.
What We Offer
At TouchBistro, we are a diverse group of restaurant-obsessed, tech-loving people brought together by a mission to support the passion and success of restaurateurs. You can feel confident joining a fun, vibrant, and rapidly growing environment. You will be working alongside driven individuals who are passionate, innovative, accountable, collaborative, and respectful.
The Perks:
- Generous Time Off Program
- Health, Dental, and Vision Benefits
- Flexible Health and Wellness Plan
- Parental Leave & top up
- Employee Assistance Program
- Professional Development
- Volunteer Program
- Monthly Lunches
About Us
TouchBistro is an all-in-one Point-of-Sale and restaurant management system that makes running a restaurant easier. We have powered more than 29,000 restaurants around the world, and we know that while passion is plenty in the restaurant industry, time and money usually aren’t. Providing the most essential front of house, back of house and customer engagement solutions on one easy-to-use platform, TouchBistro helps restaurateurs streamline and simplify their operations, increase sales, drive revenue, and deliver a stellar guest experience.
TouchBistro believes in fostering an inclusive workplace where all individuals have an opportunity to succeed. Requests for accommodation due to a disability can be made at any stage of the recruitment process.
What We Do
TouchBistro is an all-in-one POS and restaurant management system that makes running a restaurant easier. Providing the most essential front of house, back of house, and guest engagement solutions on one powerful platform, TouchBistro helps restaurateurs streamline and simplify their operations – allowing them to spend less time manually connecting the dots, and more time connecting with guests and growing their business
