Human Resources Assistant
Entry level
Full-time, remote work
Are you interested in HR but not sure where to start? Or are you just beginning your HR journey and looking for your first opportunity?
We're looking for an enthusiastic, curious, and motivated person to join our team. No previous experience is required - we'll provide the training and support you need to grow. If you're eager to learn, bring positive energy, and build a career in HR, send us your application. We can't wait to chat!
Who are we?
Touch Support is a multinational BPO (Business Process Outsourcing) firm headquartered in the United States with a global presence spanning continents.
We pride ourselves on delivering unparalleled service quality by leveraging cutting-edge technology and harnessing the expertise of our talented workforce. With over 350 dedicated professionals and a proven track record of excellence, we specialize in providing top-tier outsourcing solutions in finance and IT.
This is a fully remote position, and we'll provide all the equipment you need to work comfortably from home.
For that reason, we are accepting applications from anywhere in Bosnia and Herzegovina!
Duties and responsibilities:
- Implementing HR policies and procedures and actively participating in their design
- Assisting with daily operations of the HR department
- Answering employee questions and resolving issues related to HR policies and procedures
- Actively keeping track of sick leave and vacation balance
- Carrying out the onboarding and offboarding process with employees
- Designing and implementing company initiatives (company events, organizational culture)
- Taking care of the office management tasks and duties
- Compiling and preparing data for statistical reporting
- Performing miscellaneous job-related duties as assigned
- HR administration part:
- collection, processing, and preparation of data for salary calculation
- updating information related to the employee’s legal status
- administrative work keeping records in accordance with work processes
- responsibility for keeping the confidentiality of personal, family, and business status of all employees, in accordance with human resources procedures
Requirements:
- Bachelor’s degree in Social Sciences, Economics, or any other HR-related field
- Excellent communication skills in the English language, both written and verbal
- Sharp attention to detail and strong organizational skills
- Proactive mindset and the drive to implement new ideas and to constantly improve the processes you work on
- Ability to identify problems, collect data, and make reasonable recommendations based on fact-finding
What we offer:
- Work from home
- Learning from scratch
- Entry-level position starting at $665 USD gross
- The experience of working in a fast-growing company
- A young and friendly international team
- Continuous learning and professional growth
If you want to learn more about the company, please visit our website at https://www.touchsupport.com/.
Please submit your application in English. Applications submitted in any other language will not be considered.
Our interviewing process is conducted online.
Skills Required
- Bachelor's degree in Social Sciences, Economics, or another HR-related field
- Excellent written and verbal English communication skills
- Strong attention to detail and organizational skills
- Proactive mindset and willingness to implement ideas and improve processes
- Ability to identify problems, collect data, and make fact-based recommendations
What We Do
Touch Support has spent almost 20 years removing and preventing headaches for our clients and giving them peace of mind. As an IT as a Service (ITaaS) provider, we help organizations improve the management and performance of both their critical IT infrastructure and people resources. Touch Support’s personalized, customer-centric support and service offerings result in a pleasant user experience, time after time. Services offered range from colocation and data center services to complex, mission critical infrastructure deployments. We also provide organizations with reliable and expert IT outsourced helpdesk support solutions. Our outsourced customer support is provided 24/7 and is fully branded under your company’s name. We specialize in providing superior outsourced customer support in the following areas: Outsourced Web Hosting Support Outsourced SaaS Support Outsourced eCommerce Support Most recently, Touch Support created SNF Back Office, found at SNFBackOffice.com, which is a platform for healthcare companies, with a specific focus on Skilled Nursing Facilities, to get help with back office services and expenses. From Finance, Recruiting and IT, to our unique value focused 365 Savings Program and Cost Saving Assessments, we understand the needs of SNFs and healthcare companies today. Go to SNFBackOffice.com to learn more about our services
