Human Resource Specialist

We are building a team of trailblazers, who embody growth, impact, and excellence.

Job Description

Our Human Resource Associate will ensure that Pinnacle meets basic workforce compliance related laws, but also creates an environment that is conducive to Pinnacle’s innovative spirit. You will help create an atmosphere for our employees to thrive in, from hiring, to offboarding, employee relations to relocation and international expansion.

Job Duties

• Process and facilitate internal employee transfers and terminations
• Collaborate with the Legal team on employee-centered incident investigations
• Create new job descriptions/profiles, including assigning EEOC codes, exemption status, workers’ compensation codes, etc. and ensure current profiles are compliant
• Processing employee claims around unemployment benefits and family and medical leave requests
• Managing our employment verification process
• Collaborate with internal stakeholders in updating and maintaining the employee handbook and included policies
• Support employees by answering miscellaneous benefits-related questions, e.g. managing Pinnacle’s work anniversary trip assistance program
• Facilitate employee relocations, coordinate and manage all inpat/expat visas and relocations, manage all global mobility vendor relationships and assist with the international tax process
• Perform research and provide insights on risks, costs and human capital implications for global opportunities

Accountabilities/Results/Success for this role   

• Manage and perform the compliance-related tasks that belong in a traditional Human Resources organization
• Collaborate with internal stakeholders to ensure Pinnacle’s employee-focused policies and procedures allow employees to thrive while minimizing risk to the company
• Effectively onboard and offboard employees with minimal delay and distraction, both to the employee and to the company
• Run and maintain Pinnacle’s global mobility program; global human resources support, our expatriate and inpatriate system, global sales support and global and domestic mobility

Required Qualifications/Skills/Competencies

• 5+ years’ experience in a Human Resources capacity, including but not limited to:
  • Workforce compliance, employee relations and global mobility 
• Ability to discreetly and professionally manage potentially sensitive employee issues
• Excellent interpersonal, negotiation, and conflict resolution skills
• Demonstrate leadership capabilities, including ability to lead, earn trust and influence stakeholders
• Enthusiastic team player with a strong drive to create a positive work environment
• Strong internal and external customer service focus, with a genuine desire to assist others
• Strong presentation skills and facilitation experience, needed to effectively deliver a variety of HR-related training programs to groups of managers/colleagues

Preferred Qualifications

• Bachelor’s Degree in any Business related field
• International HR knowledge

Equipment and Software Knowledge

• Workday
• Microsoft Suite – intermediate to advanced

Direct Reports

There are no direct reports to this role

Working Environment  

• Conditions may include working inside and/or outside.  May work around office machinery with moving parts and moving objects.  Working near radiant and electrical energy.  Working closely with others or working alone.  Working extended or irregular hours and travelling by all possible modes of transportation.

Physical Job Requirements

• Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, lift and carry under 30 lbs., and perceive depth.

Tools and PPE Requirements

• Equipment (machines, tools, devices) used in performing the essential job function include but not limited to computers and related equipment, calculators, copiers, fax machines, and telephone.