Human Resource Manager (6214)

Posted 2 Days Ago
Be an Early Applicant
Hiring Remotely in Arizona, USA
Remote
Senior level
Artificial Intelligence • Information Technology • Software • Consulting
The Role
Manage and conduct complex employee relations investigations end-to-end, advise and coach managers and employees, maintain case records, develop ER programs and training, collaborate with legal and cross-functional stakeholders, and leverage technologies to improve efficiency and employee experience.
Summary Generated by Built In

itD is seeking an Human Resource Manager to support workplace integrity and employee advocacy by conducting complex employee relations investigations, providing expert guidance on employment matters, and partnering with stakeholders to foster a respectful and compliant work environment. The ideal candidate will bring deep experience in employee relations, workplace investigations, and HR consulting, with a proven track record of resolving complex employee matters, influencing business leaders, and driving fair and consistent outcomes.

Location: Remote – United States (Candidates may be located in any U.S. time zone; preference for individuals able to collaborate with a manager and team operating in Pacific Time.)

Duration: 14 months

We provide comprehensive medical benefits, a 401k plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship.

Responsibilities:
  • Conduct employee relations investigations and recommend appropriate actions in alignment with company policies, procedures, and employment practices.

  • Manage a high volume of employee relations cases from intake through resolution, ensuring timely communication, documentation, and closure.

  • Maintain detailed and accurate case records, investigation findings, and supporting documentation.

  • Advise managers, HR partners, and cross-functional stakeholders on employee relations matters, policy interpretation, and disciplinary actions.

  • Coach and counsel employees and leaders on complex workplace issues while balancing employee advocacy and business needs.

  • Collaborate with legal, HR, and cross-functional teams to assess risk, resolve workplace concerns, and ensure consistent application of policies.

  • Prepare and deliver presentations, training sessions, and educational materials related to employee relations programs and best practices.

  • Support the development, enhancement, and implementation of employee relations programs, processes, and continuous improvement initiatives.

  • Communicate effectively with stakeholders at all levels of the organization, including senior and executive leadership.

  • Utilize emerging technologies and AI-enabled tools to improve efficiency while maintaining a strong focus on employee experience and workplace culture.

Internal Responsibilities:
  • Attend regular internal practice community meetings.

  • Collaborate with your itD practice team on industry thought leadership.

  • Complete client case studies and learning material (blogs, media material).

  • Build out material to contribute to the Digital Transformation practice.

  • Attend internal itD networking events (in person and virtual).

  • Work with leadership on career fast-track opportunities.

Required Qualifications and Skills:
  • Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field, or equivalent work experience.

  • 6+ years of Human Resources and/or Employee Relations experience.

  • Minimum 3+ years of experience conducting workplace or employee relations investigations.

  • 2+ years of experience supporting employees within a multinational organization.

  • Experience managing complex employee relations matters and high-volume case workloads.

  • Strong knowledge of employee relations practices, workplace investigations, policy interpretation, and disciplinary processes.

  • Proficiency with Microsoft Word, Excel, and PowerPoint.

  • Strong written and verbal communication skills with the ability to interact effectively across all levels of an organization.

  • Demonstrated ability to exercise sound judgment, maintain confidentiality, and manage sensitive situations professionally.

Preferred Qualifications and Skills:
  • Experience using HR Acuity or similar employee relations case management platforms.

  • Demonstrated success partnering with business leaders to support organizational objectives and workforce initiatives.

  • Strong presentation, facilitation, and training delivery experience.

  • Ability to influence stakeholders and drive alignment across multiple levels of management.

  • Experience working independently in a fast-paced, high-pressure environment while managing competing priorities.

  • Experience developing and implementing HR strategies and employee relations programs.

  • Familiarity with AI-enabled tools that support operational efficiency and employee relations processes.

  • Experience supporting organizational change initiatives and complex workforce environments.

Education:
  • Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field, or equivalent work experience required.

Company Description
About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints.

The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow! Visit https://itdtech.com/careers to learn more about what working at itD can mean for you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at [email protected] and let us know the nature of your request and your contact information.

Additional Info
Dynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!

Skills Required

  • Bachelor's degree in Human Resources, Business Administration, Psychology, or related field, or equivalent work experience.
  • 6+ years of Human Resources and/or Employee Relations experience.
  • Minimum 3+ years of experience conducting workplace or employee relations investigations.
  • 2+ years of experience supporting employees within a multinational organization.
  • Experience managing complex employee relations matters and high-volume case workloads.
  • Strong knowledge of employee relations practices, workplace investigations, policy interpretation, and disciplinary processes.
  • Proficiency with Microsoft Word, Excel, and PowerPoint.
  • Strong written and verbal communication skills and ability to interact effectively across all levels of an organization.
  • Demonstrated ability to exercise sound judgment, maintain confidentiality, and manage sensitive situations professionally.
  • Experience using HR Acuity or similar employee relations case management platforms.
  • Presentation, facilitation, and training delivery experience.
  • Familiarity with AI-enabled tools that support operational efficiency and employee relations processes.
  • Experience developing and implementing HR strategies and supporting organizational change initiatives.
  • Ability to influence stakeholders and drive alignment across multiple levels of management.
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The Company
HQ: Campbell, California
273 Employees
Year Founded: 2005

What We Do

itD is a different kind of technology and software development consultancy that puts client needs at the center of what we do. We combine the experience of a full-service consultancy with the agility of a specialized firm to help clients reimagine and improve operations and solve challenges unique to their business. Founded in 2005, we are headquartered in Silicon Valley and are honored to have long term partnerships with many of the world’s leading enterprise technology firms. With onshore, nearshore and offshore capability centers we are able to provide seamless global reach. We define ourselves by solving the toughest challenges in business. To tackle these challenges, we deploy the best people armed with the best technology to help our clients by enabling next-generation experiences, transforming tech operations, leveraging BI and analytic depth to convert data to advantage, delivering advanced DevOps and software development services and unlocking the potential of AI. Our mantra as itD is “Innovate Transform Deliver” and as a proud woman- and minority-owned business, we are focused on delivering a unique perspective and approach that attracts a robust and diverse talent pool. We believe this diversity of talent, thinking and perspective leads to better outcomes for our clients and a positive impact in our communities through our focus on giving back initiatives. We invite you to bring us the challenges no one else can solve. Because while other firms might give up, pivot, or pass… Impossible drives us. Certified Woman Owned - WBENC

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