Human Resource Generalist

Posted 5 Days Ago
Be an Early Applicant
Rockville, MD, USA
In-Office
75K-93K Annually
Senior level
Fintech
The Role
The HR Generalist supports the full employee lifecycle, provides HR guidance, manages employee relations, and ensures compliance with employment laws.
Summary Generated by Built In

Let’s be #BrilliantTogether

We’re looking for an HR Generalist to join our growing, collaborative HR team. This is a hands-on role supporting the full employee lifecycle in a dynamic, global organization. Based in our Rockville, Maryland office, you’ll partner closely with leaders and employees while collaborating with HR colleagues across North America, EMEA, and APAC.

 

If you enjoy being a trusted advisor, managing employee relations, and improving HR processes in a fast-paced environment, we’d love to hear from you.

 

Will serve as a Regional HR Generalist overseeing human resources operations across multiple locations (Rockville, MD, and Washington, DC), ensuring consistent HR practices, strong employee support, and alignment with organizational goals. The role is a combination of strategic partnerships with hands-on HR execution, that requires strong communication, multisite coordination, and the ability to navigate diverse workforce needs. 

  

Key responsibilities: 

 

  • Provide day-to-day HR guidance for managers and employees across multiple locations, ensuring consistent interpretation of policies and procedures. 
  • Travel between Rockville and DC office locations to support employee engagement and strengthen manager relationships. 
  • Facilitate an engaging new hire experience by reinforcing organizational culture and values through onboarding, orientation, and ongoing employee support. 
  • Serve as a primary point of contact for employee concerns, conduct investigations and partner with leadership to drive timely and effective resolutions. 
  • Coach managers on conflict resolution, performance concerns, and employee engagement strategies. 
  • Ensure compliance with federal, state, and local employment laws across assigned locations. 
  • Collaborate with the North America HR team to update HR policies, procedures, and employee handbooks. 
  • Guide managers on documentation standards and the development of performance improvement plans. 
  • Support managers throughout performance review cycles by monitoring goal progress and advising on corrective or developmental actions. 
  • Partner with the HR shared services, benefits administrator, HR operations, and payroll manager, and talent acquisition to address employee inquiries and ensure accurate and timely information flows. 
  • Maintain audit readiness by ensuring documentation accuracy and adherence to internal controls. 
  • Project management of complex HR projects, including mergers and acquisitions, organizational changes, and change management initiatives.  

 

Skills and Qualifications 

  • 8 years + of experience in Human Resource business partner roles. 
  • Strong understanding of U.S. employment laws and HR best practices. 
  • Excellent written and verbal communication skills to support policy implementation and employee engagement. 
  • Proficient with HRIS platforms (Workday and Compose preferred), and Microsoft Office. 
  • Recognized as a trusted advisor, with high discretion, strong empathy, and the ability to manage confidential information appropriately. 

 

Education: 

  • Bachelor’s degree in Human Resources, Business Administration, or related field. 
  • Professional certifications such as SHRM‑CP or PHR are a plus.  

 

#LI-EM1 #MIDSENIOR #HR

 

Location: Rockville, MD: Located in the vibrant King Farm community, convenient access to transit (1 mile from Shady Grove Red Line), dining, green spaces with free parking, and access to an onsite gym.

 

Base salary: The Rockville, MD expected base pay range is $75,000- $93,000 per year. Exact compensation may vary based on skills, experience, and level of education.

 

The role is bonus incentive eligible.

What You Can Expect from Us

At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow—professionally and personally.

 

Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success.

 

Let’s empower, collaborate, and inspire.

 

Let’s be #BrilliantTogether.

About ISS STOXX

ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit. 

Visit our website: https://www.issgovernance.com       

View additional open roles: https://www.issgovernance.com/join-the-iss-team/      

We are proud to offer the following featured benefits 

  • Medical, Dental, and Vision coverage
  • 401(k) with a company match up to 9%, including a Safe Harbor contribution
  • Flexible Spending Account (FSA) and commuter benefit programs
  • Generous paid time off
  • Volunteer Day
  • Paid parental leave
  • Hybrid working options

Institutional Shareholder Services Inc. (ISS) is an equal employment opportunity employer and does not discriminate against any employee or applicant because of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”).  All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements.  For more information, please view https://www.dol.gov/agencies/ofccp/posters.

ISS is committed to complying fully with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local laws.  ISS is also committed to ensuring equal opportunity in employment for qualified person with disabilities.  ISS prohibits discrimination against applicants and employees on the basis of disability as it pertains to the job application and hiring process and other terms and conditions of employment.  If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact [email protected].  This email is created exclusively to assist disabled job seekers where disability prevents them from being able to apply online.  Only messages left for this purpose will be returned.  Messages sent for other purposes, such as following up on an application or other technical issues not related to a disability, will not receive a response.

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The Company
HQ: Rockville, MD
2,115 Employees
Year Founded: 1985

What We Do

Founded in 1985, Institutional Shareholder Services group of companies (ISS) empowers investors and companies to build for long-term and sustainable growth by providing high-quality data, analytics and insight. ISS, which is majority owned by Deutsche Bourse Group, along with Genstar Capital and ISS management, is a leading provider of corporate governance and responsible investment solutions, market intelligence, fund services, and events and editorial content for institutional investors and corporations, globally. ISS’ 2,200 employees operate worldwide across 29 global locations in 15 countries. It’s approximately 3,100 clients include many of the world’s leading institutional investors who rely on ISS’ objective and impartial offerings, as well as public companies focused on ESG and governance risk mitigation as a shareholder value enhancing measure. Clients rely on ISS’ expertise to help them make informed investment decisions.

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