WEX is looking for an experienced HR Workday Ops Analyst with expertise in optimizing and maintaining the Workday system within the organization.
In this role, you will act as the functional and technical authority bridging HR Centers of Excellence (COEs) and Enterprise Technology. You will design, build, test, and deploy scalable Workday configurations to optimize Core HCM business processes.
You will also play a critical part in identifying opportunities to integrate and adopt AI features within Workday to drive process efficiency and automation across the organization.
How You’ll Make an Impact
- Business Process & Functional Configuration: Configure, optimize, and maintain Workday HCM core modules including Business Processes optimization, condition rules, validation rules, and custom notifications.
- Reporting & Analytics: Build, optimize and maintain custom reports and dashboards to support business decision-making and operational needs.
- Production Support: Investigate, troubleshoot, and resolve intermediate to complex system errors, data discrepancies, and tenant bugs raised by global users.
- Agile Delivery & Escalations: Serve as a Workday Subject Matter Expert (SME) within an Agile delivery team. Triage Tier-3 operational tickets and escalations, identify root causes, and build sustainable configuration fixes.
- Data Management & Inbound/Outbound Support: Utilize Enterprise Interface Builder (EIB) tools for mass data loads, ensure data integrity, and collaborate with integration teams on Core Connector/web service touchpoints.
- Release & System Governance: Participate in the evaluation, regression testing, and deployment of Workday’s biannual feature releases, identifying opportunities to implement new capabilities.
Experience You’ll Bring
- Education: Bachelor’s degree in Human Resources, Business Administration, Information Technology or a related field.
- Experience: Proven years of hands-on experience as a Workday Analyst.
- Technical Skills: Proficiency in Workday HCM Core, custom security configuration, and advanced Report Writer. Experience with EIBs is required.
- AI & Innovation Aptitude: Familiarity with or strong interest in Workday’s AI roadmap, automated features, and the practical application of AI in HR technology.
- Language: Advanced or fluent English proficiency (written and spoken) is mandatory, as this role collaborates with global teams.
- Technical Depth: Demonstrated expertise with Calculated Fields, Complex Custom Reporting (Matrix/Composite), and EIB mass updates.
- Security & Governance: Solid understanding of Workday security models (Domain Security Policies, Business Process Security Policies).
- Workday Certifications are preferred.
Skills Required
- Bachelor's degree in Human Resources, Business Administration, Information Technology, or a related field
- Hands-on experience as a Workday Analyst
- Proficiency with Workday HCM Core
- Experience with custom security configuration and Workday security models
- Advanced Report Writer experience, including complex Matrix and Composite reports
- Experience with Workday Enterprise Interface Builder (EIB) and mass data updates
- Understanding of Core Connector and web service integration touchpoints
- Familiarity with or strong interest in Workday's AI roadmap and automation features
- Advanced or fluent English proficiency, written and spoken
- Workday certification
WEX Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about WEX Inc. and has not been reviewed or approved by WEX Inc..
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Leave & Time Off Breadth — Leave offerings are portrayed as a standout, with generous PTO and additional paid time for volunteering. Time-off flexibility is also positioned as a meaningful part of the overall rewards experience.
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Retirement Support — Retirement benefits are presented as strong, including a 401(k) match that is described as competitive. This element appears to materially strengthen the total rewards package even when cash compensation feels less compelling.
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Strong & Reliable Incentives — Variable compensation is sometimes framed positively through bonuses and uncapped earning potential in sales-oriented roles. Stock options are also cited as an additional reward component that can improve perceived total compensation.
WEX Inc. Insights
What We Do
We simplify complex payment systems for fleets, corporate payments, and healthcare—unlocking insights, opportunities, and efficiencies to give you greater control of your business. Powered by the belief that complex payment systems can be made simple, WEX (NYSE: WEX) is a leading financial technology service provider across a wide spectrum of sectors, including fleet, travel and healthcare. WEX operates in more than 10 countries and in more than 20 currencies through approximately 4,900 associates around the world. WEX fleet cards offer approximately 14 million vehicles exceptional payment security and control; our travel and corporate solutions business processes over $35 billion of purchase volume annually; and the WEX Health financial technology platform helps 343,000 employers and more than 28 million consumers better manage healthcare expenses.
