Who We Are: USCS is dedicated to advancing, innovating, and serving companies seeking "Best in Service", facilities, and logistics in the cold chain. We are an employee-focused, equal opportunity employer and would love to have you join our team.
The Job Details:
· Own, advise, and guide leadership staff on the application of attendance guidelines, drug testing policies and procedures and other company policies and provide training on the payroll system and other human resources topics.
· Recommend HR best practices based off the location’s policies, procedures, and practices in addition to internal and external market information.
· Advise and participate in employment-related decisions including but not limited to hiring, promoting, and or terminations.
· Manage and oversee the various leaves to ensure compliance with USCS, local, state, and federal laws.
· Counsel and discipline employees including issuing progressive discipline and or instating and implementing performance improvement plans.
· Determine if overtime is necessary and seek additional approval from management as needed.
· Supervise and continuously improve efficiency through coaching, feedback, and training initiatives.
· Approve timecards, assist with scheduling, and managing time-off requests.
· Oversee and conduct performance reviews of team members, ensuring clear and constructive feedback.
· Handle all assigned tasks with confidentiality in mind.
· Conduct investigations on complaints, document all information uncovered, derive a determination and work with site management to remedy situations.
· Oversee hiring process including understanding staffing needs, posting jobs, attending career fairs, interviewing, extending offers, background checks and MVRs if needed.
· Work with temporary companies on needed staff, terminations, pay, and contracts as needed.
· Complete onboarding process for new employees.
· Oversee creation and maintenance of personnel files in accordance with company policies and applicable laws.
· Educate employees on various company benefits and enrollment, including but not limited to 401k, medical, education assistance and paid time off.
· Own, advise, and oversee the termination process including communication to employees as well as systematic processes.
· Investigate, prepare and write unemployment claim responses, handle unemployment adjudicator questions, and handle legal court hearings on behalf of the company.
· Review payroll and make finalized changes prior to submitting to payroll department.
· Calculate and track supplemental STD, and LTD benefits, report to payroll and inform employee of payment.
· Ensure sites are adhering to State, Federal, and facility work guidelines regarding breaks, lunches, overtime, etc.
· Oversee workplace injury processes, including treatment, investigation, and reporting.
· Manage workers’ compensation including medical status, payroll information, return to work, and or light or restricted duty accommodations.
· Receive drug testing and work status results from labs and hospitals. Advise staff appropriately.
· Manage medical paperwork for both work and non-work-related injuries and illnesses while maintaining confidentiality.
· Assist with the safety information system relating to tracking monthly hours, completing cases and monthly and annual reporting.
· Obtain, validate, and track relevant data to support various reports and initiatives.
· Review and respond to employee inquiries, suggestion box comments, and employee survey results.
· Update and monitor social media, bulletin boards, labor posters, TV Monitors, Shield updates, etc.
· Additional participation may be required for the safety team, CIT meetings, charity planning and events, retirements, holiday parties, and leadership meetings.
The Job Specifics:
· Location, Department and Work Hours: Human Resources, Hours Vary
· Reports To: Regional HR Manager
· Travel Amount: May Vary
· Job Type, EEO, and Job Code: Full Time, Exempt
What We Are Looking For:
Education
·Preferred: Bachelor’s degree or 3 plus years of experience. HR certification is a plus.
Experience
·Must have the ability to provide guidance, work direction and to motivate others to obtain improved performance.
·Professional knowledge and experience in human resource management including problem solving, conflict resolution skills, consulting skills, operational management skills, solid financial and analytical skills.
Other Abilities You Will Need to Have: The requirements described below are representative of those required to perform the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties.
· May require physical effort associated with using the computer to access information, or standing, walking, using stairs, and lifting needed to carry out everyday activities.
· Stand and walk for extended periods.
· Use hands to handle objects, tools, or controls.
· Attention to detail.
· Effective communication, vision, and hearing are essential for safety and productivity.
· Operate scanners, tablets, radios, phones, computers, and other essential warehouse equipment as required.
· Additional work hours may be requested by management to help manage employee production, projects, and or special events.
· Operate a registered motor vehicle as part of daily tasks.
· Engage in frequent personal interaction and communication.
· Possess strong arithmetic and reading skills.
· Follow verbal instructions, written instructions, and company policies.
· Be a self-starter, able to work independently and coordinate with others.
· Thrive in a fast-paced environment, managing stress and meeting productivity guidelines.
The Standard Details:
· Maintain a professional demeanor in appearance and communications at all times.
· Participate in staff and/or customer meetings as required.
· Take initiative to prevent non-conformities related to product, process, and quality systems.
· Identify and report any issues related to product, processes, and/or quality.
· Propose and implement solutions through appropriate channels.
· Ensure solutions are effectively implemented.
· Follow posted security procedures at all times while in the building.
· Participate in safety and educational training programs
What’s In It For You:
We are a great company with great people. Full-time employees not under contract are offered:
· 401K and Educational Assistance after 1 year.
· Blue Cross Blue Shield available after 30 days of service, if elected.
· Company Life Insurance.
· A variety of additional benefits and perks.
Additional Information:
· This job description may not encompass all tasks necessary to complete the role.
· Job functions may vary based on the area of operation. This description outlines the most common tasks required for the job.
· Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
What We Do
For more than 125 years, United States Cold Storage (USCS) has protected America’s food supply through a national network of 39 world‑class, temperature‑controlled facilities across 14 states. Today, that mission is driven as much by software as it is by steel and concrete.
Behind every truck, pallet, and movement is a modern, in‑house engineering organization building the mission‑critical systems that run our warehouses. Our teams develop and operate the technology that tracks inventory in real time, optimizes labor and throughput, integrates automation and robotics, and connects seamlessly with our partners’ supply chains. We work across multiple clouds and databases, leverage modern data platforms like Snowflake, and solve complex computer science problems—from optimization to routing at scale.
With more than 4,300 employees and a 200+ person IT organization operating like a modern product and engineering group, USCS offers the rare combination of stability, scale, and complex technical challenges. We do whatever it takes to help our partners profitably reach their goals—whether that’s primary cold storage or fully integrated third‑party logistics—because when the temperature matters, getting it right matters even more.
Our facilities are located in: California, Delaware, Florida, Georgia, Illinois, Indiana, Nebraska, North Carolina, Pennsylvania, Tennessee, Texas, Utah, and Virginia.
Why Work With Us
USCS is a family built on trust, teamwork, and pride. From freezer floors to engineering, everyone helps build the next generation of cold storage with practical tech that makes operations safer and smarter—because here, you don’t just keep food moving—you build how it moves next.







