HR Specialist - Records Management

Posted Yesterday
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Landover, MD, USA
In-Office
Mid level
Professional Services • Consulting
The Role
Maintains federal employee records in eOPF, including obtaining, scanning, indexing, uploading, reviewing, and verifying documents. Ensures compliance with federal regulations, records retention requirements, data integrity, and filing standards. Responds to client requests, manages service tickets, identifies discrepancies, and coordinates corrective actions. The role also oversees Official Personnel Folders and supports records lifecycle management from creation through disposition.
Summary Generated by Built In
About GKG

With a passion for excellence, Golden Key Group (GKG) helps clients solve their strategic, organizational, and operational challenges to better meet their mission demands. We have serviced more than 25 Federal departments and agencies and several large commercial companies since our inception in 2002.

 

Golden Key Group's talented professionals, combined with our strategic partners, bring a depth of commercial and government experience and expertise. We are relentless in delivering the highest levels of services to provide tangible value and create sustainable results for our clients.

Overview

**Full-time Remote**


The HR Specialist - Records Management applies basic skills in performing end to end functions of document review and management. 


Responsibilities
  • Establishes and maintains appropriate Employee Records in eOPF.
  • Obtains prior Federal folders from other Federal agencies or Federal archives.
  • Scans, uploads, indexes, and maintains all designated documents.
  • Responds to client communications requesting information and/or documents.
  • Reviews and verifies that incoming documents comply with Federal regulations and policy.
  • Oversees maintenance of Official Personnel Folders.
  • Creates and manages tickets in ticket management system used at the center.
  • Other duties as assigned.
Qualifications
  • Public Trust clearance upon hire.
  • Minimum three (3) years’ Federal Records Management experience.
  • Attention to detail.
  • Good organizational skills. Demonstrated ability to meet multiple deadlines and manage heavy workload
  • Good communication; written, oral, and interpersonal skills.
  • Proficiency with Microsoft Office products and Adobe.
  • Experience in ticket management and HR IT systems (ServiceNow, eOPF, NFC, etc.).
  • Demonstrated ability to complete records management lifecycle, ensuring compliance, data integrity, and seamless accessibility from creation to disposition.
  • Ability to organize, classify, index, retrieve, and maintain records accurately and efficiently.
  • Ability to identify, review, and verify benefits-related forms for completeness, accuracy, and compliance with established eOPF filing requirements.
  • Ability to identify discrepancies, missing documentation, or incorrectly filed records and coordinate corrective actions.
  • Knowledge of records retention schedules, records classification, document lifecycle management, and records disposition practices.
Desired Qualifications
  • Bachelor’s degree desired.
  • HR administrative experience.
  • Shared services experience.
  • 3 years of operational service center experience.
Certifications

None Noted.



Skills Required

  • Public Trust clearance upon hire
  • Minimum three years of Federal Records Management experience
  • Attention to detail
  • Good organizational skills and ability to meet multiple deadlines while managing a heavy workload
  • Good written, oral, and interpersonal communication skills
  • Proficiency with Microsoft Office products and Adobe
  • Experience with ticket management and HR IT systems, including ServiceNow, eOPF, and NFC
  • Ability to complete the records management lifecycle while ensuring compliance, data integrity, and accessibility
  • Ability to organize, classify, index, retrieve, and maintain records accurately and efficiently
  • Ability to review benefits-related forms for completeness, accuracy, and compliance with eOPF filing requirements
  • Ability to identify discrepancies, missing documentation, or incorrectly filed records and coordinate corrective actions
  • Knowledge of records retention schedules, records classification, document lifecycle management, and records disposition practices
  • Bachelor's degree
  • HR administrative experience
  • Shared services experience
  • Three years of operational service center experience
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The Company
HQ: Reston, VA
252 Employees
Year Founded: 2002

What We Do

Golden Key Group (GKG) is a professional services firm providing federal workforce and human capital solutions to federal and commercial customers. It helps organizations address strategic, organizational, and operational challenges by integrating human capital expertise, technology, and policy design across the work lifecycle. GKG also delivers learning and development, regulatory-compliance training, coaching, leadership development, and workforce planning services to advance clients’ missions.

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