HR & Payroll Administrator

At Neilson, we’re dedicated to helping families secure financial protection for their loved ones with a range of life insurance options. 

Neilson is a leading provider of innovative, simple and great-value direct life insurance products. You may have come across some of our brands such as British Seniors and Smart Insurance.

We have evolved from our origins in the UK, where the business was launched in 2012, to become an award-winning international operation and leader in the global life insurance market. Today, we have offices in the UK, USA, Canada, Ireland, and Australia. The UK Head office is based in Windsor, Berkshire.

The HR & Payroll Administrator is critical to the function, covering all aspects of HR & Payroll administration, adopting numerous tasks and processes to ensure accurate and efficient implementation. Duties include maintaining accurate employee records in line with information security and retention rules, processing employee requests and provide relevant information for any HR queries, support with the payroll processing, support with HR formal meetings and collating regular HR data for reporting purposes. Additionally, you will collaborate closely with HR managers, recruitment team, and other departments when necessary to support various HR policy, initiatives and projects. Involvement in the annual social calendar and employee engagement committee is an important part of this role.

Main Duties & Responsibilities: 

• Coordinate, collate and process all monthly administration associated with the delivery of UK monthly payroll – key element of the role
• Maintain accurate, real time data entry and variable component entry directly into the global HRIS
• Prepare monthly payroll import data including commission, bonus, expense and other variables; checking carefully for accuracy
• Assisting with employee benefits and payroll administration including joiner and leaver admin as well as any changes to benefit cover
• Employee onboarding administration including generating offer letters and contracts, preparation and processing  starter packs, processing employee background checks, reference checks and ensuring all employee data is entered on the HRIS accurately
• Manage and direct all daily HR enquiries, supporting with policy responses with support from HR Managers or Head of HR
• Creating, updating and maintaining accurate personnel records both in hard copy and using our HR system; in line with information security policy and data retention policy
• Creating letters to employees and ensuring signed receipt where necessary
• Supporting with payroll processes each month, including data extraction and cleansing
• Attending formal HR meetings with Line Managers where required including minute taking and advising on HR policy
• Employment and right-to-work background checks and handling risk acceptance administration
• Processing leavers and updating relevant systems, carrying out exit interviews and analysing data for attrition reports
• Maintain and protect highly confidential information including salary details for all employees
• Monthly distribution of P45s
• Responding to financial or employment reference requests, providing accurate responses in line with company policy
• Facilitate regular social committee meetings and encourage charity partnerships and activity for Head Office
• Benefits administration and set up for employees

• CIPD Qualified preferred
• UK & IRE Payroll experience and understanding of statutory and taxation rules
• Proven experience ensuring efficient, accurate payroll processing
• Proven experience in HR shared services, HR administration, and Payroll management
• Advanced computer literacy (MS Office applications, Excel is a must)
• Excellent organisational skills, with an ability to multi task and prioritise important projects
• Excellent writing and language skills
• Ability to operate well under pressure and within a high volume, target-driven environment
• Confident and friendly phone, email and in-person communication skills
• Professional manner at all times, credible and approachable
• Strong Administration skills
• Working in a GDPR compliant way with confidentiality at the heart of everything you do.

What’s in it for you?

• Option of hybrid working (dependent on results and length of service)
• Great central office, only 2 minutes away from Windsor train station!
• Amazing bunch of people that genuinely want to support you and celebrate your wins!
• We work hard but we know how to have fun too; we have regular theme days and charity events for all to enjoy.
• Fancy a morning brew? We have that covered! Tea, coffee and milk provided!
• Employee Assistance Programme to help and support with life stuff!
• We have plenty of local discounts for coffee outlets, restaurants, cinemas and gyms and more
• Free fruit, Flu Vaccinations, Cycle to work scheme, Eye Test/Glasses Vouchers, looking after your wellbeing!
• 25 days holiday plus bank holidays