HR Partner - Rochester, Buffalo, or Syracuse

HR Works is thrilled to be searching for an HR Partner to join our team.

This is a full-time position supporting clients throughout the Buffalo-Rochester-Syracuse region.

For candidates located in the Rochester area, this is a hybrid role requiring three days per week in our Fairport office. Candidates located in the Buffalo or Syracuse areas may work remotely but must be willing and able to travel regularly to client sites and attend in-person meetings throughout the region as business needs require.

The HR Partner will serve as the primary point of contact for assigned clients, managing relationships and ensuring the effective delivery of HR services. This role focuses on building strong client relationships, delivering tailored HR solutions, and ensuring service excellence. The HRP leads HR projects, provides strategic consultation, and collaborates across teams to enhance client outcomes. Through proactive communication, effective problem-solving, and a commitment to best practices, the HRP supports clients and drives client retention and service expansion opportunities. This position requires on-site client engagement, ensuring you have a hands-on role in delivering the highest level of service.
Essential functions of the role include:
Client Management

• Oversees a diverse portfolio of clients across industries and organization types.
• Serves as the primary contact from onboarding through service delivery, resolving issues and ensuring client satisfaction.
• Collaborates with internal teams to onboard new clients and maintain proactive communication.
• Tracks time accurately and meets annual billable hour targets.

HR Support

• Provides comprehensive HR guidance on compliance, policies, recruiting, performance management, employee relations, and more.
• Delivers day-to-day HR generalist support and responds to employee inquiries.
• Conducts HR assessments, develops handbooks, and manages related projects.
• Designs and delivers HR training and partners on strategic initiatives like investigations, culture, DEI, and leadership development.

Compliance

• Advises clients on employment law and HR best practices.
• Stays current on federal and state regulations to ensure compliant and effective HR solutions.

Education and Experience:

• Bachelor’s degree in business, Human Resource Management or a related field and a minimum of five (5) years of HR management, consultation, or leadership experience or an equivalent combination of related work experience, training and/or education sufficient to successfully perform the essential duties of the job is required.
• SHRM-CP/SHRM-SCP or PHR/SPHR strongly preferred.
• Demonstrated knowledge of federal and state employment law compliance and HR best practices required.

Knowledge, Skills, and Abilities: 

• Strong Communication: Excellent verbal, written, and presentation skills; able to engage with all organizational levels.
• Project & Time Management: Skilled in managing multiple priorities with attention to detail and timely delivery.
• HR Expertise: Proficient in interpreting and communicating employment laws and HR best practices.
• Consultative & Interpersonal Skills: Strong relationship-building, customer service, and problem-solving abilities.
• Professionalism: Maintains confidentiality, demonstrates initiative, and handles complex HR scenarios with sound judgment.
• Technical Proficiency: Skilled in Microsoft Office Suite, SharePoint, Teams, and Salesforce.
• Flexibility: Able to work independently or collaboratively, with regular travel across NY and occasional out-of-state trips.

Flexibility: Ability to work independently and collaboratively in a remote and client-facing environment. Regular travel throughout the Buffalo-Rochester-Syracuse region and occasional out-of-state travel are required.
Salary range: $70,000 - $80,000 annually.
For a full job description, click here.
HR Works, Inc. is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. HR Works, Inc. will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.