HR Operations Team Manager

Job Description

Illuminate USA, a new standalone joint venture established by two global leaders in renewable energy, is building one of the largest solar panel manufacturing factories in the Western Hemisphere. This 1.1 million-square-foot factory is currently in advanced stages of preparation in the Columbus, Ohio area. Illuminate USA is seeking highly motivated team members to help the company grow from startup to a full scale, industry leading manufacturer with $1B - $2B expected annual revenue and over 1,800 associates in less than three years.

Responsibilities: 

• Supervising HR Operations staff, providing coaching and development 

• Managing HR Help Desk ticketing system and employee inquiries to ensure timely support  

• Administering the HRIS, ensuring data integrity, maximizing reporting, maintaining employee records in collaboration with the HR Technology team 

• Partnering with HR Technology team to implement new HR technologies and ensure seamless adoption.  

• Identifying opportunities for automation and workflow optimization. 

• Leading HR projects, driving process improvements, and supporting organizational goals. 

• Support the interactive process for medical and other workplace accommodations and partner with the Benefits team and Clinic on FMLA, Workers’ Comp, and company medical leaves administration 

• Engaging with day and night shift leaders cross-functionally coaching on policies and best practices 

• Advising business stakeholders on people and culture initiatives, acting as a true partner to the business. 

• Managing and resolving complex employee relations issues. Conducts effective, thorough and objective investigations in collaboration with the Associate Relations team. 

• Maintains an in-depth knowledge of employment laws and Human Resources best practices, reducing legal risks and ensuring regulatory compliance. 

• Works closely with Human Resources leadership, Business and Operations leadership and associates to improve work relationships, create positive culture, build morale, and retention. 

• Collaborating with Payroll, Benefits, Talent Acquisition, and Orientation teams to lead HR Operations for the entire employee life-cycle. 

• Auditing time entry and corrective action reports and escalating inflection points to department leadership and HR Partners  

• Collaborating with HR Partners, AR/LR, and HR Leadership with projects and presentations  

• Partnering with the Communications & Community Events and Associates Services teams on company events and activities 

Requirements 

• Bachelor’s degree in Human Resources, Business Administration, or related field. 

• 8+ years of progressive HR experience with a strong background in HR systems and process management. 

• 3+ years supervisory experience 

• 3+ years Workday HRIS system experience 

• Advanced Excel proficiency 

• Experience supporting a union or labor environment and familiarity with collective bargaining agreements. 

• Demonstrated experience handling complex investigations and workplace conflict resolution. 

• Strong working knowledge of employment law and HR best practices. 

• Proven ability to influence and coach leaders in a fast-paced, manufacturing or industrial environment. 

• High level of professionalism, project management, and communication skills in a complex high-growth, constantly changing environment 

• Preferred Qualifications: 

• Master’s degree in Human Resources, Business Administration, or related field. 

• SHRM-CP, SHRM-SCP, PHR, or SPHR certification. 

• Proficiency in Power BI 

Illuminate USA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any protected status as defined by law. 

Illuminate is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.