HR Operations Specialist I

Join our team as an HR Operations Specialist I and be the first point of support for our employees! In this role, you’ll provide vital administrative assistance to the HR team, respond to employee questions, and ensure clear guidance on HR policies, procedures, and company practices. You’ll also play a key part in welcoming new hires by assisting with onboarding activities, helping them transition smoothly into the organization.

Key Responsibilities:

• Provide timely and accurate first level assistance to customer inquiries via phone, e-mail or voice mail, or escalate to the appropriate area for resolution
• Support the administration of HR compliance, processes, procedures, and policies, including, but not limited to, HR, payroll, time & attendance, and benefits
• Evaluate and complete HR transactions, resolve issues, and prepare, analyze and distribute reports
• Provide timely information and escalation to management
• Partners regarding critical or emerging HR issues
• Develops a thorough understanding of HMT’s policies, procedures and safety rules
• Provide assistance with projects, as needed
• Other duties as requested and defined by team leadership

Education and Experience:

• Bachelor's Degree preferred
• 2+ years of HR experience
• 2+ years Customer Care experience
• Knowledge of the following a plus:
  • Experience with drug testing consortiums specific to refineries and chemical plants
  • Benefits administration

Skill Requirements:

• Results driven
• Effective at building cross-functional relationships
• Service oriented
• Exceptional communicator
• Self-motivated and able to work independently
• Ability to discern caller needs quickly and efficiently
• Strong mission of service orientation with the ability to be sensitive to our customers and apply the appropriate empathy and remain calm in stressful situations

Knowledge Requirements:

• Ability to manage multiple projects
• Must be able to manage highly confidential and sensitive information
• Proficient with Microsoft Office applications (Word, Excel, PowerPoint)
• Ability to multi-task, work under pressure and adapt to change
• General knowledge of HR policies and procedures

Salary Range:

• $50,000 to $60,000 contingent upon experience         

About HMT

HMT is the global leader in aboveground storage tank solutions. HMT brings a distinct level of innovation and service to the tank industry through a unique approach of partnering with customers to optimize tank operations. Knowing that every customer’s need is different, we use our decades of experience to customize solutions that help tank operations become more efficient, more productive, and more profitable.

HMT is an Equal Employment Opportunity Employer. We will not tolerate discrimination because of race, color, religion, sex, age, national origin, military or veteran status, mental or physical disability, genetic information, gender, gender identity or expression, sexual expression, or any other unlawful reason. All qualified applicants are encouraged to submit applications for employment. Employment with HMT is At-Will.