HR Operations Manager

Posted 2 Days Ago
Be an Early Applicant
Indianapolis, IN, USA
In-Office
89K-139K Annually
Senior level
eCommerce • Other
The Role
Lead HR operations across the employee lifecycle including onboarding, benefits administration, leaves, policy and handbook management, employee communications, HRIS processes, and special HR projects. Ensure compliance, accurate records, stakeholder coordination, and serve as escalation for employee and leader HR operational questions.
Summary Generated by Built In

At Delta Faucet, we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in our dedication to quality, sustainability, and customer satisfaction. We believe that diverse perspectives strengthen our mission to create solutions that inspire and elevate the lives of all our customers. We welcome individuals from all backgrounds to join us on this journey toward inclusivity and excellence.

Your Role at Delta Faucet

Position Summary:

The HR Operations Manager leads the delivery of employee lifecycle processes, HR programs,

benefits administration. This role ensures employees and leaders receive consistent, timely, and

accurate support throughout the employee lifecycle.

Key Responsibilities:

  • Lead and oversee core employee lifecycle operations, including new-hire orientation, onboarding, 30/90-day check-ins, relocations, employee changes, and offboarding coordination.
  • Ensure employee files, records, approvals, and supporting documentation are accurate, complete, compliant, and maintained in accordance with established lifecycle processes and retention requirements.
  • Manage employee benefits administration, open enrollment, FMLA, COBRA, wellness initiatives, and related employee support processes in partnership with internal stakeholders and external vendors.
  • Own HR policy and procedure administration, including ongoing review, interpretation, implementation, and communication of policy updates across the organization.
  • Lead employee handbook administration, including annual reviews, updates, stakeholder alignment, approvals, communications, and employee acknowledgements.
  • Serve as an escalation point for employee and leader questions related to benefits, leave, policies, systems, onboarding, and other HR operational matters.
  • Develop and maintain employee communications, guides, FAQs, and self-service resources to improve clarity, consistency, and the employee experience.
  • Coordinate enterprise surveys and special HR projects, including data preparation, communications, reporting logistics, project tracking, stakeholder coordination, and implementation support.

Qualifications:

  • Bachelor’s degree in Human Resources, Business Administration, or a related field.
  • Five or more years of progressive HR operations, HR generalist, benefits, or employee services experience.
  • Experience supporting onboarding, benefits, leaves, employee data, and HR transactions.
  • Working knowledge of HR policies and applicable employment and benefits regulations.
  • Experience with Workday or a comparable HRIS strongly preferred.
  • Experience supporting manufacturing or multi-site employee populations preferred.
  • Strong process-management, organizational, employee-service, and communication skills.
  • Ability to manage multiple priorities while maintaining accuracy, confidentiality, and responsiveness.

Why Join Us?

At Delta Faucet Company, our people are our greatest assets. We value different perspectives and fostering an inclusive environment. You’ll have the opportunity to shape the future of our brand, working alongside passionate professionals committed to excellence and innovation. Join us to lead progressive growth and make a significant impact within a leading organization.

Here are some of the benefits we offer for your personal and professional growth:

  • Culture: Recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
  • Wellbeing: Comprehensive benefit plans; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
  • Learning & Development: LinkedIn Learning access; internal opportunities to work on projects cross-company.
  • Social Impact: Four employee-led and self-directed Business Resource Groups; Paid volunteer day annually; Employees share their time, skills and talent with charities and nonprofit organizations across the U.S. and around the globe.

Company: Delta Faucet Company

Full time

Hiring Range: $88,700.00 - $139,260.00 USD

Actual compensation may vary based on various factors including experience, education, geographic location, and/or skills.

Delta Faucet Company (the “Company”) is an equal opportunity employer and we strive to employ the most qualified individuals for every position. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Delta Faucet Company is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish

E-verify Right to Work Poster: English, Spanish

Skills Required

  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • Five or more years of progressive HR operations, HR generalist, benefits, or employee services experience.
  • Experience supporting onboarding, benefits, leaves, employee data, and HR transactions.
  • Working knowledge of HR policies and applicable employment and benefits regulations.
  • Experience with Workday or a comparable HRIS.
  • Experience supporting manufacturing or multi-site employee populations.
  • Strong process-management, organizational, employee-service, and communication skills.
  • Ability to manage multiple priorities while maintaining accuracy, confidentiality, and responsiveness.

Delta Faucet Company Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Delta Faucet Company and has not been reviewed or approved by Delta Faucet Company.

  • Fair & Transparent Compensation Pay is considered competitive across many manufacturing and corporate roles, with concrete role-based bands visible and alignment to local labor markets. Feedback suggests many employees view overall pay levels as market-competitive when looking at specific jobs and locations.
  • Healthcare Strength Medical, dental, vision, mental-health/EAP options and tax-advantaged accounts are highlighted, and feedback suggests the health coverage is strong. Onsite resources like a wellness clinic and access to fitness facilities at some sites reinforce the emphasis on wellbeing.
  • Leave & Time Off Breadth Paid holidays, PTO, sick time, and paid parental leave are described, indicating a well-rounded program. Feedback suggests the time-off offering stacks up solidly with mainstream large-employer packages.

Delta Faucet Company Insights

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The Company
HQ: Indianapolis, IN
1,315 Employees

What We Do

Delta Faucet Company is a company which delivers faucets, showers and bathroom accessories. Delta Faucet Company is a division of Masco Corporation and is one of the largest U.S. manufacturers of residential and commercial faucets. The company manufactures the Delta®, Brizo® and Peerless® faucet brands. The flagship Delta brand includes stylish and innovative products that add functionality and help consumers find a smarter way to work with water. The premium, fashion Brizo faucet brand, meets the demand for aesthetics and performance with a collection of distinctively designed faucets that create a fashion statement in the home. The Peerless brand offers affordable faucets with proven design in a range of styles and finishes for both consumers and trade professionals alike. Delta Faucet Company places a high priority on products that address today's environmental concerns, such as accessibility to water, water conservation and water quality. To that end, Delta Faucet invests in internal processes and systems that provide innovative solutions and ensure exceptional customer satisfaction. As a manufacturer partner of the WaterSense® program of the U.S. Environmental Protection Agency (EPA), Delta Faucet Company is committed to working with the EPA to actively protect the future of our nation's water supply. The Company also practices improved manufacturing processes to reduce its ecological footprint.

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