About Super Star Car Wash
Super Star Car Wash is an industry leading provider of car wash, detail, and lubrication services across Arizona, California, Texas, and Colorado. We are committed to delivering fast, high-quality, professional service in a friendly environment while developing strong leaders and engaged teams.
The Opportunity
The HR Operations Coordinator is a detail-driven HR professional who owns the day-to-day execution of core HR operations and administration. This role keeps HR processes running accurately and in full compliance with federal, state, and local employment laws, manages the ticketing system for HR-related inquiries, and partners on cross-functional projects that improve how HR operates. It is an ideal opportunity for someone building a long-term career in human resources who wants real ownership, hands-on exposure to HR compliance, and a clear path to grow.
This is a hyrbrid role based in our Phoenix corporate office allowing for 3 days in orrfice and 2 days remote. Only local candidates will be considered.
What You'll Do
(These responsibilities must be able to be performed with or without reasonable accommodation)
HR Administration:
- Own the end-to-end new hire onboarding experience, serving as the primary point of contact for new hires from offer acceptance through day one
- Coordinate communication with new hires and internal stakeholders (hiring managers, IT, Operations, etc.) to ensure a smooth and timely start
- Process employee changes including promotions, transfers, and personal information updates accurately in internal HR systems
- Manage the ticketing system for HR-related inquiries and ensure timely resolution
- Coordinate employee offboarding logistics, including separation paperwork, system access removal, and final day communications
- Ensure all offboarding steps are completed accurately and in compliance with company policy and Federal/State/local requirements
- Maintain accurate employee records and databases, ensuring compliance with data protection regulations with a strong commitment to data integrity across all employee records.
- Prepare and submit unemployment claims in a timely and accurate manner
- Administer the employee referral program, tracking submissions and coordinating payout eligibility
HR Projects and Initiatives:
- Support HR projects and initiatives, such as performance management processes, and HRIS
- Participate in process improvement efforts to enhance HR operations efficiency.
- High School diploma required
- Bachelor's degree in Human Resources, Business Administration, or a related field preferred; or equivalent HR experience.
- 2--4 years of progressive experience in HR administration or operations, with a track record of taking on increasing responsibility.
- Proficiency in HRIS and ticketing systems, with the ability to learn new tools quickly.
- Working knowledge of federal, state, and local employment law (e.g., FLSA, FMLA, ADA, EEO) and the ability to apply it to day-to-day HR decisions.
- Exceptional attention to detail and commitment to data integrity, with strong organizational, written, and verbal communication skills.
- Ability to maintain confidentiality and handle sensitive information.
- Proficiency in Microsoft Office (Word, Excel, and Outlook)
What We Provide
- Medical / Dental / Vision coverage
- STD, LTD and Life Insurance Options
- 401(k) eligibility with company match
- Free unlimited car washes
- Company paid holidays
- Accrued vacation time
- Sick time in accordance with state law
- Tuition reimbursement
Compensation
$24 - $29 per hour. The pay rate for the successful candidate will depend on relevant experience and skills.
Notice to Applicants
Super Star Car Wash is strongly committed to a philosophy of equal opportunity and fully complies with equal employment laws, ordinances and regulations for all applicants and employees. We will make reasonable accommodations to enable individuals with disabilities to apply and compete for employment opportunities for which they are qualified. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.
$24-29 per hour
Skills Required
- High School diploma
- Bachelor's degree in Human Resources, Business Administration, or related field
- 2-4 years progressive experience in HR administration or operations
- Proficiency in HRIS and ticketing systems
- Working knowledge of federal, state, and local employment law (FLSA, FMLA, ADA, EEO)
- Exceptional attention to detail and strong organizational, written, and verbal communication skills
- Ability to maintain confidentiality and handle sensitive information
- Proficiency in Microsoft Office (Word, Excel, Outlook)
What We Do
Founded in 1993 and headquartered in Phoenix, Arizona, Super Star Car Wash is a multi-unit automotive services provider specializing in express car washes. Operating across Arizona, California, Colorado, and Texas, the company offers various services, including single washes, unlimited monthly memberships, auto detailing, and oil and lube services, aimed at providing convenient and exceptional automotive care to its customers.
