HR Operations Coordinator, EMEA Support (Germany & Switzerland)

Posted 5 Hours Ago
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Manila, Metro Manila, National Capital Region
Junior
Fintech
The Role
The HR Operations Coordinator will support the EMEA HR team by managing onboarding and offboarding processes, assisting with payroll, addressing employee queries, and handling administrative tasks. They will collaborate with various departments to improve HR processes and offer support to HR teams in other regions as needed.
Summary Generated by Built In

Let’s be #BrilliantTogether

Overview:

We are looking for an HR Coordinator, based in Manilla to support mainly our Germany and Switzerland employee population, and provide additional support and back up to others in the EMEA HR team during busy periods. You will report to a Senior HR Generalist based in Germany and will be part of a new HR Operations team which is being established. In this role you will develop a broad range of HR expertise, gaining experience across different disciplines. This role would suit a motivated junior HR professional, looking to further develop their HR career.

Responsibilities:

  • Onboarding and offboarding administration which includes partnering with recruitment, being the main point of contact and ensuring candidates provide all necessary paperwork, updating Workday (HRIS) and SuccessFactors, undertaking HR onboarding sessions and managing probation periods. Ensure leaver administration is actioned in accordance with required processes, including preparing leaver letters.

  • Assist with monthly payroll, ensuring required data is accurate and timely and partnering effectively with the internal payroll team.

  • Be the first point of contact for employee queries which will entail communicating HR policies and processes.

  • Tasks relating to administration such as immigration administration, providing visa support letters, preparing employment certificates, parental leave confirmation letters etc.

  • Assisting employees with benefit related inquiries

  • Managing employee updates in various systems, including Workday, ServiceNow and SuccessFactors

  • Build and maintain strong partnerships with other groups such as Finance, Corporate Services, and IT and foster positive and respectful working relationships.

  • Identify areas for improvement and recommend appropriate solutions to address the needs of a growing organisation.

  • Help generate standard HR reports from workday (e.g., employee turnover, absence rates, number of employees, fluctuation, sick leave, vacation status etc).

  • You will potentially receive additional responsibilities and be involved in ad hoc projects.

  • Provide support to our Czech Republic HR team regarding the above tasks as required.

Qualifications:

  • Bachelor’s degree graduate in Psychology, Human Resources, or any Business-related discipline.

  • Minimum of 3-5 years of relevant experience in a HR similar role, ideally gained at a company that has seen rapid growth and continues to evolve. 

  • Highly organised and ability to prioritise, meet deadlines and manage workload effectively.

  • An interest and understanding of employment law (with a German focus) and willingness to continually expand and develop knowledge and skillset.

  • Demonstrate good judgement, act with integrity, credibility and professionalism.

  • Strong communication and collaboration skills and able to build relationships across all levels of the business in a global operating environment.

  • Proficient in Microsoft Office and experience using Workday would be beneficial.

  • German language knowledge would be advantageous

This role will be assigned on non-traditional shift or mid/night shift schedule and hybrid work setting.

#LI-CCA0818 #ASSOCIATE #HUMANRESOURCES

What you can expect from us

Our people are the moving force behind ISS STOXX. We are dedicated to hiring the best, most talented people in our industry and empowering them with the resources and support to enhance their career, health, financial and personal well-being. 

We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We are invested in our people and are working every day to ensure a diverse, equitable, and inclusive workplace.

Let’s empower, collaborate, and inspire one another. 

Let’s be #BrilliantTogether.

About ISS STOXX

ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit. 

Visit our website: https://www.issgovernance.com

View additional open roles: https://www.issgovernance.com/join-the-iss-team/

Institutional Shareholder Services (“ISS”) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements. 

Top Skills

Successfactors
Workday
The Company
HQ: Rockville, MD
2,115 Employees
On-site Workplace
Year Founded: 1985

What We Do

Founded in 1985, Institutional Shareholder Services group of companies (ISS) empowers investors and companies to build for long-term and sustainable growth by providing high-quality data, analytics and insight. ISS, which is majority owned by Deutsche Bourse Group, along with Genstar Capital and ISS management, is a leading provider of corporate governance and responsible investment solutions, market intelligence, fund services, and events and editorial content for institutional investors and corporations, globally. ISS’ 2,200 employees operate worldwide across 29 global locations in 15 countries. It’s approximately 3,100 clients include many of the world’s leading institutional investors who rely on ISS’ objective and impartial offerings, as well as public companies focused on ESG and governance risk mitigation as a shareholder value enhancing measure. Clients rely on ISS’ expertise to help them make informed investment decisions.

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