HR Operations Associate

Posted 11 Days Ago
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London, Greater London, England, GBR
In-Office
Entry level
Insurance • Financial Services
The Role
Provides transactional HR support across the employee lifecycle, including requisition posting, offer documentation, background checks, onboarding, Workday updates, employment verification, and support for HR business partners and Centers of Excellence. Maintains confidential information accurately and delivers responsive service in a fast-paced environment.
Summary Generated by Built In

Job Description

Are you looking for your next opportunity?


Sompo has a unique opportunity for a HR Operations/Shared Services Coordinator in our Human Resources team.


We are seeking an HR Operations/Shared Services Coordinator to provide a full range of support on the essential functions of the HR team. The ideal candidate will have an interest in driving processes forward and ensuring the effectiveness of transactional procedures throughout the employee life cycle. 

This position reports to the HR Operations/Shared Services Manager and is part of our UK & Continental Europe HR Operations team, which is based in London. The position will primarily support our workforce based across UK & Continental Europe. 


Location: This position will be based out of our London, UK office. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.


Our business, your impact, our opportunity:


What you’ll be doing:


  • Handling transactional procedures throughout the hiring process such as requisition posting,  generating offer documentation,  assisting with pre-employment background checks, supporting various facets of the onboarding procedure, and entry of new starters into Workday 
  • Completing ad-hoc Workday updates (e.g., updates to supervisory organizations, updates to job roles, compensation updates, etc.).  and completing Employment and Wage Verification requests. 
  • Provide miscellaneous support to Centers of Excellence (CoE) and HR Business Partners  and other ad hoc tasks as required. 

What you’ll bring:


  • Practical/ proven transactional HR experience with excellent time management skills, with a mind for customer service and sense of urgency. Proven ability to handle and maintain confidential information with discretion. 
  • Strong computer skills, including Microsoft Office; experience with Workday required.   Excellent written and oral communication skills (English). Excellent attention to detail and organizational ability; assumes personal accountability for work output and team success and comfortable with operating in a rapidly changing, fast-paced environment.   
  • Preferred:  Experienced with Right to Work procedures, proficient in Microsoft SharePoint and/or Microsoft Lists and prior use of a ticketing system such as Workday Help or ServiceNow.   

At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees. 


Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms.  The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance. 


  • We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents. Below is a summary of some of the benefits we offer, which may vary depending on the country: 
  • Health & Wellness B
  • enefitsRetirement & Savings Plans
  • Global Parental Leave & Adoption Assistance
  • Employee Assistance Program
  • Tuition Reimbursement & Professional Qualification benefits 

Who we are and what we stand for:


At Sompo, our shared purpose is to create meaningful value for clients, communities, and each other. We strive to foster a workplace where everyone feels respected, included, and empowered to excel. As a global organization, we embrace diversity and champion equal opportunity. Guided by our core values—Accountability, Agility, Collaboration, Development, and Integrity—we build trust and support one another to achieve our goals worldwide. Life at Sompo page


Our values come to life in how we hire and grow talent. Employment decisions are based on qualifications, merit, and organizational need, and we strive to ensure equitable access to opportunities so everyone can do their best work. If you need an accommodation for any part of the application process, please contact the recruiter in charge.

Skills Required

  • Practical or proven transactional human resources experience
  • Experience with Workday
  • Strong computer skills, including Microsoft Office
  • Excellent written and oral English communication skills
  • Excellent attention to detail and organizational ability
  • Ability to handle confidential information with discretion
  • Strong time management and customer service skills
  • Experience with right-to-work procedures
  • Proficiency with Microsoft SharePoint or Microsoft Lists
  • Experience with a ticketing system such as Workday Help or ServiceNow

Sompo International Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sompo International and has not been reviewed or approved by Sompo International.

  • Retirement Support — Feedback suggests the 401(k) program stands out, with a notable employer contribution structure and matching options that enhance long-term savings. Retirement benefits are often characterized as better than typical industry offerings.
  • Healthcare Strength — Feedback suggests multiple flexible medical plan options, including HSA-qualified plans with company contributions, are available. Dental, enhanced vision, and mental health support via platforms like Spring Health are also highlighted.
  • Leave & Time Off Breadth — Feedback suggests PTO packages and holiday schedules are generous and competitive. Flexible and hybrid work arrangements are also noted as supporting work-life balance.

Sompo International Insights

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The Company
HQ: Hamilton
20,166 Employees
Year Founded: 2017

What We Do

Sompo International is a global provider of property, casualty, specialty insurance and reinsurance, serving commercial and consumer clients. Its offerings span areas such as agriculture, professional liability, property, marine, energy, casualty and other specialty lines, alongside catastrophe and other reinsurance. The company combines global capabilities with local expertise to develop customized risk solutions, support clients and business partners, and provide coverage and service across international markets.

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