The Role
The HR Operations Executive manages employee lifecycle processes, oversees HR governance, ensures data compliance, generates reports, and coordinates engagement initiatives.
Summary Generated by Built In
Summary
The HR Operations Executive will play a critical role in driving standardized, compliant, and technology-enabled HR operations. This role acts as the operational bridge between employees, HR Business Partners, and leadership, ensuring seamless HR communication and ERP governance.
The ideal candidate combines strong HR operational expertise with people skills, technology proficiency, structured process orientation, and high employee engagement capability.
Responsibilities
- HR Operations & Employee Lifecycle Management
- Manage end-to-end employee lifecycle processes (onboarding, confirmation, transfers, exits)
- Ensure adherence to standardized HR operating procedures and governance frameworks
- Maintain accurate and audit-ready employee documentation and records
- Maintain ERP systems' data accuracy (employee data, workflows, etc.)
- Ensure data integrity, compliance, and periodic audits
- Generate dashboards and analytical reports for leadership review
- Coordinate system enhancements and support HR digital initiatives
- Employee Engagement & HR Communication
- Act as the first point of contact for employee queries related to HR operations
- Drive structured HR communication and policy dissemination
- Coordinate engagement initiatives in collaboration with HRBPs and leadership
- Ensure adherence to company policies and local labor regulations
- Coordinate travel and logistics when required (sporadic)
Key Competencies
- Strong understanding of HR Operations in a structured corporate/GCC setup
- Hands-on experience with HRIS/ERP platforms (SAP SuccessFactors, Darwinbox, Workday, Zoho, etc.)
- High process orientation and governance mindset
- Strong stakeholder management and communication skills
- Analytical ability with proficiency in Excel/Google spreadsheets and HR reporting
- Ability to manage confidential information with integrity
Qualifications
- Any degree, preferably in HR / Business Administration or a related field
- 3–6 years of relevant HR Operations experience, preferably within a GCC or large corporate environment
Skills Required
- Degree in HR / Business Administration or a related field
- 3-6 years of relevant HR Operations experience
- Experience with HRIS/ERP platforms
- Strong stakeholder management and communication skills
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The Company
What We Do
Etech Global Services is a provider of comprehensive business process outsourcing and omnichannel customer engagement solutions, specializing in contact centers, data analytics, and technology services.
