Do you want to be part of an organization that is making a difference in the lives of millions of people worldwide? If so, we want to hear from you! The HR Office Assistant will be responsible for handling a variety of administrative tasks and will provide clerical support to the HR department and employees regarding human resources related activities, policies, processes, and procedures. Administrative responsibilities span the full employee lifecycle, including recruitment and offer administration, pre-employment screening, onboarding, HRIS and personnel records, and offboarding. The incumbent in this entry-level support role must be self-motivated and may use initiative and judgment to set/adjust priorities and workflow but must seek guidance from supervisor when confronted with unfamiliar situations or problems/deviations.
QPS’ Story:
Since its inception, QPS has been assisting pharmaceutical, biotechnology and medical device companies with their drug development efforts by providing a full range of DMPK, Toxicology, Bioanalysis, Translational Medicine, Early Phase Clinical and Phase II – IV Clinical Research services. To meet the needs of our clients, we strive to employ talented, caring and committed individuals who will work collaboratively towards achieving our mission of improving human health and the quality of life.
Team members enjoy challenging and rewarding work, and are encouraged to achieve their best. Underpinning the operation is a culture that values diversity, innovation, accountability, team work and a friendly atmosphere where performance is recognized and rewarded. We provide unique company benefits, training, and advancement opportunities. Most importantly, we value each of our team members as employees and as individuals.
If this sounds like your ideal work environment, then we would love to speak with you, so apply today!
Please visit our website (www.qps.com) for more information and to see all current openings.
The Job
Office Support
- Post open positions on all university, labor, and other outreach sites.
- Receive and upload all resumes from Handshake.
- Assist HR Generalists with updating HRIS and refreshing requisitions.
- Prepare new hire offer letters using approved templates and compensation details provided by HR colleagues; route for required approvals, distribute to candidates, and track signed acceptances.
- Prepare and distribute standard employment agreements (e.g., confidentiality, intellectual property, and restrictive covenant agreements) for new hire signature.
- Initiate and track pre-employment background checks, drug screens, reference checks, and education/license/employment verifications through approved third-party vendors.
- Ensure required background check disclosures and authorizations are obtained and assist HR Generalists with pre-adverse and adverse action notices in accordance with the FCRA and applicable state/local laws.
Onboarding & Orientation
- Prepare New Hire Orientation packets and materials.
- Schedule and facilitate administrative portions of New Hire Orientation.
- Complete Form I-9 verification and E-Verify cases within required timelines; track and follow up on reverification of expiring work authorization.
- Collect and review new hire paperwork (e.g., federal/state tax withholding forms, direct deposit, emergency contacts, and policy acknowledgments) for completeness.
- Enter new hire data in ADP WFN and confirm accuracy prior to first payroll.
- Coordinate Day One readiness with IT, Facilities, and hiring managers, including system access, workstation, and building access cards.
- Manage new hire titers as needed.
Employee Records & HRIS
- Prepare New Employee files and documents accordingly.
- Maintain I-9, medical, and other confidential records separately from personnel files in accordance with legal requirements.
- Audit HRIS data and personnel files for accuracy and completeness; correct discrepancies as directed.
- Respond to employment verification requests in accordance with company policy.
- Support record retention, archiving, and secure destruction of HR records per the company retention schedule.
Offboarding
- Prepare standard separation documentation.
- Initiate standard Need to Know notification.
- Schedule exit interviews and distribute exit materials
- Maintain Exit Interview Database
General Administrative
- Provide front-desk coverage for QPS Marrows Road office, to include greeting visitors, administering new hire building access cards for DTP1 and DTP3, handling mail for CEO/COO, etc.
- Coordinate business card orders, including proofing copy before final print & generating purchase orders for relevant items.
- Complete assigned special purchasing duties for QPS Marrows Road office, including ordering name plaques, managing the printer cartridge inventory and processing orders, etc.
Work Location
- This job will be 100% QPS-office/facility based
Requirements
- Combination of relevant education & experience that provides sufficient knowledge & skills to ensure incumbent’s success in this role, such as:
- High School Diploma and prior work experience
- 1 year in an administrative support role preferred
Why You Should Apply
- Great learning opportunities, especially for those new to the field. Our seasoned professionals are here to support and work with you to explore your learning potential and career goals.
- Structured Career Ladders that provide excellent growth based on your personal aspirations.
- Bonuses and merit increases are a part of the QPS total rewards approach and are linked to individual, team and company performance.
- Solid Benefits package, including Company-matched 401(k), and Company-sponsored Group Life/AD&D and Short and Long-term Disability Insurance
- Park-like setting in Newark, Delaware
- Internal committees designed with the needs and enjoyment of QPS employees in mind.
QPS, LLC is an Equal Employment Opportunity/Affirmative Action Employer. In accordance with federal, state, and local laws, we recruit, hire, promote and evaluate all personnel without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship status, physical disability, protected veteran status, or any other characteristic protected by law. Job applicants and present employees are evaluated solely on ability, experience, and the requirements of the job. In addition, QPS, LLC is a federal contractor and desires priority referrals of protected veterans.
Skills Required
- High school diploma and prior work experience
- Combination of relevant education and experience providing sufficient knowledge and skills for the role
- One year of experience in an administrative support role
What We Do
QPS is a GLP/GCP-compliant contract research organization (CRO) delivering the highest grade of discovery, preclinical, and clinical drug development services. An award-winning leader focused on bioanalytics and clinical trials, QPS is known for proven quality standards, technical expertise, a flexible approach to research, client satisfaction and turnkey laboratories and facilities. We are passionate about our work, creating value for patients and customers while generating opportunities for employees to thrive. Since 1995, it has rapidly expanded from a tiny bioanalysis shop to a full-service CRO with 1100+ employees in the US, Europe, India and Asia. Today, it offers expanded pharmaceutical contract R&D services with special expertise in Neuropharmacology, DMPK, Toxicology, Bioanalysis, Translational Medicine, and Clinical Development. Through continual enhancements in capacities and resources, QPS stands tall in its commitment to deliver superior quality, skilled performance and trusted service to its valued customers.
