Neilson Financial Services (Neilson) has grown rapidly since its inception and is a market leader in several categories and channels. Our success is driven by innovative product launches, data-driven acquisition strategies, and a highly effective in-house call centre operation.
The purpose of the HR Business Partner is to support the NFS business in all aspects of generalist Human Resources activity. Confident and competent to work independently, you must be comfortable in decision making and providing advice in any HR situation including performance management, disciplinary and grievances and employee engagement. This role works closely with the Recruitment Manager, L&D team, and all Line Managers so it is important that this person is able to work with all levels of stakeholders and provide support and advice as required.
Job DescriptionMain Duties & Responsibilities:
- Provide advice on all employee relations matters, compliant with UK employment law, including, but not limited to performance management, disciplinaries, grievances, redundancies, restructures and other people management change initiatives
- Provide advice in relation to the maternity process, flexible working and all other family friendly processes
- Provide advice in relation to the absence management process and undertaking return to work interviews
- Conduct all exit interviews, reporting feedback and analysis
- Provide support with recruitment activity including interviewing and assessment as required
- Implement policies and update existing policies as required
- Carry out all HR administration as required and assist in individual performance management and annual review process
- Research, create and implement any new HR initiatives, as appropriate
- Produce weekly/ monthly HR reports and assist as required in payroll processing on a monthly basis, ensuring that all data is accurate at all times
Knowledge & skills:
- Degree (or equivalent) qualification or relevant professional qualification CIPD or part CIPD qualified
- Minimum of 3 years' demonstrable practical experience in a generalist HR role
- Up to date knowledge of UK employment legislation and strong research skills
- Experience in developing and implementing HR policies and procedures
- Proven track record in managing employee relations issues and change management initiatives
- Strong analytical skills with experience in HR data analysis and reporting
- Proficiency in HRIS and payroll systems
- Excellent verbal and written communication skills
- A strong consultative style with proven stakeholder management skills
- Ability to influence and build credible relationships at all levels of the organisation
- Resilient and adaptable in dealing with stakeholders and complex HR situations
- Flexible with the ability to work to tight deadlines whilst maintaining discretion and professionalism in all matters
- Strong organisational and time management skills
- Experience in talent acquisition and recruitment processes
- Knowledge of best practices in performance management and employee development
Additional Information
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Free flu jabs
- Life insurance
- Referral programme
- Sick pay
- Wellness programme
- Hybrid Working
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What We Do
At Neilson, we help families put financial protection in place for their loved ones with a range of life insurance options. We’ve evolved from our origins in the UK to become an international operation with offices in the USA, Canada, Ireland, the UK and Australia, with our head office based in Berkshire, England.
We currently have customer call centers in Berkshire, Kent, Hull and Toronto. We even have an in-house digital marketing agency, Thinkbait, based in Dublin, Ireland.
Having multiple locations worldwide enables Neilson to attract the absolute best people allowing us to achieve our aim of being a leading global provider of life insurance. We are continuing to grow our team at Neilson and we’re keen to speak to you if you are customer focused, team spirited and motivated to succeed.
Now that we’re established in the Canadian life insurance market, we look forward to building on our success in Canada and beyond.
